Imperial Hotel, Tokyo

5.0 star property
Family-friendly hotel with 1 indoor pools, connected to a shopping center in Tokyo

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Photo gallery for Imperial Hotel, Tokyo

Lobby
Indoor pool
Point of interest
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • Parking available
  • Gym

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    ‪2 min walk‬
  • Tokyo International Forum
    ‪9 min walk‬
  • Ginza Six
    ‪9 min walk‬
  • Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Tower Building High Floor Standard Double, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • Sleeps 4
  • 4 Twin Beds

Main Building Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Suite King

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 115 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Main Building Junior Suite Park View Twin

  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Junior Suite Twin

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior Twin

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor Standard Twin, Non Smoking

  • 29.7 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Tokyo

Chiyoda stay.Within a 15-minute walk of this Chiyoda hotel, you'll find Hibiya Park and Tokyo Imperial Palace. Kabuki-za Theatre and Hamarikyu Gardens are also within 2 miles (3 km).

What's nearby

  • Hibiya Park - 2 min walk
  • Tokyo International Forum - 9 min walk
  • Tokyo Imperial Palace - 12 min walk
  • Kabuki-za Theatre - 14 min walk
  • Tokyo Tower - 2 min drive

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪日比谷松本楼 - ‬4 min walk
  • ‪Q CAFE by Royal Garden Cafe - ‬4 min walk
  • ‪ランデブーラウンジ バー - ‬2 min walk
  • ‪三ぶん - ‬4 min walk
  • ‪春秋ツギハギ - ‬1 min walk

About this property

Imperial Hotel, Tokyo

Family-friendly hotel with 1 indoor pools, connected to a shopping center in Tokyo
Imperial Hotel, Tokyo offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 651 guestrooms or units
  • 14 levels
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1970
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Imperial Hotel, Tokyo offers 651 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 12000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 5800-6700 for adults and JPY 3800-6000 for children
  • 8 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • DVD player

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Office
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 873 out of 1012 reviews
Rating 8 - Good. 101 out of 1012 reviews
Rating 6 - Okay. 18 out of 1012 reviews
Rating 4 - Poor. 11 out of 1012 reviews
Rating 2 - Terrible. 9 out of 1012 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DUANE, Orange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived by taxi, We were greeted by doorman, luggage unloaded with receipt, escorted to checkin. Checkin was quick and we were also escorted to our room with the luggage by staff. We needed assistance in locating shops we wanted to visit for certain gifts we wanted to bring home, Hiroshi at the concierge desk provided detailed information on getting us to where we wanted to go gift shopping, his patience and knowledge of the area was top notch. We appreciated the subtle design details from the eras of Frank Loyd Wright architecture. Facility is clean and organized along with the rooms of both our stays. The whole staff from the moment we arrived to the time we had to leave is first class and welcoming. Highly recommend this hotel and staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Min, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 5 nights in Nov 2024

10/10 Excellent

Amar

Stayed 3 nights in Nov 2024

10/10 Excellent

Jill

Stayed 5 nights in Sep 2024

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always great
Stayed 1 night in Oct 2024

8/10 Good

Afrodita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Great location, quiet and very clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels I've ever stayed in. The interior is gorgeous, the staff is highly professional and it is in a great location very close to Ginza and the imperial palace. A must stay hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not sure if the hotel was that old, or designed to look and feel old. Hotel asked us to pay a government tax upon checking out which was a surprise for us.
Stayed 1 night in Oct 2024

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperial Hotel Tokyo review
My partner and I had an unforgettable stay at the Imperial Hotel Tokyo. From the moment we arrived, the staff went above and beyond, upgrading our room and welcoming us with thoughtful gifts. Every interaction was filled with genuine politeness and warmth, making us feel truly valued. The attention to detail and exceptional service made our experience unforgettable. We’re grateful for such a memorable stay and can’t wait to return!. Thank you Imperial Hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Frazor, Marlborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and such helpful staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT STAFF WELL ORGANIZED MANAGEMENT
Stayed 4 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo October 2024
Fantastic service, wonderful room, great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay at the imperial hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

henning

Stayed 4 nights in Oct 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exquisite. Breakfast was outstanding. Lovely room within easy walking distance to the Imperial Palace, shopping at Ginza, and close to Metro and trains. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melinda, TOWNVILLE

Stayed 3 nights in Sep 2024

4/10 Poor

ruchi

Liked: Amenities
The room you guys booked for us was not acceptable at all For the price we had to pay extra for a little better room but even in upgraded room we were hearing the street lights noise!! Need big renovation!!
Stayed 4 nights in Oct 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Old but nicely kept ,
Stayed 1 night in Oct 2024

10/10 Excellent

ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! I have not been for more than 15 years. The hotel is as amazing as I remembered. This was my 12 year old son’s first time staying and he was blown away by how nice the hotel and the service were! The pool is a little outdated but kids under 18 are allowed unlike a lot of hotels in Tokyo! Don’t hesitate to book and you won’t regret
Stayed 3 nights in Aug 2024