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Radisson Hotel & Convention Center Toluca

4.0 star property
4-star Colonial hotel near Galerias Metepec Shopping Center

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Photo gallery for Radisson Hotel & Convention Center Toluca

Indoor pool
Property map
Property map
Property map
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Galerias Toluca
    ‪8 min walk‬
  • Las Americas Plaza
    ‪5 min drive‬
  • The Cosmovitral
    ‪6 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪18 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Business Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Garden Area

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Toluca

City center retreat .Stay at this Toluca hotel and you'll be within half a mile (1 km) of Galerias Toluca and 2 miles (3 km) of Monument to Ignacio Zaragoza. Modelo Museum of Science and Industry (MUMCI) and Las Americas Plaza are also within 3 miles (5 km).

What's nearby

  • Galerias Toluca - 8 min walk
  • Town Square Metepec - 4 min drive
  • The Cosmovitral - 6 min drive
  • Galerias Metepec Shopping Center - 6 min drive
  • Nemesio Díez Stadium - 8 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Galerías Toluca - ‬9 min walk
  • ‪El Patio - ‬14 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Radisson Hotel & Convention Center Toluca

4-star Colonial hotel near Galerias Metepec Shopping Center
Radisson Hotel & Convention Center Toluca offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 15 meeting rooms. The business-friendly Radisson Hotel & Convention Center Toluca also features an arcade/game room, a garden, and complimentary newspapers in the lobby. Self parking is free.

This Colonial Toluca hotel is smoke free.

  • 250 guestrooms or units
  • 2 buildings
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 200-235 for adults and MXN 99-100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel & Convention Center Toluca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 200 to 235 for adults, and MXN 99 to 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 491 reviews
Rating 8 - Good. 166 out of 491 reviews
Rating 6 - Okay. 66 out of 491 reviews
Rating 4 - Poor. 30 out of 491 reviews
Rating 2 - Terrible. 11 out of 491 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 6 nights in Aug 2024

10/10 Excellent

Albino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

María Isabel Toledo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La caja fuerte no servía, llame a recepción para que enviara a mantenimiento y me ignoró. Por lo demás bien, pero sin apoyo por parte del personal de recepción.
Stayed 2 nights in Aug 2023

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Staff helpful, fast and convenient check in, very clean areas everywhere The very bad: no remote for heater or tv available until I requested it, terrible Bed, lot of noise (renovations taking place since very early in the morning), terrible lighting, very dark room and bathroom. When I checked out a day earlier no question was asked by receptionist Would not stay here again

2/10 Terrible

Julieta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Room wasn’t clean and it was ugly,

10/10 Excellent

Jose J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one thing, it take to long to get hot water, is a waste of water in order to get hot water in the shower.
Stayed 1 night in Aug 2022

2/10 Terrible

Jorge Antonio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada no es visible, no hay señalamientos, no hay iluminación, no hay personal recibiendo a los huéspedes. Los interiores están pobremente señalizados y prácticamente no hay luz en los pasillos. El baño está en malas condiciones. Las toallas están viejas, rotas y percudidas. No había agua caliente ni por la noche ni por la mañana. Muy mala experiencia en este hotel. En la zona hay por lo menos otros 5 ó 6 hoteles de precio similar, que con seguridad probaría antes de regresar a este establecimiento.
Stayed 1 night in Apr 2022

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dark at night
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, not crowded, pool open, free parking
Rooms have air conditioning. Pool is open, relatively clean, ~4 feet at the deepest. Entrance a little difficult to find easily missed. Quiet, not crowded. A good stay.
Stayed 2 nights in May 2021

6/10 Okay

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Diego

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was a good rate and the room was clean. Fast check in and out experience. The pool and games area were superb but the gym was in really poor shape. The restaurant lacked food options.
Stayed 4 nights in Oct 2020

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
The hotel is under remodeling and it wasn't advertised when I reserve. Noisy, and the swimming pool was not available for a couple of days
Stayed 8 nights in Dec 2019

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The propriety was under construction , missing coffee maker or iron
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The personnel were very helpful and the room was spacious and clean.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Arturo J

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable option w/ beautiful surrounding area!
The hotel grounds are beautiful with indoor manicured gardens, sculptures and beautiful decors and space. My room was an executive suit and was ok, but could take an update. Overall was clean, practical and comfortable.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel personnel is very nice and responsive. The on site restaurant staff are very polite. The food is good.
Stayed 5 nights in Aug 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, pretty comfortable. There is a Hacienda feel to this place. The staff were all very helpful and friendly. The front desk even helped us to find a reputable Taxi driver for our trip back to the Mexico City airport.
Stayed 4 nights in Jul 2018

10/10 Excellent

Mayra, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GLD

10/10 Excellent

Karl, Ottawa, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in Toluca
We chose this hotel for an overnight stay because of its good reputation and the fact that it is just a short taxi ride away from the bus station. When we arrived the hotel, we found it was even nicer than expected. It is a well maintained property and the rooms are spacious and very clean. We had dinner at their onsite restaurant and found the food to be well prepared and tasty. (We chose Mexican specialties.). The service in both the restaurant and bar, and also at the front desk, was friendly and very professional. I would not hesitate to recommend this hotel.
Stayed 1 night in Feb 2018