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Hotel Tonancalli

3.0 star property
3-star hotel in Agua Fría

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Photo gallery for Hotel Tonancalli

Exterior
Terrace/patio
Restaurant
Standard Room, 2 Queen Beds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Francisco González Bocanegra No. 312, Co. Centro, Valle de Bravo, MEX, 51200
  • Saint Francis of Assisi Church
    ‪4 min walk‬
  • Valle de Bravo Dam
    ‪11 min walk‬
  • Velo de Novia Waterfalls
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Terrace/patio

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Valle de Bravo

Agua Fría stay.At this Agua Fría hotel, you'll be within a 5-minute walk of Artisan Market and Saint Francis of Assisi Church. Central Square and Museum Joaquin Arcadio Curroc Valle de Bravo are also within half a mile (1 km).

What's nearby

  • Saint Francis of Assisi Church - 4 min walk - 0.4 km
  • Central Square - 5 min walk - 0.4 km
  • Valle de Bravo Dam - 11 min walk - 1.0 km
  • Avandaro Waterfall - 9 min drive - 4.7 km
  • Velo de Novia Waterfalls - 17 min drive - 8.0 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 86 min drive

Restaurants

  • ‪Batucada - ‬2 min walk
  • ‪Los Churros y las Alcachofas de Valle - ‬3 min walk
  • ‪La palma de valle - ‬3 min walk
  • ‪Torito Willys - ‬2 min walk
  • ‪Restaurante Santa María - ‬1 min walk

About this property

Hotel Tonancalli

3-star hotel in Agua Fría
There's a restaurant on site. Public spaces have free WiFi.
  • 11 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • Dining venue
Hotel Tonancalli offers 11 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Tonancalli Valle de Bravo
Hotel Tonancalli
Tonancalli Valle de Bravo
Tonancalli
Hotel Tonancalli Hotel
Hotel Tonancalli Valle de Bravo
Hotel Tonancalli Hotel Valle de Bravo

Hotel Tonancalli Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 156 reviews
Rating 8 - Good. 55 out of 156 reviews
Rating 6 - Okay. 30 out of 156 reviews
Rating 4 - Poor. 16 out of 156 reviews
Rating 2 - Terrible. 11 out of 156 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Paulina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No está muy limpio, el staff no es amigable.
Stayed 2 nights in Sep 2024

6/10 Okay

Denisse

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Las fotos son mucho más bonitas de lo que está el hotel en realidad. La recámara estaba cómoda, sin embargo las cortinas no cerraban bien por lo que, a nosotros que nos gusta dormir en plena oscuridad, se nos dificultaba dormir. Los vidrios son muy delgados por lo que es fácil que se oiga lo que pasa afuera del cuarto. No tiene estacionamiento, por lo que hay que ir a dejar el auto a un lugar en donde cobran 220 pesos diarios.
Stayed 2 nights in Mar 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Verify the location of the room in the building: some have better view than others, ours with balcony was very noisy during weekends. Others get sunny sunset that is amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Stayed 1 night in Oct 2023

2/10 Terrible

Wilfrido

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything about my stay or the staff or the facility.
Stayed 2 nights in May 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located. Clean and nicely decorated . Very friendly staff. Quite noisy during weekend nights but worth the balcony option overlooking the street.
Stayed 1 night in Apr 2023

4/10 Poor

Sandra

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Unfriendly front desk clerk, unwilling to help.

The website says that the price includes breakfast. It does not. There is a restaurant in the hotel that was never open the whole time we were there. The lady who checked us in seemed to be bothered that we had actually shown up since the room was pre paid. She did not want to offer extra towels. She said the front door closes at 10 PM and we would not be allowed back in the hotel if we arrived after 10 PM, even though the watch man said there is someone willing to open up for guests 24 hours a day. There was plenty of hot water which was nice after a long hike in the butterfly sanctuary.
Stayed 1 night in Feb 2023

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a very good experience, beautiful place to stay!!! It is a hotel in a very original magical town in Valle de Bravo.!!! Regresamos pronto?
Stayed 2 nights in Jan 2022

6/10 Okay

julio

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021

4/10 Poor

michelle

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

No hot water hotel in bad conditions

The hotel is not in good conditions, the water in the room wasn’t working, the staff was not helpful at all in this matter and there was no hot water for the two night. TERRIBLE
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The room has no view. Hardly gets any fresh air.
Stayed 1 night in Jun 2021

10/10 Excellent

Anisa, Mexico City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel. Quiet, and even amidst the pandemic, we found it clean and well taken care of. We seemed to be the only guests, but the town was still busy and there was a lot to see and do (and eat!). We booked the king size bed and found it to be comfortable and spacious, as well as the room, which had a great view. Overall, we enjoyed our stay and look to book here again.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they will treat you like family...but it helps if you know Spanish, the staff speaks very little English. Great place to stay!
Stayed 5 nights in Dec 2019

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicer than it looks, very pretty

This hotel is nicer than it looks in the photos, very pretty and lots of character. We were given the room in front with a balcony overlooking the street and I was concerned about noise at night, but it was quiet enough. The staff was very helpful and accommodating, they kept our bags after check out while we went on a butterfly tour. When we were here the restaurant was closed but there are lots of places to eat nearby. The town of Valle de Bravo is very pretty and we walked around, getting down to the lake in about 10 minutes. The cobblestone streets are a little rough, wear good shoes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daniel's stay

Attractive hotel reasonably priced.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in Valle

Really enjoyed my stay at this hotel. The staff was incredibly accommodating. Location was near tons of great restaurants and bars. The recommendations we received from the staff were great. All in all a great value in Valle.

6/10 Okay

vaniela

Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Dec 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Sra. Rosy siempre atenta a nuestras necesidades y siempre orientando y recomendando lugares.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Lo malo es que no cuenta con estacionamiento y servicio de restaurante todos los diss
Stayed 2 nights in Sep 2024

2/10 Terrible

Gabriel

Disliked: Staff & service, amenities, property conditions & facilities
El hotel estaba cerrado cuando llegué, afortunadamente salió alguien cuando ya estaba por irme. No tenían mi reservación (porque no tienen computadora) la habitación es muy vieja, incluso la televisión que por cierto no servía, no es pantalla es todavía de cinescopio. Al check out no había nadie, absolutamente nadie en el hotel, recepción o restaurant, tuve que dejar la llave en el mostrador y sin poder desayunar, espero la hayan encontrado.
Stayed 1 night in Sep 2024

8/10 Good

JOSE ANTONIO

Stayed 2 nights in Sep 2024

6/10 Okay

Yunuen

Business traveller
Liked: Cleanliness, property conditions & facilities
Las habitaciones son agradables, muy típicas del lugar. Las personas que atienden son amables, pero más que servicio de hotel, pareciera Airbnb. No fue una mala estancia, el precio no fue malo, pero si buscas mejor servicio, esta no es la mejor opción.
Stayed 2 nights in Aug 2024