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The Imperial Torquay

4.0 star property
4-star Victorian hotel in Torquay City Centre

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Photo gallery for The Imperial Torquay

Interior entrance
Reception
View from property
Indoor pool, seasonal outdoor pool, sun loungers
Beach nearby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
Park Hill Road, Torquay, England, TQ1 2DG
  • Torquay Marina
    ‪6 min walk‬
  • Inner Harbour
    ‪8 min walk‬
  • Princess Theatre
    ‪10 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

  • 14 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

The Grand Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.0 out of 5, Very good, (1002)
The price is CA $115
per night
CA $138 total
includes taxes & fees
18 Mar - 19 Mar
The Grand Hotel

About the area

Torquay

Oceanside stay.You'll be steps from Beacon Cove and within a 10-minute walk of Torquay Marina with a stay at this Torquay City Centre hotel. Inner Harbour and Princess Theatre are also within half a mile (1 km).

What's nearby

  • Inner Harbour - 8 min walk
  • Princess Theatre - 10 min walk
  • Meadfoot Beach - 12 min walk
  • Torre Abbey Sands - 16 min walk
  • Babbacombe Beach - 5 min drive

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Below Decks - ‬3 min walk
  • ‪The Clocktower - ‬7 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Burridge's Cafe Tearooms - ‬6 min walk
  • ‪Harvester - ‬4 min walk

About this property

The Imperial Torquay

4-star Victorian hotel in Torquay City Centre
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a health club, and a sauna are also featured at the business-friendly The Imperial Torquay. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 18 for adults and GBP 18 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1005 reviews
Rating 8 - Good. 302 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff were not very pleasant or helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time in this hotel and I was more than happy with the overall stay, the place itself is enormous, took almost 10 minutes to walk to the gym! the decor is lovely and suitable given the age of the property, all staff were wonderful and the meals were delicious. Would stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Nigel, Birmingham

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Amenities
All professional and of a high standard
Stayed 1 night in Nov 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lobby certainly gave the wow factor, staff friendly and very easy to approach. Bedroom was comfortable and clean although dated. We happened to stay when storm Bert was at his finest, so poor sleep due to windows rattling and whistling, curtains didnt quite meet either. Had a room with a balcony although could not use due to maintenace. Bath an added plus!! Did not eat, so cannot comment on food choices. Parking bays quite small but had plenty. Only a 10 minute walk to town centre. Would consider staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
The hotels best features are the view of the sea and also the original Victorian decor. Parking is easy and the dining room is spacious and comfortable, again with a super view. Rooms are clean though All would benefit from upgrades and renewals to, for example, furniture. Dining is good and Breakfast is very nice. Stuff are helpful and sometimes very helpful and the location is quiet.
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with balcony overlooking the bay. Well thought out with all amenities. Spa needed updating in some areas - air filter in shower in spa covered in dust, hairs on the floor, grouting dirty in places. Spa facilities good, pool and jacuzzi good temperature. All in all a good stay.
Stayed 2 nights in Nov 2024

8/10 Good

Andzej

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TORQUAY FAMILY VISIT
GREAT STAY HAD A NICE UPGRADE
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Very good hotel but meal spoilt by cold plates and was therefore not hot enough, At breakfast we were not asked if we wanted more drinks and dirty plates not cleared in spite of requesting
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Liked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel. The room was spacious and clean, had everything we needed and the bed was really comfy. We had a room overlooking the road and had the windows open so it was a little noisy but not overwhelming and what you'd expect really. We've stayed in a sea view room previously where the only was literally the sea but the room was older and a little more "tired" but still well equipped and clean so I guess it all balances out. Parking is easy.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the Imperial. We booked a double room but on our second night there was a leak in our bathroom. The hotel kindly upgraded us to a king room as we had to move from our room. We would stay again but would book a king room next time. We had dinner in the restaurant and the food was very good. We may try and book for Christmas.
Stayed 3 nights in Nov 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good , breakfast was disappointing
Stayed 2 nights in Nov 2024

10/10 Excellent

NGP

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Juraluk

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Spacious, comfortable and quiet rooms. And excellent restaurant with views over Torbay. The bar has an outside patio that also offers stunning views. The pool is great with steam room, jacuzzi and saunas. There is a secluded pebble beach next to the hotel that's very pleasant. Our only issue is that the car park is too small and the spaces are also too thin for modern cars. A very minor issue though.
Stayed 1 night in Oct 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel lovely swim and jacuzzi could do with slight renovations but very nice regardless. Food and drink are quite expensive so didn’t try no any of it
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing and friendly had a loverly time will definitely go again
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Amenities
Brilliant
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel,our 2nd visit. The bedrooms are getting a little tired but overall everything is fine
Stayed 2 nights in Oct 2024