See all properties

The Imperial Torquay

4.0 star property
4-star Victorian hotel in Torquay City Centre

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Imperial Torquay

Interior entrance
Indoor pool, seasonal outdoor pool, sun loungers
View from property
Reception
Beach nearby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Park Hill Road, Torquay, England, TQ1 2DG
  • Torquay Marina
    6 min walk
  • The Regatta Restaurant
    1 min walk
  • Torre Station
    8 min drive
  • Exeter (EXT-Exeter Intl.)
    42 min drive

Room options

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

  • 14 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Grand Hotel

Pool
Spa
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1002)
The price is CA $122
per night
CA $147 total
includes taxes & fees
10 Jan - 11 Jan
The Grand Hotel

About the area

Torquay

Oceanside stay.Within a 10-minute walk of this Torquay City Centre hotel, you'll find Torquay Marina and Little Theatre. Torquays Dinosaur World and Inner Harbour are also within half a mile (1 km).

What's nearby

  • Inner Harbour - 8 min walk
  • Princess Theatre - 10 min walk
  • Meadfoot Beach - 12 min walk
  • Torre Abbey Sands - 16 min walk
  • Babbacombe Beach - 5 min drive

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Below Decks - ‬3 min walk
  • ‪The Clocktower - ‬7 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Burridge's Cafe Tearooms - ‬6 min walk
  • ‪Harvester - ‬4 min walk

About this property

The Imperial Torquay

4-star Victorian hotel in Torquay City Centre
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a health club, and a sauna are also featured at the business-friendly The Imperial Torquay. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 18 for adults and GBP 18 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 8.50 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 127 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely authentic hotel that will transport you back to the golden age
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
In desperate need of a make over but nice staff
At first sight of the hotel it is very obvious that it is in desperate need of some TLC. It stated 4 star but I would find it difficult to give it 3 stars. It probably would have been 4 star about 20 years ago. The staff more than make up for the tired property. They were more than helpful and could not do enough for us so 10/10 for them. The building itself has seen better days, the rooms were clean but very tired, new carpet, curtains and paint desperately needed. The bed was very comfortable and room spacious, since we got an upgrade to a room due to security of a lower room I was unable to leave window open. Excellent shower and bathroom was roomy. Variety of drinks in bar is limited and we did not eat in the restaurant. Not far from restaurants and bars but a bit of a hill climb on your way back. If renovated would stay here again.
Stayed 3 nights in Sep 2024

4/10 Poor

Carol

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is definately not 4 star. It is very dated & in need of a makeover.
Stayed 2 nights in Sep 2024

6/10 Okay

Frank

The property requires a serious make over. Carpets in rooms and some corridors, need a good clean/replacement. The taps in our bathroom leaked and the bathroom light flickered constantly. Two of our wardrobes lacked a rail to hang clothes and the safe was situated on the floor of the wardrobe. (Receptionist was told on the first day of our stay and six days later nothing had changed!. A number of clients complained to us about the queuing regime before meals likening the process to ‘Butlins’
Stayed 7 nights in Sep 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 4 nights in Sep 2024

10/10 Excellent

Leanne

Lovely
Really enjoyed my stay beautiful hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Imperial Hotel , have stayed here before . It is a lovely hotel, historical. Food is great , breakfast buffet style with service. Evening menu's good selection, lovingly cooked and beautifully presented. A little pricey, but you get top quality for that. Bar prices are as expected ££. Can highly recommend the Devonshire cream tea, its delicious. The rooms , the decor and furnishings could do with a little attention, for example fraying carpet near bathroom door threshold, some distressed furniture cupboards nailed shut and water marked wood. A timely upgrade maybe needed. I would suggest the addition of mini fridges in the rooms. Absolutely love the sea views and the people make this hotel a wonderful place to stay.
Stayed 5 nights in Sep 2024

6/10 Okay

D

Liked: Cleanliness
Stayed 5 nights in Sep 2024

8/10 Good

Louise

Stayed 1 night in Sep 2024

10/10 Excellent

Mrs morwenna e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a lovely hotel.
We stayed in room 20. A seaview deluxe. It was fabulous. Huge, with a lovely bathroom. The shower was unbelievably powerful. Fantastic sea views from our terrace. A huge bed. Plenty of storage. We were concerned about being next to the garden entrance but it wasn't a problem at all. The only things we'd change were perhaps we'd have liked a blind in the bathroom due to it's location. And we thought we were getting feather pillows but we didn't. We could probably have asked at reception but for 2 nights it didn't seem worth bothering anyone. However neither of these stopped us enjoying ourselves and we'll be back hopefully.
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Highly recommend a sea view Not a hotel for the younger person
Stayed 1 night in Sep 2024

10/10 Excellent

george

Liked: Amenities
Our stay was excellent great room lovely staff amazingl breakfast already booked for next year
Stayed 3 nights in Sep 2024

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness
Disliked: Staff & service
An absolutely stunning location and a huge seaside hotel. The rooms were very clean and the view simply beautiful. My boss used the spa and indoor pool and said they were great. The staff were lovely, but there was simply not enough of them. Room service was hard to get hold of and on my second night when I wanted a breakfast card and wake up call, I could not get through to either, it rung out at least 20 times. In the end I made coffee in my room and had the biscuits for breakfast, as I was leaving early. This is just not acceptable when you are travelling on business. The management need to address this and sort it. The room service food was 4/10, badly presented and not great at all. Both my boss and I thought so. You need to address the food choices and quality. Overall, we both loved the hotel, but it needs investment on decor and what it offers. I think the owner needs to decide on this. As I said, the staff were lovely, but appeared to be doing multiple jobs like running the bar and delivering room service.
From the gardens
View from room
Stayed 2 nights in Sep 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service
Disappointed. Booked a sea view room with balcony. Were allocated a garden room which can be used with pets, we were not happy with this due to allergies. They gave a free upgrade to a sea view suite but doors to balcony were locked. Asked to be moved but were told not possible as all rooms with balcony access were taken. It was important to us to have balcony access not extea rooms we didnt use. Drinks were a reasonable price, but not enough bar staff. Meals expensive. Hotel itself well kept on the inside but outside definitely needs a repaint and a derelict building just next to the main entrance makes you think "oh dear, where have we booked". Garden area needs a gardener to take it in hand and access to garden and re-entry to hotel needs signage. All in all enjoyed our stay, definitely a hotel for 50+ age group.
Stayed 2 nights in Sep 2024

4/10 Poor

ANDREW

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired and in need of updating only overtaken by the unhelpful and miserable staff
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice roomy room with a great view, very good public areas, staff friendly, Breakfast a bit on the expensive side at £18pp, compared with other options available locally, but was very good. easy access to the harbour area where all the restaurants are, will come again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel to stay at
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Stayed 3 nights in Jul 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Alison Aiisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caitlin on reception was so friendly , helpful and caring, great at her job
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024