2/10 Terrible
Emma
Travelled with group
14 Aug 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!
Emma
Stayed 4 nights in Aug 2024