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HOTEL MYSTAYS Nishi Shinjuku

3.0 star property
3-star hotel near Shinjuku Gyoen National Garden

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HOTEL MYSTAYS Nishi Shinjuku

In-room safe, iron/ironing board, free WiFi, bed sheets
View from room
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In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023
  • Okubo Park
    10 min walk
  • Samurai Museum
    10 min walk
  • Tokyo Metropolitan Government Building
    10 min walk
  • Tokyo (HND-Haneda)
    50 min drive

Room options

View all photos for Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 Adults)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (For 2 Adults)

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi-double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (For 2 Adults)

  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Standard Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 Adults)

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (For 1 Adult)

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (For 2 Adults)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Tokyo

Shinjuku stay.With a stay at this Shinjuku hotel, you'll be within 2 miles (3 km) of Shinjuku Gyoen National Garden and 6 miles (10 km) of Tokyo Dome. Tokyo Tower and Tokyo Bay are also within 6 miles (10 km).

What's nearby

  • Tokyo Metropolitan Government Building - 10 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 5 min drive
  • Tokyo Dome - 7 min drive
  • Tokyo Tower - 8 min drive

Getting around

  • Shinjuku-nishiguchi Station - 4 min walk
  • Seibu-Shinjuku Station - 6 min walk
  • Haneda Airport (HND) - 50 min drive

Restaurants

  • ‪タカマル鮮魚店 - ‬1 min walk
  • ‪タカマル鮮魚店 2号館 - ‬1 min walk
  • ‪とんかつ檍のカレー屋 いっぺこっぺ 西新宿店 - ‬1 min walk
  • ‪丸鶏 るいすけ - ‬1 min walk
  • ‪おおの屋 - ‬1 min walk

About this property

HOTEL MYSTAYS Nishi Shinjuku

3-star hotel near Shinjuku Gyoen National Garden
There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Nishi Shinjuku also features a vending machine, laundry facilities, and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 105 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Dining venue
HOTEL MYSTAYS Nishi Shinjuku offers 105 air-conditioned accommodations with safes and slippers. Televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 1800 for adults and JPY 1800 for children
  • 1 restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1800 for adults and JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mystays Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel
HOTEL MYSTAYS Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel Tokyo

HOTEL MYSTAYS Nishi Shinjuku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 302 reviews" "
Rating 8 - Good. 114 out of 302 reviews" "
Rating 6 - Okay. 33 out of 302 reviews" "
Rating 4 - Poor. 6 out of 302 reviews" "
Rating 2 - Terrible. 8 out of 302 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The area is convenient to transportation, restaurants and walkable to every interesting and fun site. The staff are helpful and can point you to good places to eat.
Stayed 1 night in Sep 2024

8/10 Good

Wing Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FYI, there is a cemetery right next to the hotel. Overall is ok.
Stayed 1 night in Sep 2024

6/10 Okay

Luz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is a good no frills hotel, it had the least amenities we got in any hotel in our entire Japan stay but it’s walking distance from SHINJUKU station. The customer service was great but the bathroom was not too clean, it had mold and the carpet felt a little dirty, normal for other countries but not for our Japan experience
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
This location was very local. The room was very minimal but got the job done.
Stayed 4 nights in Sep 2024

6/10 Okay

Bodie

Travelled with group
Ok spot to stay in Shinjuku. This is on the quiet side opposite a cemetery. Room was quite spacious with great balcony. No room amenities provided in the room. These are available from the reception.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but perfect for traveling since I was just looking for a place to sleep/shower/store my things. The staff was very helpful. The laundry machine was good (but know that the dryer can only fully dry about half a full load of laundry). The hotel had certain toiletries available at all times (toothbrush provided; can grab razors, hair brush, slippers, etc by front desk). The temperature control was a bit slow but evetually would get the room to the right temperature. The shower was also very nice (good water pressure). Make sure to close the window when you check-in. Mine was basically fully open, and I didnt want to get bit by mosquitos in my sleep.
Stayed 9 nights in Sep 2024

4/10 Poor

Yen-Peng

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like that the property was relatively quiet, but that could be because it is situated next to a cemetery. The rooms are pretty small. The sheets and towels were not clean. I'm sure they were washed, but it had spots and stains. We had brought this up to the staff immediately upon check in, they were responsive tried to switch the sheets, but almost all of them had some spots or small stains. Not much can be done except that we went through 6 different sheets or towel to find an acceptable one.
Stayed 5 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that did everything we needed it to. Saw other people complaining about the size of the rooms, and so booked a superior twin. No regrets, it was a good size for us two brits. Beds were comfy, shower was great, air con worked well, and no noise from the street. What more could you want? Saw some reviews from people complaining about the cemetery - get over yourselves…
Stayed 4 nights in Sep 2024

6/10 Okay

Michael, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location, but hotel had a strange smell in the hallway and the room was very small.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sarah

Liked: Staff & service
Pleasant stay in Shinjuku
Overall the location was very convenient for exploring Shinjuku. It is about a 12 min walk from the station, and very easy to get to from the Haneda airport taking the airport limousine (probably easier than trying to navigate the subway which involves a few transfers.) Some of the sheets and towels weren’t as clean as I would have liked (some stains etc.) but for the price of the hotel, I think that’s to be expected. Otherwise it was very clean. I didn’t think the pillows / bed was that comfortable, but it was ok for a few nights. For a solo traveler there was plenty of space in the room but it might have felt tight with another person. Overall I enjoyed my stay and it was a great price for the location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! Polite staff and near everything within walking distance
Stayed 8 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location is great near the center!
Stayed 2 nights in Jul 2024

8/10 Good

ryuichi

Liked: Cleanliness, staff & service, property conditions & facilities
it's very convenient any place to going
Stayed 7 nights in Jul 2024

8/10 Good

TOMMY

Liked: Cleanliness, staff & service, property conditions & facilities
NICE HOTEL
Stayed 3 nights in Jul 2024

2/10 Terrible

Julie Ann

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is front of a cemetery and I requested them several time to have our rooms not facing the cemetery. Ended up they still arranged and cannot change the twin room back to us. They made us stay in a small room by not refunding us the variance. They said they will check how to rebate the price difference to us. But never really get back to us proactively!!! I chased again but still no one follow up!!!
Stayed 2 nights in Jul 2024

8/10 Good

ryuichi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Si Min

Stayed 6 nights in Jun 2024

4/10 Poor

vijay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad breakfast options. Worst among all I had in Japan. Location is good but it’s right next to cemetery so not great feeling of staying overseeing all that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel was conveniently located in Shinjuku, with ease of access for transport, food and shopping. The room was small, that is expected in Tokyo, but the bed was very comfortable and the bathroom was clean and modern. The only downside was that we had booked a double room, but ended up with two single beds, though that wasn’t a particular problem.
Stayed 2 nights in Jun 2024

8/10 Good

Sze Wai

Stayed 4 nights in Jun 2024