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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property
3-star hotel near U.S. Consulate General Tijuana

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Property amenity
Exterior
Property amenity
Standard Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Alameda Otay
    ‪1 min walk‬
  • U.S. Consulate General Tijuana
    ‪2 min drive‬
  • Parque Morelos
    ‪6 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the area

Tijuana

Mesa de Otay stay.With a stay at this Mesa de Otay hotel, you'll be steps from Caliente Casino and Alameda Otay. Otay Sports Fields and Amistad Park are also within 2 miles (3 km).

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Autonomous University of Baja California - 17 min walk - 1.5 km
  • U.S. Consulate General Tijuana - 2 min drive - 1.6 km
  • Parque Morelos - 6 min drive - 6.3 km
  • San Ysidro Border Crossing - 9 min drive - 10.4 km

Getting around

  • Beyer Blvd Trolley Station - 12 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 14 min drive

Restaurants

  • ‪Agredanos Burguer - ‬3 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Toks - ‬6 min walk
  • ‪Veranda Salon y Restaurante - ‬13 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

3-star hotel near U.S. Consulate General Tijuana
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Tijuana Otay by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • Smoking in designated areas
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 587 out of 720 reviews
Rating 8 - Good. 84 out of 720 reviews
Rating 6 - Okay. 18 out of 720 reviews
Rating 4 - Poor. 8 out of 720 reviews
Rating 2 - Terrible. 23 out of 720 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Severo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Yowanda, Rowlett

Travelled with family
Liked: Cleanliness, staff & service
Power outage and NO WATER. Just a place to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Armando Vega

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

First

Stayed 1 night in Nov 2024

10/10 Excellent

Funda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice workers
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. It is close to shopping center. Provides shuttle service to the airport or border entries. Friendly staff and beautiful hotel. This is my go to hotell whenever I visit Tijuana.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge Begoña

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jaime

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center
Stayed 1 night in Oct 2024

10/10 Excellent

Armando Vega

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice snd professional. Room was cleab and comfortable. Pillows were nice. Not too soft. Bed wasnt too soft but could use an upgrade. Breakfast was AMAZING. Real food. Real delicious.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with family and small children
Liked: Amenities
Muy buen servicio y desalluno
Stayed 1 night in Nov 2024

8/10 Good

Pramodh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosaura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
myi limpio mui buen servicio el desayuno exelente todos mui amables lo recuerdo y si me volvería a quedar
Stayed 1 night in Oct 2024

10/10 Excellent

Luisa

Stayed 1 night in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and nextt to shopping center.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2024