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Shibuya Granbell hotel

3.5 star property
3.5-star hotel near Shibuya Crossing

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Exterior
Deep soaking bathtub
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Cerulean Tower
    ‪4 min walk‬
  • Shibuya Crossing
    ‪6 min walk‬
  • Shibuya Hikarie
    ‪7 min walk‬
  • Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
  • Laundry
  • 24/7 front desk
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About the area

Tokyo

Shibuya stay.A stay at this Shibuya hotel places you within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Roppongi Hills and Shinjuku Gyoen National Garden are also within 3 miles (5 km).

What's nearby

  • Cerulean Tower - 4 min walk
  • Shibuya Crossing - 6 min walk
  • Yoyogi Park - 17 min walk
  • Roppongi Hills - 3 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 11 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪七宝麻辣湯 - ‬1 min walk
  • ‪喫茶室ルノアール - ‬1 min walk
  • ‪すき家 - ‬1 min walk
  • ‪music bar 45 forty five - ‬1 min walk
  • ‪滝 - ‬1 min walk

About this property

Shibuya Granbell hotel

3.5-star hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.
  • 105 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

Property amenities

Family friendly

  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

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Shibuya Granbell hotel Hotel
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Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1005 reviews
Rating 8 - Good. 335 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

david

Stayed 6 nights in Nov 2024

8/10 Good

Louis

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating and polite. Location is excellent for transportation, shopping and dining. Very near to Hachiko statue.
Stayed 3 nights in Nov 2024

6/10 Okay

Lynette

Liked: Staff & service
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and very comfortable for the small size. Staff were super helpful and kind! Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Oct 2024

6/10 Okay

Sanjay

Disliked: Property conditions & facilities
Property needs renovation it is long overdue
Stayed 4 nights in Nov 2024

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Everything I needed was in the room. Very clean!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kritsada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with group
Liked: Staff & service
Hotel location was very convenient to the Shibuya Train Station, Shibuya Scramble, excellent restaurants and shops. Most of the staff were friendly. We did encounter a couple male staff receptionists at checkout who weren't very friendly and didn't appear to enjoy their job. The hotel had a small lounge area with a table that could seat up to 5 guests. The 2 leather sofa chairs should be replaced as its sunken. There was a self-service complimentary coffee which was nice. The lounge area could use a microwave so guests don't have to bother the front desk staff. An ice machine would also be nice. The hotel should also clean up a second table in the lounge area so guests can use the table instead of it being used to store boxes. Hotel rooms were on the smaller side. The interior lighting was dim and could be brighter. The rooms could also use some updating. Our room was missing the floor molding. The bathroom was half the size of the room. The shower was excellent.
Stayed 4 nights in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station and in a great location. Staff were very friendly and helpful as well !
Stayed 1 night in Oct 2024

8/10 Good

Jason

Travelled with partner
Liked: Amenities
This was our first hotel in Japan and it took us a few days to adjust to the business of Tokyo. Concierge were kind and polite, but unable to offer any real assistance with things like locating the closest facilities, like grocery store and coin laundry, or pillow choices, or any of the small things on offer by a concierge. This includes restaurant recommendations. It took us a few days to realise that the actual best restaurants are up the street. Our room was clean, quiet, in good repair and quite comfortable. I didn’t like how a curtain has to be drawn in the bathroom for privacy, but opened to get some natural liight. Location is good and easy to access many local attractions train station is close, coin laundry 5min walk.
Stayed 7 nights in Sep 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Granbell was the perfect hotel for a lovey stay in Tokyo - super close to the subway, walkable to all things Shibuya, the staff was very friendly, and the room was very nice. Check in and check out were seamless and I would highly recommend this hotel!
Stayed 2 nights in Oct 2024

6/10 Okay

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is nice and functional however our room was different than what appears on the site when booking, much smaller than expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher, San Diego

Liked: Staff & service, property conditions & facilities
This property is very much geared towards foreigners. The staff are mostly much more knowledgeable in English than other more typical hotel staff in the area, but still came off a little annoyed with incompetence, which is why I docked a star for my experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Liked: Staff & service, property conditions & facilities
Esta cerca de la estación de Shibuya, todo te queda a minutos caminando, si te vas a quedar poco tiempo si recomiendo rentar aqui
Stayed 1 night in Oct 2024

6/10 Okay

vincent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms are small, not enough room had to upgrade beds need upgrading location is excellent
Stayed 5 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well, yukano and staff spoke English pretty well
Stayed 3 nights in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Shibuya
Stayed 1 night in Oct 2024

10/10 Excellent

Haymanot

Stayed 3 nights in Oct 2024

10/10 Excellent

Kelvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleanliness can be better, carpet seems a little dirty and dusty, but in terms of other aspect, it's pretty decent. Esp right smack in shibuya, price is good and near kombini and has plenty of food and shopping around the area.

10/10 Excellent

Reina

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really great, clean close to everything in Shibuya. The staff was really great and accommodating. The only thing that I could complain about is that the room was very small but that seems to be the norm in Tokyo but it was still very comfortable. I will be coming back in the Spring and will definitely be staying here again. I highly recommend this Hotel.
Stayed 4 nights in Oct 2024