Chelsea Hotel, Toronto

4.0 star property
Family-friendly 4-star hotel near Hockey Hall of Fame

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Photo gallery for Chelsea Hotel, Toronto

Lobby
Sundeck
Exterior
City view
2 indoor pools, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    ‪1 min walk‬
  • Ryerson University
    ‪2 min walk‬
  • The Hospital for Sick Children
    ‪4 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).

What's nearby

  • Yonge-Dundas Square - 5 min walk
  • CF Toronto Eaton Centre - 6 min walk
  • Scotiabank Arena - 3 min drive
  • CN Tower - 4 min drive
  • Rogers Centre - 4 min drive

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 17 min drive

Restaurants

  • ‪Aura Sushi - ‬1 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬1 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly 4-star hotel near Hockey Hall of Fame
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5199 sq ft of conference space
  • 483 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 39 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 27-33 for adults and CAD 8-16 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Sauna
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4551 out of 10433 reviews
Rating 8 - Good. 3103 out of 10433 reviews
Rating 6 - Okay. 1609 out of 10433 reviews
Rating 4 - Poor. 723 out of 10433 reviews
Rating 2 - Terrible. 447 out of 10433 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

neil, STAMFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room. I would stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Caitlynne

Stayed 1 night in Oct 2024

8/10 Good

Jana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If you have tickets to the Mirvish Theatre it’s the perfect location. Close to dining and shopping! Don’t need to drive the entire time. Will definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Vivian

Hotel pillows always far too soft
Stayed 1 night in Nov 2024

10/10 Excellent

Luyao

Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

It’s in the center of Downtown Toronto
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
This property was close to downtown close very walkable. Our room was updated very clean. Great sleep, would recommend this property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerry

Stayed 1 night in Oct 2024

6/10 Okay

Gracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cory, Kamloops

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how the hotel had 4 different street entrances. Gerrard and Elm were the quite streets, but if I wanted to wonder right into action there's Young and Bay streets. Oh and Halloween night had action. It was like my own personal parade of cars and people in costumes. Cars does mean noises, but it was Halloween night. The hotel was helpful with tickets for the hockey hall of fame to rippleys aquarium. It makes walking right into these museums easy, plus you get a discount. Minutes from the subway and trams. Highly suggest getting day passes for public transportation. Even with public transportation did a ton of walking. It was nice to do something in the morning. Recovering in the pool and whirlpool midafternoon (adult pool on floor 27). Just to head back out for the evening. Options for eating ranged from Easton centers food court to several restaurants I tryed along Young and Elm streets. If I had more time definitely would have try more places at the World Food Market 335 Yonge St, Toronto, ON M5B 2L3.
Stayed 6 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Toilet fixture not totally clean. Shower fixture was wobbly and I could not get it to work.
Stayed 2 nights in Oct 2024

8/10 Good

KIN SHING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and comfort. Facilities are good. It is the biggest hotel in downtown toronto. There's 20 something floors and each floor 80 rooms. So in holiday there's long queue in restaturant, check-in and check-out.
Stayed 1 night in Oct 2024

8/10 Good

William, Belize

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience T Chelsea hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to our venue
Stayed 1 night in Nov 2024

8/10 Good

Becca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly appreciated the location of the hotel. The staff were helpful and pleasant. Part of our group was in the room beside us and their toilet wasn't fuctioning properly. I know that the maintenance staff will likely be all over that problem to resolve the issue. It would have helped to have a binder of info in our room containing: location of ice machines, pool location & hours (more flexible hours needed in family pool-9am-9pm was limiting for those just staying one night), location of nearby restaurants, room service, etc.
Stayed 1 night in Oct 2024

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lol,big trucks fitting under ground parking,scared,but we did it
Stayed 3 nights in Nov 2024

6/10 Okay

Stefanie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jocelynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024