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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
3.5-star eco-certified hotel near CF Toronto Eaton Centre

Choose dates to view prices

Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Property amenity
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Point of interest
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
30 Carlton Street, Toronto, ON, M5B2E9
  • Downtown Yonge
    ‪3 min walk‬
  • Ryerson University
    ‪5 min walk‬
  • Yonge-Dundas Square
    ‪9 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Toronto

City center stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find CF Toronto Eaton Centre and Yonge-Dundas Square. Also, University of Toronto - St. George Campus is within half a mile (1 km) and Scotiabank Arena is within 2 miles (3 km).

What's nearby

  • CF Toronto Eaton Centre - 10 min walk
  • University of Toronto - St. George Campus - 12 min walk
  • Scotiabank Arena - 4 min drive
  • CN Tower - 5 min drive
  • Rogers Centre - 5 min drive

Getting around

  • College Station - 2 min walk
  • Exhibition Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 37 min drive

Restaurants

  • ‪Hair of the Dog - ‬3 min walk
  • ‪W Burger Bar - ‬2 min walk
  • ‪Baroness - ‬4 min walk
  • ‪The Bistro - Courtyard by Marriott Toronto Downtown - ‬3 min walk
  • ‪Ajisen Ramen and Bar - ‬2 min walk

About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star eco-certified hotel near CF Toronto Eaton Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8881 square feet (825 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Toronto Downtown Centre by IHG. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 513 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 8881 sq ft of conference space
  • 825 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Highchair
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 28.25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1652 out of 3567 reviews
Rating 8 - Good. 1139 out of 3567 reviews
Rating 6 - Okay. 445 out of 3567 reviews
Rating 4 - Poor. 198 out of 3567 reviews
Rating 2 - Terrible. 133 out of 3567 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
rooms a very small but the location is perfect to hang around downtown.
Stayed 4 nights in Jan 2025

8/10 Good

Iván

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Dec 2024

2/10 Terrible

Heather

Travelled with partner
We could hear the music of the couple in next room most of the night, then hear them arguing and banging door in and out at 230 am until 330 am then woke up to them having terrible loud sex at 7:45 am at which time we decided to check out although we didn’t plan on leaving until 11 am as it was our anniversary. Horrible evening and night.
Stayed 1 night in Jan 2025

6/10 Okay

Michaela

Travelled with group
Liked: Cleanliness, staff & service
Rooms were very small and very basic.
Stayed 2 nights in Nov 2024

10/10 Excellent

satoko

Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
You can always count on a good stay at the Holiday Inn. Good location, friendly staff and a clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful whenever we needed, everything was well maintained and was great value for money. Good location plenty around and easy to access from the subway or walk
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Terrible Service
Do not book here if you don’t want to be double charged. I would give service zero stars if i could. I booked this hotel 5 months in advance and was told when we got there they couldn’t find our reservation. We got there at midnight and they finally found us two separate rooms (we were originally booked for one so we could all be together) at around 2am. The first man trying to find our reservation was at least nice about it and I could tell he was trying to do what he could which is appreciated. The second guy who checked us out was not nice or helpful at ALL. In fact, he was quite condescending. He told my fiancé that we had to pay an extra person fee for our rooms because our original reservation had more than 2 people in a room. I had already paid this charge and have it on my original receipt which we showed him. After an exhausting experience trying to get him to take the charge off he finally complied but said he told my fiancé he “needed to check with the first guy to make sure we only had 4 people” and if we had more he was going to put the charge back on. I then went up to make sure there was no way this charge was going to get put back on because we already paid this once and the whole time he just kept condescendingly saying “if you didn’t have more than 4 people then why are you worrying”, as if i was lying to him. He was all around rude and we ended up having to call around to make sure we weren’t going to be charged again because this guy was of no help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yohannes was the star of our stay. He worked in Thirty restaurant and was so friendly and so nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Liked: Amenities, property conditions & facilities
Friendly staff, small room but would stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent views. Ash checked us in and took fantastic care of us!
Stayed 4 nights in Nov 2024

10/10 Excellent

Hilfred, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. I only noticed petty things like the doorframes could use a good stripping down and repainting😅 Still had a good experience. Staff was very helpful when i requested an extended stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Loi, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very centralized to shops, restaurants and train station. Walkable to IKEA, Winners, Marshall’s, Eaton Centre… We stayed one week here and I am so pleased with my experience at this location. Definitely, I will book here again and I will recommend to all my friends. Thanks for the hospitality and friendly staff.
Stayed 6 nights in Nov 2024

2/10 Terrible

Darcee

We stayed here for 3 nights while there for the eras tour. I paid double the price for a room which was to be expected. I can’t imagine paying more like some people had to. First off the rooms are so small. Smaller than I’ve ever seen for a double room in a hotel. We were a group of 2 adults and 1 kid and we were maxed out for space for luggage etc. I can’t imagine staying with 4 people. Every night we were there the fire alarm was going off, they were obviously having issues with a certain floor. These alarms would last like an hour. We’ve never had such bad hotel room sleeps like we did here. It feels like a rip off paying what we did! Otherwise the hotel was fine as far as amenities and location, but we would not stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel last year and again this week and i really enjoy it. It’s a good location close to the subway and the Eaton centre is a short walk. I was here for the Taylor swift concert and was a little disappointed there wasn’t much theme wise except for some themed cocktails the bar was offering. Overall i will stay here again when i visit the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeehyun

Stayed 3 nights in Oct 2024

10/10 Excellent

Catrina

Stayed 1 night in Oct 2024

2/10 Terrible

Kayla

Travelled with group
Disliked: Staff & service
absolutely ridiculous getting woken up 2 EARLY mornings in a row, one at 3am and the next morning at 7am to an emergency alarm. (we stayed 4 nights, so literally HALF our sleep time was interrupted) it was not only terrifying, but also extremely loud to the point where i have had a ringing in my ear that has lasted the last few days. not a single email, call to the room or anything to explain what was happening, and when i asked upon checking out this morning i was told the employee didn’t know because they weren’t working. shouldn’t everyone be up to date if there’s not only 1 but 2 EMERGENCY alarms going off 2 days in a row??? both on our exact floor? i paid $3000 to be woken up in a terrifying way and with no acknowledgment from anyone from the hotel. i’m extremely frustrated, felt unsafe, now have a ringing in my ear, and had a bad experience. i will NOT be staying at another holiday inn ever again, especially this one. i felt so unsafe, there was no explanation for any of this nonsense. i’m shocked we didn’t receive a partial refund. absolutely ridiculous.
Stayed 4 nights in Nov 2024

8/10 Good

WILLIAM, buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

XUE

Liked: Cleanliness, staff & service, property conditions & facilities
This location is convenient for transportation and walking for sight seeing as well as various of food choices.
Stayed 4 nights in Oct 2024