The Grand Hotel

4.0 star property
4-star beachfront hotel near Paignton Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel

Front of property - evening/night
Standard Double Room, Sea View
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor wedding
Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Seafront, Torquay, England, TQ2 6NT
  • Torre Abbey Sands
    2 min walk
  • Torre Abbey
    7 min walk
  • Cockington Country Park
    8 min walk
  • Exeter (EXT-Exeter Intl.)
    39 min drive

Room options

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room (Inland)

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room (Compact)

  • Sleeps 2
  • 1 Double Bed

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room (Inland)

  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Torquay

Beachfront retreat .Within a 15-minute walk of this Torquay City Centre hotel, you'll find Riviera International Conference Centre and Princess Theatre. Paignton Beach and Babbacombe Model Village and Gardens are also within 3 miles (5 km).

What's nearby

  • Torre Abbey Sands - 2 min walk - 0.2 km
  • Riviera International Conference Centre - 9 min walk - 0.8 km
  • Princess Theatre - 12 min walk - 1.1 km
  • Babbacombe Model Village and Gardens - 5 min drive - 4.0 km
  • Babbacombe Beach - 6 min drive - 4.9 km

Getting around

  • Torquay Station - 3 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪Torquay Railway Station - ‬3 min walk
  • ‪Loungers Visto Lounge - ‬10 min walk
  • ‪Pier Point - ‬13 min walk
  • ‪Bull & Bush - ‬13 min walk
  • ‪Bistrot Pierre - ‬11 min walk

About this property

The Grand Hotel

4-star beachfront hotel near Paignton Beach
The Grand Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A children's pool, a seasonal outdoor pool, and a library are also featured at The Grand Hotel. Parking is available for a fee.

This Victorian Torquay hotel is smoke free.

  • 132 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available
  • Offsite parking within 33 ft (GBP 10 per day)
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 34
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1010 reviews" "
Rating 8 - Good. 331 out of 1010 reviews" "
Rating 6 - Okay. 156 out of 1010 reviews" "
Rating 4 - Poor. 80 out of 1010 reviews" "
Rating 2 - Terrible. 39 out of 1010 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities
The overall experience was very good staff brilliant, heated external pool great, room s clean, one thing i would say is the bathrooms could do with some attention, tiling not great poor shower pressure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zalman

Travelled with family
Liked: Amenities
Very comfortable and wonderful people but it needs a face lift
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Amenities
Great location for beach,town, railway station Room very clean Friendly helpful staff Food very good Overall lovely hotel we enjoyed our stay We will return
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Antonia

Liked: Cleanliness, staff & service, room comfort
Let down by the breakfast.
The room was fine, clean, well maintained. The staff were attentive and cheerful. Dinner was tasty but the menu had only very limited daily change. If we had stayed longer than our two nights it would have been boring. The hotel was let down by the breakfast. The fresh fruit salad was going brown, the hash browns and sausages were hardly edible. The fried eggs were only half cooked. All the hot food was barely warm. There was no teapot provided. Indeed on one morning there were no saucers provided. In over 50 years of staying in hotels here and abroad I think that this was the worst breakfast offering that I had experienced.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
For such an iconic hotel in the area, the main reception was really welcoming and nice. The rooms however are very old and dated.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was very enjoyable! Jackie in the lounge was exceptional. She went over and beyond to help us! The bathroom was very poorly lit. Our view was stunning and Sophie at reception made that a reality for us.
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Travelled with group
Disliked: Property conditions & facilities
Not so Grand.
It was a seaside hotel built in the 19th century, I'm guessing the last revamp was in the 1980's. It was sadly about what I expected when booking and paying for the luxury of its position. Tired, with a fantastic location. The pool looked good (but not tested), spectacular view. The bathroom in the room I had was almost at the point of dangerous if you wanted a shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for railway station
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Lovelt entrance room dated and unclean
Downstairs was stunning the room unfortunately was dated and not clean, hairs left in bath. Ordered liver bacon and mash in resturant mash was beautiful liver was still bloidy, no replacement or discount offered
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

I enjoyed my stay again at The Grand hotel. We visit approx twice a year. The staff are friendly and we like the elevated location and history of the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

susi

Travelled with group
Liked: Property conditions & facilities
I’ve been staying here regularly for years. Never had a problem.
Stayed 3 nights in Aug 2024

8/10 Good

Jovie

Travelled with family
Liked: Cleanliness, amenities
Very satisfied
Stayed 3 nights in Aug 2024

4/10 Poor

Kate

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we thought we had the wrong hotel as the outside was so worn down looking compared to the photos online It was my first Anniversary treat to my Wife and I literally cannot put into words how disappointed I am. Our first room the carpets were stained, pillows were stained, wallpaper peeling off the walls and it smelt awful. We were given another room we later came across stains on the shower curtain, dirt on bath tiles, the bottom of the toilet was awful, the toilet brush was brown. We asked to have our room cleaned later on Sunday as we over slept. Went out came back late and nothing had been done. No bins emptied, clean towels, floor wasn't hoovered once. The amount of times I had to speak to reception I was too embarrassed to say anything else. We have taken pictures of everything and hot tap was broken, cold tap ran hot. From what was advertised I was immensely disappointed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 2 day stay food was lovely staff was very friendly great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star's! Excellent!!
We were lucky enough to extend our trip for an extra night and we only had to move into the room next door. No balcony but again a lovely spacious room with big windows overlooking the sea and pool. I can only give this beautiful hotel and it's staff a five star review!! We have booked again to return for a 3 night stay in November to watch the fireworks at Brixham and hopefully we can add on a couple of extra days if there's room. Top quality and Highly recommended!! The best Hotel in Torquay!!
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great breakfast.brilliant outdoor pool Would love to stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!! First class!!
Another fantastic stay at The Grand Hotel in Torquay. We booked a standard double room with a sea view and a balcony. Excellent room and cleanliness. The view from the balcony was lovely and the facilities in the hotel are perfect with an indoor and outdoor pool and spa. The staff were brilliant and we can't wait to come back again!! 5star in my eyes!! Thank you all for a wonderful stay and we hope to come back soon.
Stayed 4 nights in Aug 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Only reason not full 5 stars was found refreshments very expensive
Stayed 4 nights in Aug 2024