We stayed at this hotel twice. The first time for 3nights. I forgot my hat in the room. I called when we were at the airport, but maid said they did not find it. I even said where I left it. It is a very nice hat and expensive one. If you forget something in this hotel you will never get it back. The second time we stayed only for overnight, our room had only one towel, toilet paper holder is broken, the room was not completely prepared. We checked in late at night because our flight was delayed. We went to the front desk to request towels and report the broken toilet paper holder, but the guy on duty told us to wait 15minutes because he was finishing something important that is due before midnight. So we waited 15 minutes before midnight just to get our towels and report the broken tissue paper holder. A couple of good things in this place is the service shuttle to from the airport. It is free and reliable. Second, the breakfast was good. If you are staying overnight only then this place is okay.