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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property
5-star luxury hotel near Shinjuku Gyoen National Garden

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Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

Spa reception
Exterior
3 restaurants, lunch, dinner served; Japanese cuisine
Junior Double Room, 1 King Bed, Corner | Bathroom
Presidential Penthouse (Sora) | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast available
  • Parking available
    Parking availableParking available
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021
  • Popular LocationTokyo Metropolitan Government15 min walk
  • Popular LocationShinjuku Gyoen National Garden2 min drive
  • Popular LocationWaseda University4 min drive
  • AirportTokyo (HND-Haneda)42 min drive

Room options

Junior Double Room, 1 King Bed, Corner

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Twin Room, Corner

  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Bed

Deluxe Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Suite

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Beds and 1 Large Twin Bed

Studio, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Studio, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Studio, 2 Single Beds

  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Tokyo

Shinjuku stay.Within a 15-minute walk of this Shinjuku hotel, you'll find Isetan Department Store Shinjuku and Tokyo Metropolitan Government. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are also within 2 miles (3 km).

What's nearby

  • Isetan Department Store Shinjuku - 11 min walk
  • Tokyo Metropolitan Government - 15 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Waseda University - 4 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Seibu-Shinjuku Station - 2 min walk
  • Shinjuku-nishiguchi Station - 6 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪PIER'S CAFE - ‬1 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪日高屋西武新宿前北店 - ‬1 min walk
  • ‪Reis Kebab Shinjuku - ‬1 min walk
  • ‪200yen bar moon walk 西武新宿駅前店 - ‬1 min walk

About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

5-star luxury hotel near Shinjuku Gyoen National Garden
BELLUSTAR TOKYO, A Pan Pacific Hotel offers its guests a full-service spa and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge.

A vending machine, multilingual staff, and concierge services are also featured at the luxury BELLUSTAR TOKYO, A Pan Pacific Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 97 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
BELLUSTAR TOKYO, A Pan Pacific Hotel offers 97 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Baby bath
  • Free cribs/infant beds
  • Highchair
  • Mini-fridge
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Covered self parking on site (JPY 3600 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily: JPY 6325 per person
  • 3 restaurants
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Children's slippers
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6325 per person
  • Covered self parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day
  • High chair fee: JPY 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo

BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 32 reviews" "
Rating 8 - Good. 5 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loxton James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all exemplary in every way. The room was astoundingly comfortable and worth every cent. The breakfast was a delight every morning. This shall be my go to hotel in Shinjuku from here on out.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first hotel review on Expedia. I’m a spoilt (and very picky) traveler having stayed at the most luxurious hotels worldwide both for business and leisure. Having said that, Bellustar hotel has far exceeded all my expectations and even Ritz and Astoria pale in comparison with the service, amenities, central location, impeccable food options and ambience. 10 out of 10 experience. The check in at the room without a hustle of doing it at the lobby after a long flight has added a special extra touch. I would highly recommend this hotel equally to solo, business and family travelers coming to Tokyo. Thank you to the staff for making my stay special.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Japan
One of the best hotel I have stayed. Location is great , roomy and clean . Service is top top ! Have nothing bad to say .
Stayed 2 nights in Mar 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an AMAZING stay here. The hotel is gorgeous, new, and well maintained. The staff were so accommodating, kind, welcoming and professional. The location is great, and is amazing if you are looking for an area where there is always something to do. We also had a view of Mt Fuji from our room!! Would definitely come back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Bellustar and another hotel in Osaka that was also five stars. This is a completely different five star property and probably one of the best hotels I’ve stayed at. The staff during my entire stay was phenomenal and although the property itself was beautiful, the staff made it an extraordinary experience. The hotel looks exactly likes the pictures - highly recommend staying here as it’s close (walking distance) to the main area in Shinjuku.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
One of the top hotels I’ve stayed at. Amazing service and accommodations!
Stayed 4 nights in Dec 2023

10/10 Excellent

kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service staffs are very good & helpful
Stayed 5 nights in Dec 2023

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellustar Hotel is located in the heart of Shinjuku which is a plus. However, the staff are very green and unable to provide solutions when the hotel guests have problem. For example, clear directions to the Shinjuku Station (except the East exit) & unable to get information of the restaurant operating hours (they recommended a restaurant for late dining but when we arrived, already past last order time).
Stayed 2 nights in Nov 2023

10/10 Excellent

Allen, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Very nice hotel in Shinjuku, if you are looking for high-end. However, i just wish there were one elevator that can take me to my floor without getting off at 18th floor, to take different elevator to go up.

10/10 Excellent

Hei Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view and help staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Seok chan

Stayed 4 nights in Sep 2023

10/10 Excellent

jevaughny

Everything is excellent
Stayed 3 nights in Sep 2023

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellustar and staff at Bellustar need to be given more than 5 stars. We had an excellent time staying on the property and the view was amazing. Staff went above and beyond the necessary even offering turndown service which not many or even all other property offer at 4.5 star rated hotels. Breakfast included was delicious and filling to start the day and there is nothing negative I can ever say about Bellustar and its staff. Would definitely come back and stay with Bellustar in the future.
Stayed 3 nights in Aug 2023

8/10 Good

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of Shinjuku from my hotel room which I am sure will be even better on a sunny day. Good western breakfast but can be improved by having more options eg: Japanese. Friendly and attentive staff who are eager to help.
Stayed 4 nights in Aug 2023

10/10 Excellent

Myoungho

Stayed 5 nights in Jul 2023

10/10 Excellent

isbhel yahel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

TSAI CHEN

Stayed 1 night in Oct 2023

8/10 Good

Ah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドア入口からチェックイン迄、丁寧に対処頂きました。ただ一つ気になるのが湯船排水口の位置です。湯船の中心に有るため体がつかえると、直ぐに排水が始まります。気がついたらお湯が少なくなっていました。
Stayed 1 night in Aug 2023

6/10 Okay

masayuki

Stayed 1 night in Jul 2023