Crowne Plaza Torreon, an IHG Hotel

4.0 star property
4-star spa hotel perfect for exploring Torreón

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Crowne Plaza Torreon, an IHG Hotel

Bar (on property)
Dining
Indoor pool
Lobby sitting area
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool

Explore the area

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Revolucion Stadium
    ‪3 min drive‬
  • La Laguna Regional Museum
    ‪3 min drive‬
  • Venustiano Carranza Forest Park
    ‪4 min drive‬
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    ‪10 min drive‬

Room options

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Master)

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite (Governor)

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Torreón

Central Torreón getaway .Within 2 miles (3 km) of this Torreón hotel, you'll find Revolucion Stadium and Venustiano Carranza Forest Park. La Laguna Regional Museum and Torreon Urban Forest are also within 3 miles (5 km).

What's nearby

  • Revolucion Stadium - 3 min drive
  • Torreon Urban Forest - 3 min drive
  • Venustiano Carranza Forest Park - 4 min drive
  • Galerías Laguna - 7 min drive
  • Plaza Armas de Torreon - 8 min drive

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 10 min drive

Restaurants

  • ‪Taquería "La Malinche - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Kentucky - ‬4 min walk
  • ‪El Pollo Loco - ‬7 min walk
  • ‪Los Adobes - ‬9 min walk

About this property

Crowne Plaza Torreon, an IHG Hotel

4-star spa hotel perfect for exploring Torreón
Crowne Plaza Torreon, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the business-friendly Crowne Plaza Torreon, an IHG Hotel. A shuttle from the hotel to the airport is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Torreón hotel.

  • 1 building
  • 193 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 2004
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza Torreon, an IHG Hotel offers 193 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards.

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free drop-off airport shuttle from 6:00 AM - 8:00 AM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 235 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 27-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Crowne Plaza Torreon, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1004 reviews" "
Rating 8 - Good. 245 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MUHAMMAD

Stayed 1 night in Sep 2024

10/10 Excellent

Gino

Stayed 1 night in Sep 2024

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 4 nights in Sep 2024

8/10 Good

Yadira

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Torreon, dont lose the beat.
The hotel is great, the only problem was the check in, the person that checked me in was rude.
Stayed 1 night in Sep 2024

6/10 Okay

Celia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old fashioned decor. Elevators are a HEADACHE! The size of hotel requires more elevators. Had to wait 15 min every single time to get an elevator down.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, EAGLE PASS

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación , personal muy atento y dispuesto
Stayed 2 nights in Aug 2024

6/10 Okay

Mariana Paola

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Elevators didnt work properly....not so clean
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Staff & service, property conditions & facilities
It was very comfortable there
Stayed 3 nights in Jul 2024

10/10 Excellent

DEYANIRA

Stayed 1 night in Aug 2024

8/10 Good

Luis, Santa Catarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in general. A ten floor building with a great Mexican breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Sauna not functioning for years
Stayed 4 nights in Jul 2024

8/10 Good

Arturo

Travelled with family, Travelled with family and small children
Liked: Staff & service
There is room for improvement regarding cleanliness.
Stayed 2 nights in Jul 2024

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

MUHAMMAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 3 nights in Jul 2024

6/10 Okay

Frédérick

Travelled with family
Stayed 3 nights in Jul 2024

2/10 Terrible

Antonio

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I requested a Premium room with a king bed and they punt in a supposedly Premium but with 2 queen bed, and the bed sheet were stained, looks like they never washed the sheets, disgusting
Stayed 1 night in Jul 2024

6/10 Okay

Jerry

Travelled with family
Liked: Amenities
It is a nice hotel but Old… the hallways and rooms smells moldy and humid. AC doesn’t really work and every time I took a shower the tub did not drain properly. The only positive thing about this hotel is their restaurant they have an amazing breakfast/lunch buffet. I will not stay here again but I would only come for the food.
Stayed 2 nights in Jun 2024

8/10 Good

Maricela

Stayed 4 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love there staff! They were always heblpful,friendly and on point on every aspect. The property was super clean and safe accessible to restaurant pool and gym till late at night very convenient for night owl like me. This will be my to stay place from now on.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Raul

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Stayed 7 nights in Jun 2024