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The Imperial Torquay

4.0 star property
4-star Victorian hotel in Torquay City Centre

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Photo gallery for The Imperial Torquay

Interior entrance
Indoor pool, seasonal outdoor pool, sun loungers
Terrace/patio
Suite | Living area
Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
Park Hill Road, Torquay, England, TQ1 2DG
  • Inner Harbour
    ‪8 min walk‬
  • Princess Theatre
    ‪10 min walk‬
  • Meadfoot Beach
    ‪12 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

  • 14 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

About the area

Torquay

Oceanside stay.Within a 10-minute walk of this Torquay City Centre hotel, you'll find Torquay Marina and Little Theatre. Inner Harbour and Princess Theatre are also within half a mile (1 km).

What's nearby

  • Inner Harbour - 8 min walk - 0.7 km
  • Princess Theatre - 10 min walk - 0.9 km
  • Meadfoot Beach - 12 min walk - 1.1 km
  • Torre Abbey Sands - 16 min walk - 1.3 km
  • Babbacombe Beach - 5 min drive - 3.7 km

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Below Decks - ‬3 min walk
  • ‪The Clocktower - ‬7 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Burridge's Cafe Tearooms - ‬6 min walk
  • ‪Harvester - ‬4 min walk

About this property

The Imperial Torquay

4-star Victorian hotel in Torquay City Centre
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a health club, and a sauna are also featured at the business-friendly The Imperial Torquay. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English

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Front of property - evening/night

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  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.0 out of 5, Very good, 1,002 reviews
The price is CA $116
CA $139 total
includes taxes & fees
Apr 30 - May 1
The Grand Hotel

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1004 reviews
Rating 8 - Good. 300 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a lovely stay at The Imperial Hotel. The room was spacious and lovely, with sea views and a balcony. We couldn’t have asked for more. The staff were very friendly and obliging. The breakfast was very enjoyable with a huge choice. To top it all, the weather was sunny and mild even though it was mid January! Loved it!
Stayed 2 nights in Jan 2025

4/10 Poor

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad stay

Alrm went off from 2am 3qm and 4am, no hot food served, compensation was a cheap bottle of red, no refund for no sleep or food!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jerseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can not wait to go back. Best break I have any had

Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but

Always a cracking stay. But we did have something stolen from our wallet on a previous stay which we know was from a male room cleaner. We couldn’t be bothered to report it. But beware, dont leave valuables around.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

This is the first visit to the imperial Torquay but will definitely be going back. The hotel is like it has been plucked out of a poirot movie, grand staircases, Chesterfield sofas, big wingback chairs, beautiful, right up my street. Had a double deluxe with a sea view and the room was huge, and spotlessly clean. 2 comfy chairs to take in the sea view, robes and slippers, toiletries and plenty of tea coffee and bottled water. The bar was reasonably priced, did not have the breakfast so can't comment on the food. It's a 5 minute walk to the harbour and 10 to the town, there is a harvester pub next door practically that are open all day and you can book a table. It was quiet when we went due to the time of year but still had a pleasent time. The on site parking is plentiful and £8.50 per night. Thoroughly enjoyed my stay at the imperial Torquay, the hotel was charming, elegant and full of character, just wish I had tried the pool and Spa, will pencil it in for when I go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myra

Had a lovely time in a junior suite. Was clean and well furnished with a lovely sea view. Would definitely stay again.
Stayed 1 night in Dec 2024

6/10 Okay

Sophie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

No sleep

It was a lovely place to stay but sadly room 331 had a fan or something loud going off all night! So for 1 night away for a date night we could not sleep. Due to that i would not stay again which is a big shame. I recorded this and played it to reception on the way out apologies given.
Stayed 1 night in Dec 2024

4/10 Poor

Simon

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was beautiful and staff were polite and helpful. would definitely recommend it
Stayed 2 nights in Dec 2024

6/10 Okay

Fai

Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast, but parking is ridiculously tight at weekends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Quick and efficient check in by friendly staff. Large, clean and comfy room. Great value for money in an excellent location
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were very pleased with are stay will look forward to returning again
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was an exceptional stay for the price. The standard room was more than enough. The location was perfect as close to town but just be aware it is up a hill for any accessibility walking.
Stayed 2 nights in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were excellent very polite helpful and friendly. The room was clean but very noisy we were next to the lift which we could hear and the heating was mak8n
Stayed 2 nights in Dec 2024

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Imperial hotel

Super service and great room with a stunning view of the bay
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delighted with our stay at the Imperial lovely staff and we were upgraded to a suite with a sea view excellent all round
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder place, a bargain for luxury, historic

They were amazing. The staff went out of the way to accommodate my extra needs: adding nights to my booking and providing a ramp for access to the dining room. They even arranged for an in-room refrigerator for my medication. Really attentive and courteous.
Stayed 1 night in Dec 2024

8/10 Good

Stefan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a lot of charm, in a great location near the shops and restaurants in town and located right in the water. The grounds/gardens surrounding the property were well maintained and gave the hotel a wonderful feeling of being close with nature.
Stayed 3 nights in Oct 2024