Novotel Toronto Centre

3.5 star property
3.5-star hotel near Hockey Hall of Fame

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Photo gallery for Novotel Toronto Centre

Exterior
Executive Room, 1 King Bed (Newly Renovated)
Indoor pool, sun loungers
Reception
Superior Room, 2 Queen Beds (Newly Renovated)

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Hockey Hall of Fame
    ‪4 min walk‬
  • St. Lawrence Market
    ‪4 min walk‬
  • Scotiabank Arena
    ‪8 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪13 min drive‬

Room options

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Toronto

Downtown Toronto stay.Within a 10-minute walk of this Downtown Toronto hotel, you'll find Hockey Hall of Fame and Scotiabank Arena. CF Toronto Eaton Centre and Ripley's Aquarium of Canada are also within 2 miles (3 km).

What's nearby

  • Scotiabank Arena - 8 min walk
  • CF Toronto Eaton Centre - 13 min walk
  • Ripley's Aquarium of Canada - 17 min walk
  • Rogers Centre - 18 min walk
  • CN Tower - 19 min walk

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪St. Lawrence Market Outdoor Vendors - ‬4 min walk
  • ‪Market Wharf - ‬4 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪The Bottom Line Restaurant & Bar - ‬5 min walk

About this property

Novotel Toronto Centre

3.5-star hotel near Hockey Hall of Fame
As a guest of Novotel Toronto Centre, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 262 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 2486 sq ft of conference space
  • 231 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 37.61 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2311 out of 3217 reviews
Rating 8 - Good. 692 out of 3217 reviews
Rating 6 - Okay. 139 out of 3217 reviews
Rating 4 - Poor. 41 out of 3217 reviews
Rating 2 - Terrible. 34 out of 3217 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Union Station where we arrived.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Novotel. Only a couple of things would have made it excellent. No housekeeping on Thursday even though we were out. And would have preferred still water in the room rather than sparkling. Overall though it was a very good stay and we thought the location was convenient and staff friendly.
Stayed 4 nights in Nov 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay and providing fun events for the Taylor Swift Concert.
Stayed 1 night in Nov 2024

8/10 Good

Nianshen, Catonsville

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki, Danvers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We LOVED the Taylor Swift touches!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative aspect was the parking area. Not well lite.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Business traveller
Liked: Staff & service
Good value for the money in an otherwise very expensive part of downtown Toronto. Easy walking distance to all the major haunts including CN Tower, Skydome, Union Station, Hockey Hall of Fame, etc. Set on a quieter street just south of Front Street so the area didn't feel as congested or chaotic despite being in the heart of things. The room was basic with no view other than a parkade...but it was a decent size and with a reasonably comfortable mattress, excellent pillows, large TV, and a good sized shower. The shower was showing its age a bit with hints of dark grout in the corners, and the mattress had a couple of lumps that likely would have bothered me on a longer term stay, but nothing overly concerning for a quick one-night stay for a conference. Check in was fast and easy and the staff very all very friendly. Bottom line, I would definitely stay here again if I were looking to do the heart of downtown for a safe, comfortable room that doesn't break the bank.
Stayed 1 night in Nov 2024

6/10 Okay

M. Drake

Stayed 4 nights in Nov 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, and great additional events for the Eras Tour.
Stayed 1 night in Nov 2024

8/10 Good

Hassan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Renovated rooms, clean, easy walk to union station.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daphne

Stayed 1 night in Oct 2024

10/10 Excellent

Tyler, Chapel Hill

Stayed 2 nights in Oct 2024

10/10 Excellent

P., Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, the staff learned that it was my son‘s birthday and, shortly after we arrived in our room, they delivered a cake for him! That was above and beyond and very much appreciated!
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great experience! The location is wonderful, easily walkable to many major attractions. The staff are friendly and welcoming and the hotel is very clean. The house keeping goes beyond and organized our toiletries and folded a pair of Panama’s pants I had left in the bed while we were out for the day. The restaurant inside is delicious the wait staff are very friendly. I had accidentally left my lip gloss and when I returned for breakfast my waiter from the day prior personally returned it. The pool and pool deck are also clean and well maintained. Definitely would stay here again!
Stayed 2 nights in Nov 2024

4/10 Poor

JAMILLAH

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

BO CONG PATRICK

Stayed 1 night in Oct 2024