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Tokyo Marriott Hotel

5.0 star property
5-star luxury hotel near Gotenyama Garden

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Photo gallery for Tokyo Marriott Hotel

Down comforters, minibar, in-room safe, desk
Lobby
Lounge
Lounge
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
4-7-36 Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Shinagawa Shrine
    ‪9 min walk‬
  • Meiji Gakuin University
    ‪2 min drive‬
  • Sengakuji Temple
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Room

Down comforters, minibar, in-room safe, desk

Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking

  • 68 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Down comforters, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Tokyo

Shinagawa stay.With a stay at this Shinagawa hotel, you'll be within half a mile (1 km) of Gotenyama Garden and 2 miles (3 km) of Meguro River Cherry Blossoms Promenade. Toyosu Market is within 9 miles (15 km) and Tokyo Disney Resort® is within 16 miles (25 km).

What's nearby

  • Meguro River Cherry Blossoms Promenade - 4 min drive
  • Tokyo Tower - 5 min drive
  • Roppongi Hills - 5 min drive
  • Shibuya Crossing - 8 min drive
  • Toyosu Market - 12 min drive

Getting around

  • Kitashinagawa Station - 4 min walk
  • Takanawadai Station - 18 min walk
  • Haneda Airport (HND) - 22 min drive

Restaurants

  • ‪丸亀製麺品川店 - ‬7 min walk
  • ‪中華そば 和渦 TOKYO - ‬4 min walk
  • ‪ラウンジ&ダイニング G - ‬3 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪とりいち 北品川店 - ‬6 min walk

About this property

Tokyo Marriott Hotel

5-star luxury hotel near Gotenyama Garden
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available.

WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the luxury Tokyo Marriott Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 249 guestrooms or units
  • 26 levels
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Tokyo Marriott Hotel offers 249 accommodations with minibars and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (JPY 2000 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 2000 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:00 AM - 9:00 PM
  • Train station shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4500 for adults and JPY 2250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 63
  • High pile carpet in room
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12430 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Covered extended parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 12430 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, and mobile payments. Onsite parties or group events are strictly prohibited.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Marriott Hotel Tokyo
Tokyo Marriott
Tokyo Marriott Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Hotel
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Tokyo
Tokyo Marriott Hotel Hotel Tokyo

Tokyo Marriott Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 337 reviews
Rating 8 - Good. 105 out of 337 reviews
Rating 6 - Okay. 34 out of 337 reviews
Rating 4 - Poor. 16 out of 337 reviews
Rating 2 - Terrible. 7 out of 337 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is secluded
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean hotel. It is NOT a self contained hotel building. It is part of a larger set of business offices etc. It is basically an upscale business hotel. So, expect what you would see in most Japanese business chains like Toyoku Inn and Alpha in terms of room size, but you are paying 100 to 200 dollars more. Not sure why. King size bed is more like a double size bed. Not much walking around space in the room. Expect loud train noise coming from nearby Shinagawa station. you will need a taxi (4500 to 5000 yen to haneda airport) to get to nearby things--700 yen to shinagawa station. There is a free shuttle that will take you to Shinagawa station but this hotel does NOT have a shuttle to and from the airport. A final positive note: There is no lobby. The "lobby" is the restaurant. However, a staff member allowed us to hangout in the executive lounge on the 25th floor for a couple hours after check out since our flight did not leave until 5 PM. That was nice. If you got cash to blow and there is a mystique about staying at a marriott, then go ahead and stay here. But, truth be told, you can basically get that 350 dollar double room for a hundred dollars at Alpha or Toyoku.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love This Hotel!
Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA. Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim! The staff was always incredible with their ability to quickly fulfill service requests. Love the hotel and always stay there when in Tokyo!
Stayed 7 nights in Apr 2024

10/10 Excellent

Tani

Stayed 4 nights in Nov 2023

10/10 Excellent

Juan D

Stayed 8 nights in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the shuttle to the Shinagawa train station. Great staff and service!
Stayed 2 nights in Oct 2023

4/10 Poor

michael

Stayed 7 nights in May 2023

10/10 Excellent

Amardip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Tokyo
The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
Stayed 4 nights in Jan 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, and the staff are friendly and attentive. I cannot wait to stay there again in October.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike other VIP Access hotels, there is no additional benefit arising from reservation of Tokyo Marriot Hotel through Expedia, e.g. discount in breakfast. In general, the room was spacious and the service of this hotel was good. During my stay, the room service staff had forgotten to replace towel and to refill teabags. Yet, hotel management attended to customer's request very promptly. I will consider staying in this hotel again.
Stayed 7 nights in Feb 2020

10/10 Excellent

Jaskiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was I'm a great location, close to a main train station. Easy to get around.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great as always. The sauna has just been refurbished.
Stayed 5 nights in Nov 2019

10/10 Excellent

JC, Harare

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. We would definitely stay there again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who offered us a cold towel when they could see we were quite hot on arrival.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Stunning hotel, very clean and staff are extremely courteous. Only downside is the amount of western food served in the bars.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very new/modern and clean. The rooms had lots of extra amenities and were spacious and modern. The staff was so kind and friendly.
Stayed 5 nights in Oct 2019

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and friendly. The restaurant was excellent
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

It okay hotel
Nothing around the hotel. No restaurant at all. I felt like this hotel is out of nowhere. Big room compare to the regular hotels.
Stayed 3 nights in Jul 2019

10/10 Excellent

GODFREY SIU SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome by staff really enjoy staying at this hotel everytime
Stayed 2 nights in Jul 2019