Chelsea Hotel, Toronto

4.0 star property
Family-friendly 4-star hotel near Hockey Hall of Fame

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Chelsea Hotel, Toronto

Lobby
2 indoor pools, sun loungers
Sundeck
City view
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    1 min walk
  • Sushi & BBbop
    1 min walk
  • College Station
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    16 min drive

Room options

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).

What's nearby

  • Yonge-Dundas Square - 5 min walk
  • CF Toronto Eaton Centre - 6 min walk
  • Scotiabank Arena - 3 min drive
  • CN Tower - 4 min drive
  • Rogers Centre - 4 min drive

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 17 min drive

Restaurants

  • ‪Aura Sushi - ‬1 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬1 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly 4-star hotel near Hockey Hall of Fame
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5199 sq ft of conference space
  • 483 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 39 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 27-33 for adults and CAD 8-16 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Sauna
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4342 out of 10093 reviews" "
Rating 8 - Good. 3020 out of 10093 reviews" "
Rating 6 - Okay. 1578 out of 10093 reviews" "
Rating 4 - Poor. 712 out of 10093 reviews" "
Rating 2 - Terrible. 441 out of 10093 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

neil, STAMFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room. I would stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara, Orillia

Travelled with family
Liked: Cleanliness, staff & service
Very disappointed that the pool slide was not open for the kids. Apparently it's only open on weekends. Don't think my weekday stay should be valued any less than a weekend traveler.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! In walking distance to several great restaurants and places to visit. Highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and well located. Close to Toronto General hospital.
Stayed 2 nights in Oct 2024

6/10 Okay

stacey

Stayed 1 night in Sep 2024

10/10 Excellent

CM_

Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I had a great weekend staying here. It was convenient walking or driving to everything we wanted to do.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a very convenient area for eating and dining out in downtown. A bit of a walk to and from union station though, but can’t complain! Stay were nice and friendly, and helped with questions.
Stayed 4 nights in Sep 2024

4/10 Poor

Elsa V.

Travelled with family
It was huge, crowded and impersonal.
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good however found the cafeteria very expensive. The self checkout card to be completed upon checkout should be included in the envelope when the key is handed to the client (preferred by me) or be added to the key envelope to save time or a bigger sign to indicate one needs to be completed.
Stayed 2 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet floor and a safe location to travel out from to shop etc
Stayed 2 nights in Jul 2024

8/10 Good

Christine

Travelled with partner
Liked: Staff & service, amenities
The curtains in our room were covered in stains & the balcony was covered in pigeon poop and cigarette butts. Other than that the room was clean. Also, the restaurants need vegan options. The staff was friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern rooms, both breakfast buffet and the restaraunt have excellent food choices. Excellent location for visiting any of the hospitals.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Fran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, easy to get around and very quiet on our floor!
Stayed 1 night in Oct 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fitness facility and the staff was always helpful. Had to request that soaps in shower be filled and the tv service was spotty. We had to move rooms on our last night due to potential for a flood on the floor. Not convenient, but our second room was a lot quieter than our initial room. We appreciated that our room(s) were upgraded without our asking. Assistance was kindly provided to move our belongings to the second room. The hotel is conveniently located in the city with access to everything that a visitor might want. Would stay again, but would request a room facing Elm Street not Gerrard Street.
Stayed 4 nights in Sep 2024

8/10 Good

Ellen Alberta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was on point From room attendant to parking👍
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jaimie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

BJ

Travelled with family
Disliked: Staff & service, property conditions & facilities
My room was very dirty Lobby was dirty Couldn’t get a receipt I was told it wasn’t available when I paid for my dogs stay and parking. Overpriced for outdated and dirty room.
Stayed 1 night in Oct 2024

6/10 Okay

Maxime

Travelled with family
Liked: Cleanliness, staff & service
It's a decent hotel for the price we paid when compared to everything else in the area. The only major issue was that air conditioning in the room didn't work properly and it was hot.
Stayed 3 nights in Sep 2024

6/10 Okay

Joel O

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024