2/10 Terrible
DONALD M.
30 Oct 2024
Location is great BUT
Location is great
Property needs more caring, lots of nail holes and marks on the wall. Picture frame is broken. Toilet seat is broken. Facilities are very basic. One of the blinds doesn't work, they just put up a dark paper blind which doesn't roll up.
Check in process is a nightmare. I contacted the host two days before the check in date, no response. Then I have to contact the Vrbo, they sent message to the host three times, still no response. Finally the host call me on the check in day after 6PM! And he also tried to delay our check in time to 10:30PM!
The nightmare started at check in. There are 3 keys in total, one is for the elevator flooring button to your floor, The host gave me the wrong key! And we were on 42th floor. The host left, sent an Uber to deliver the new key to me 40 min later. Finally we parked our car in the garage, unload our luggages , getting into the elevator, use our new key for the 42th floor. You know what, that NEW KEY DOESN’T WORK! Fortunately some one get off thirty some floor and we all got out with her, and carried our six suitcases and bags up to our 42th FLOOR! The host told me he will deliver the right key next day, told me we can leave the apartment, will meet me somewhere sometime in the city. I insisted I will wait inside the unit till someone give me the right key. The host text me the check out information @9:54am which we already left! We kept the place clean but didn’t know we need to put the garbage to the garbage room.
DONALD M.
Stayed 2 nights in Oct 2024