I had a decent stay at this hotel, but it fell short in some areas. The positives:
· Charming atmosphere and convenient location
· Attentive and kind staff
· Enjoyable breakfast in the dining hall each morning
However, I deducted stars for the following reasons:
· Housekeeping issues: excessive dust and hair in the room, including on window sills, bed, and countertops, despite daily cleaning
· Inadequate elevator access: only two elevators for twelve floors, with wait times up to 5 minutes, and no stair access
· Limited laundry facilities: only two washer/dryer combos for the entire hotel, with ineffective dryers
· Staff knowledge: while friendly, they struggled to provide recommendations for local meals and nightlife
I hope this feedback helps the hotel improve. With some adjustments, it could reach its full potential. Unfortunately I wouldn’t choose this hotel again.