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Citadines Shinjuku Tokyo

3.5 star property
3.5-star aparthotel near Isetan Department Store Shinjuku

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Property entrance
Studio (Double) | Extra beds
Flat-screen TV
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Omoide Yokocho
    ‪16 min walk‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout drapes, iron/ironing board

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin)

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

Similar properties

Exterior

Citadines Central Shinjuku Tokyo

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1005)
The price is CA $562
per night
CA $680 total
includes taxes & fees
15 Feb - 16 Feb
Citadines Central Shinjuku Tokyo

About the area

Tokyo

City center stay.With a stay at this Shinjuku aparthotel, you'll be within half a mile (1 km) of Isetan Department Store Shinjuku and 2 miles (3 km) of Omoide Yokocho. Tokyo Tower and Yanaka Cemetery are also within 6 miles (10 km).
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What's nearby

  • Isetan Department Store Shinjuku - 10 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • Omoide Yokocho - 16 min walk
  • National Stadium - 2 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

3.5-star aparthotel near Isetan Department Store Shinjuku
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cribs (infant beds): JPY 550.0 per day
  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Microwave
  • Water dispenser
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840.0 per day

Bathrooms

  • Shower/tub combination
  • Toilet with electronic bidet
  • Deep soaking bathtub
  • Slippers
  • Hair dryer
  • Eco-friendly toiletries
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 41
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • In the city center
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008
  • Living plant wall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1320 for adults and JPY 660 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1616 out of 2683 reviews" "
Rating 8 - Good. 883 out of 2683 reviews" "
Rating 6 - Okay. 145 out of 2683 reviews" "
Rating 4 - Poor. 28 out of 2683 reviews" "
Rating 2 - Terrible. 11 out of 2683 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Edward, Chevy Chase

Liked: Cleanliness, property conditions & facilities
modest but adequate physical plant excellent service
Stayed 5 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, room comfort
A great stay.
We are were very happy when were stayed here last year that we decided to come back again. The room is big and the couch is comfy to relax and even to watch Japanese tv. The kitchenette is equipped sufficiently to make simple meals/breakfast. However I think the laundry needs upgrading with newer machines that have passcode locks.
Stayed 8 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Aparthotel in good location.
Excellent large room. Well equipped.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marilen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property , spotless. The neighborhood is in a quiet side of Shinjuku . Location is perfect if you want to stay in the Center but in a quieter side. The staff are very courteous and helpful. Room is quite big and spacious for an accommodation in the centre of Tokyo.One of the best accommodation we had. There is a complimentary coffee, tea and water 24 hours. It was a perfect stay, you added a pleasure in our Japan trip👍
Stayed 5 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
It was a perfect location and a very nice, clean and very spacious hotel room. Comfortable, clean and quiet. The staff was awesome, friendly and helpful, and having laundry services on site was a game changer for me. From now on I’ll only look for hotels with laundry facilities.
Stayed 8 nights in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, room comfort
Great Location,
Stayed 6 nights in Sep 2024

10/10 Excellent

Mary Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laniza

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely had an amazing time during my 7 days stay at the hotel. I did not encounter any problems or issues. The wifi was fast. The room is always clean and tidy. The room is also spacious for a reasonable price. Train station is close by and Shinjuku/kabukicho is also close (about 15mins walk) or you can ride the bus (bus stop at the front of the hotel. The staff is very friendly and warm as well. The area though close to shinjuku is fairly quiet with less tourist. Will definitely book this hotel again if I come back to Tokyo.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, amenities, room comfort
Amazing hotel where the rooms are bigger than usual from most hotels in Tokyo. Location was pretty great .
Stayed 5 nights in Sep 2024

2/10 Terrible

rickei

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, room comfort
Great location Good breakfast Comfy beds
Stayed 3 nights in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ggggggggggfgggggggggggggg
Stayed 6 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Xiaoxi

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. The price was a lot higher than initially advertised. It’s misleading.
Stayed 5 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, amenities, room comfort
Really enjoyed our 4 night stay, relatively spacious room, nice kitchenette, very clean. Very friendly staff. Within 500 meter of subway. I would absolutely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Régent

Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Jingyan, Wappingers Falls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is very convenient. This hotel is only steps away from a bus station to Shinjuku and 8 min walking distance to the major subway stations. 7/11 is just around the corner. The staff there can speak fluent English. I found them very friendly too. One of lady front desk staff help me call the taxi to Shinjuku and show me the easy different options to the airport. They also help taped my broken luggage. Room is very clean. Enough space to put our 4 luggages inside the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
We’ve stayed at Citadines four years ago, and liked it well enough to return this year. The place is well maintained, very quiet, and with a great breakfast. A big part of the attraction is the front desk staff. They are very helpful and friendly. A big shoutout to Alessandro in particular, thanks for all your assistance!
Stayed 4 nights in Sep 2024

10/10 Excellent

ANITA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service and helpfulness were impeccable. The room was very clean and spacious. Housekeeping was great and they provided a pair of bath robes daily. The room came with a small kitchenette which was great The only complaint was that we could not figure out the ventilation and the only way to get airflow was by turning on the AC. Everything else was excellent. We would go there again!
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Excellent property with a friendly, professional staff. Property is comfortable, well designed and well maintained.
Stayed 4 nights in Sep 2024

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

Aron

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

TYRONE

Liked: Cleanliness, property conditions & facilities
Great option
Stayed 4 nights in Aug 2024