Hotel West Plaza

3.0 star property
3-star hotel near San Ysidro Border Crossing

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel West Plaza

Terrace/patio
Deluxe Triple Room
Reception
Reception
Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    3 min walk
  • Tijuana Wax Museum
    11 min walk
  • Casa de la Cultura
    18 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    22 min drive

Room options

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

Similar properties

About the area

Tijuana

City center stay.Your stay at this Tijuana Centro hotel places you within 3 miles (5 km) of Las Americas Premium Outlets and San Ysidro Border Crossing. Av Revolución and The Emporium are also within half a mile (1 km).

What's nearby

  • Av Revolución - 3 min walk
  • CAS Visa USA - 4 min drive
  • San Ysidro Border Crossing - 5 min drive
  • Tijuana Customs - Garita El Chaparral - 6 min drive
  • Las Americas Premium Outlets - 6 min drive

Getting around

  • San Diego Santa Fe Depot - 20 min drive
  • San Ysidro Transit Center Station - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 22 min drive

Restaurants

  • ‪Caesar's Restaurant Bar - ‬3 min walk
  • ‪La Chuleta - ‬3 min walk
  • ‪Tacos 4Ta y Niños Heroes - ‬2 min walk
  • ‪El Plato de Oro - ‬2 min walk
  • ‪Las Pulgas - ‬3 min walk

About this property

Hotel West Plaza

3-star hotel near San Ysidro Border Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Free valet parking is available.

This 3-star Tijuana hotel is smoke free.

  • 78 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 150-300 per person
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 63
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 60-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, and cash.

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 235 out of 294 reviews" "
Rating 8 - Good. 35 out of 294 reviews" "
Rating 6 - Okay. 14 out of 294 reviews" "
Rating 4 - Poor. 7 out of 294 reviews" "
Rating 2 - Terrible. 3 out of 294 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

lawrence j, las vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed , in room safe , nice amenities restaurant had good food. Good location close to revolucion .ave. Fair price for nice Facilities.menu was only in Spanish, ,a Bilingual menu would be helpful.the staff were all very helpful and friendly over all very good service . No cable t.v but offered Streaming services which included Netflix among others.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two thumbs up
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome except they wanted me to park on a public parking because they didn’t have enough space for my car. That was not disclosed when I reserved the room. I end up parking my car on the street.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ignacio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, super clean and very comfortable. Restaurant had really good food options.
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Service
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tijuana mexico
Great new hotel close to downtown tijuana
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2024

6/10 Okay

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking not guaranteed
The Hotel was beautiful and the staff was great!! Super friendly. I only have one complaint. Parking is not guaranteed! The description tells you its free which it is but it fails to tell you they have limited space. When we arrived they had parking but the next day when we requested our truck I was told VERY rudely by one of the parking guys that if i take my truck when I return he will not have parking for me and i needed to figure out on my own where to park it. This was very inconvenient as i explained to them i do my research and specifically select hotels that have parking included so that i dont have to worry about where to store my truck. I dont normally leave reviews but this was Unacceptable. We had planned to use this hotel for all our future visits but because of how this was handled we will not.
Stayed 2 nights in Aug 2024

4/10 Poor

Rob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall the physical condition of the property was good. The hotel was clean; my room was very nice and it was well-appointed. However, I did not have a good experience with the staff working at the hotel. I booked a hotel room for two nights, Saturday night and Sunday night. However, in order for me to drive back to the USA and arrive at work Monday morning at 7:30AM, I had to leave the hotel and check out around 10PM Sunday night. When I approached the front desk at 10:00PM Sunday evening and told the front desk clerk that I needed to have my vehicle brought to me by valet and that I was checking out, I was told that my vehicle would not be brought to me and that I would need to remain in the lobby until my hotel room was "checked." In my hundreds of hotel stays around the world, I have NEVER been held "hostage" or had my vehicle held hostage while my room was checked prior to checking out. In this instance, I had to remain in the hotel lobby until the hotel staff checked my room. Of course, nothing out of the ordinary was found; my room was left in very clean order; nothing was missing, and after being checked and nothing found wrong, my vehicle was brought to me by valet and I was "allowed" to leave the hotel. I do not know what the policies are of this hotel, but I have never been made to feel like a criminal by another hotel; I have never been held hostage before by a hotel, and I've never had my vehicle withheld from me until my hotel room was checked. Not good exp.
Stayed 1 night in Aug 2024

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Valet parking is very convenient with ground floor parking lot. Super fast and easy check in process. Hotel was very clean and quiet. No noisy bars nearby. There's an elevator so no need to carry luggage up and down the stairs (I've seen hotels with 4 floors and no elevator). Hotel has hot tubs and hang out spot on the top which is also the bar/restaurant. We got the octupus tacos which were really good. Staff was really nice and made it an enjoyable experience. We were missing a room fridge at first but they were able to bring later that day. We will definitely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ELEVEN23

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Cristobal

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property ! Felt very safe and luxurious.
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024