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The Imperial Torquay

4.0 star property
4-star Victorian hotel in Torquay City Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Imperial Torquay

Interior entrance
Sauna, steam room, body treatments, aromatherapy, body wraps
View from property
Reception
Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Park Hill Road, Torquay, England, TQ1 2DG
  • Torquay Marina
    6 min walk
  • Inner Harbour
    8 min walk
  • Princess Theatre
    10 min walk
  • Exeter (EXT-Exeter Intl.)
    42 min drive

Room options

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

  • 14 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Grand Hotel
Pool
Spa
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1001)
The price is CA $144
per night
CA $172 total
includes taxes & fees
6 Dec - 7 Dec
The Grand Hotel

About the area

Torquay

Oceanside stay.Within a 10-minute walk of this Torquay City Centre hotel, you'll find Torquay Marina and Little Theatre. Torquays Dinosaur World and Inner Harbour are also within half a mile (1 km).

What's nearby

  • Inner Harbour - 8 min walk - 0.7 km
  • Princess Theatre - 10 min walk - 0.9 km
  • Meadfoot Beach - 12 min walk - 1.1 km
  • Torre Abbey Sands - 16 min walk - 1.3 km
  • Babbacombe Beach - 5 min drive - 3.7 km

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Below Decks - ‬3 min walk
  • ‪The Clocktower - ‬7 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Burridge's Cafe Tearooms - ‬6 min walk
  • ‪Harvester - ‬4 min walk

About this property

The Imperial Torquay

4-star Victorian hotel in Torquay City Centre
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a health club, and a sauna are also featured at the business-friendly The Imperial Torquay. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 18 for adults and GBP 18 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 8.50 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for older people, coupes and family. Spa mean you can have something to do if the weather is not nice…fairly priced for food which is good as the main town is pricey.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service
Imperial torquay
Lovely Reception area, and public areas mostly look like they've had a lick of paint and are clean, hotel quite dated in a lot of areas including the room we had although it was huge and view was spectactular ( delux king sea view floor 4) bathroom wasnt great, very cramped and very dated, not a 4☆ in my opinion.Staff on reception very nice and always very helpful, some bar staff not quite so friendly, breakfast staff very nice, and lots of choice for breakfast both hot and continental. Hotel in a Very good location for going into town and to the harbour. Didnt use the spa or pool or outdoor pool.
Stayed 2 nights in Aug 2024

6/10 Okay

Soughra

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

raja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Aug 2024

10/10 Excellent

D Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lorraine

Travelled with partner
Liked: Staff & service
Great view
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Yuk in

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
We had a little issue on our first night, which was swiftly resolved. In the end we had a great stay with excellent service. The staff were great.
Stayed 3 nights in Aug 2024

4/10 Poor

Natasha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Went away with husband for my birthday got the key to room it was absolutely boiling no windows and the balcony had a safety catch that couldnt be opened due to maintenance asked if could change rooms they said for another 60 pound thus made our nights sleep very uncomfortable and we could hardly sleep
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Liked: Staff & service
Disliked: Room comfort
1st room was very small and the bed was against the wall. We spoke to reception and they upgrade us to a room where the bed had room either side, no air con and window only opened slightly, no USB plugs. Lovely hot evening so after our show we decided to go back to the hotel to sit on the outside terrace, only to find no lights on the outside terrace. Boiling hot evening and nowhere to sit outside. Only option was to go back to the room.
Stayed 1 night in Aug 2024

8/10 Good

April

Travelled with partner
Had a beautiful sea view,but the balcony was very dirty,the room needs attention to the furniture as the chairs had ribs ..This hotel is in the best location for the beautiful views.. the chair had ribs in..This
Stayed 1 night in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Hotel is spacious with good sized rooms, which was very well kept....just dated. Parking is available but struggled to park as had a wedding. Staff friendly. Walk into Torquay fine if do not find walking a problem.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff loved hotel
Stayed 1 night in Aug 2024

6/10 Okay

Nadia

Liked: Cleanliness, amenities
We arrived an hour before check in and were told we could use the spa facilities until we could check in. We walked ALL the way down to the spa only to be told the doors were broken so could not use the sun loungers to relax. So I asked if we could have a robe and were told that we have to get the robes from reception. Seems a bit backwards. Why wouldn’t they provide robes for the spa, in the spa? So we walked all the way back up to reception who were completely unaware of the broken doors and the fact we could not use the loungers. Then said we couldn’t have a robe until we checked in!! We gave up and went for a drink. Lovely bar area however when my husband ordered a whiskey he was told “we don’t have any whiskey tumblers, would you mind having it in a wine glass?? What?? No thanks please find me a tumbler! Anyway - when we checked in our room was lovely and we had a stunning sea view. We actually had a lovely stay and laughed about the whole thing. The hotel is a little run down but over all very nice and reception staff were very nice. None of it would prevent us from staying again!
Stayed 1 night in Aug 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness
The property was nice with free acces to pools inside and out a gym saunas and spa days available at a cost .the room had tea coffee making facilities hairdryer towels iron ironing board and plenty of wardrobe and draw space Room service was available and the seating area inside had plenty of choice of where to sit there was a separate dining room that serves breakfast and dinner and a lounge where you could also order a variety of food too the property also had a secure parking but there is a charge per day for this The room I stayed in was very spacious and had a balcony with a view which was amazing there is a garden to the property and dogs are welcome too The property could probably benefit from a bit of an update As the property is on a hill there is quite a steep hill to climb up and down to the town centre which is only a 5-10 min walk away as is the harbour though a bus (no.64) does run past the hotel too Lots of coastal walks so make sure you take comfy shoes The nearest beach with sand is about a 20-25 min walk away but again can get a bus This property is a quiet and relaxed place and mainly I would say for couples and older people not a family hotel as there is no entertainment and nothing much but the pools for kids There is ample of places to eat and drink something for everyone and the shopping centre is great lots of shops to look around my overall rating for this hotel would be 7.5 out of 10
Stayed 4 nights in Aug 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would I stay again? Yes, was it amazing no, limited power sockets no usb outlets, hand wash in bathrooms smelt awful, however it was clean and comfortable if not a little dated.
Stayed 2 nights in Aug 2024

6/10 Okay

Lakhwinder

Travelled with group
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Audrey

Gardens could do with maintenance
Stayed 4 nights in Aug 2024

6/10 Okay

Glen

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Dated but ok
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back again
I stay for a couple of nights each month and I find the Imperial works for me.
Stayed 2 nights in Jul 2024

8/10 Good

Cordelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Recommended
Stayed 2 nights in Jul 2024

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Caron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Imperial hotel
The hotels entrance, toilets,restaurant and spa was lovely but was disappointed with room hotel was 4 * but rooms more like 3* patio area was covered in weeds, bed came apart and mattresses topper not in correct place caused head to be down hill. Furniture uncomfortable and worn. Tv signal intermittent
Stayed 2 nights in Aug 2024