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Hyatt Place London City East

4.0 star property
4-star eco-certified hotel near Brick Lane

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place London City East

Rooftop terrace
Exterior
Premium Room, 1 King Bed, Terrace
Cocktail bar
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Brick Lane
    2 min walk
  • Zoom East Kitchen & Bar
    1 min walk
  • Aldgate East Station
    4 min walk
  • London (LHR-Heathrow)
    60 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Hotel Saint

Free WiFi
Air conditioning
Gym
Laundry
4.6 out of 5, Wonderful, (1076)
The price is CA $211
per night
CA $253 total
includes taxes & fees
10 Jan - 11 Jan
Hotel Saint

About the area

London

Shoreditch stay.Within a 10-minute walk of this Shoreditch hotel, you'll find Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 2 min walk
  • Tower of London - 15 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 6 min drive
  • The Shard - 6 min drive

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee Company - ‬3 min walk
  • Zoom East Kitchen & Bar
  • ‪Efes - ‬2 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Dulce Cafe - ‬3 min walk

About this property

Hyatt Place London City East

4-star eco-certified hotel near Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1640 ft (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: GBP 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • Tile flooring in room

Room amenities

Entertainment

  • 55-cm Smart TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 797 reviews" "
Rating 8 - Good. 232 out of 797 reviews" "
Rating 6 - Okay. 67 out of 797 reviews" "
Rating 4 - Poor. 16 out of 797 reviews" "
Rating 2 - Terrible. 15 out of 797 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Maid service came daily and they were excellent. Front desk allowed us an early check which was really appreciated after the red eye flight. We booked a room to accommodate 3 and were given a handicap room with a low sink and wide open shower. The shower took a little getting use to with water splashing all over the bathroom floor. Extra towels were needed to place around the shower area to keep water from traveling. The pull out couch worked for the 3rd person but could not be folded for some reason. We booked the room assuming it was a regular room. The basement restaurant was okay if you didn't want to leave the hotel, but there were other choices on the street that had bigger menus. The breakfast buffet was offered to us free of charge to just try it, (very nice of the host to offer), it was very convenient if you didn't have time to venture out for breakfast. The roof top bar offered a fantastic view and was a sweet way to end the night with flat bread pizza and drinks. The entrance to the hotel always had a staff member monitoring who's coming in and out and were very courteous and helpful if you chose to use the automated check out system. We typically stay at the large chain hotels (Marriott, Sheraton, Hilton....), and were not disappointed with this Hyatt. FYI Bicycles are very common here, you have to watch out for these folks speeding by. We saw a few crashes involving bikes. The location was great to grab the underground.
Stayed 9 nights in Sep 2024

10/10 Excellent

Phil

Stayed 1 night in Aug 2024

8/10 Good

pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart, comfortable hotel at modest price
Well located, not smartest part of town, but fairly central and close to tube, and some decent cafes etc nearby. Room was smart and comfortable, in a modern hotel. Smart rooftop bar too. We didnt try the restaurant. Overall very happy at a decent price
Stayed 2 nights in Sep 2024

10/10 Excellent

Tsolmon

Stayed 3 nights in Sep 2024

10/10 Excellent

Kaleena

Stayed 9 nights in Aug 2024

2/10 Terrible

Antonella

Travelled with partner
The neighborhood was terrible & unsafe
Stayed 4 nights in Aug 2024

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was extremely extremely clean, and the room was well appointed. The staff were pleasant and helpful. However, the area near the hotel was less than desirable. There are some good restaurants nearby and a Tube station. However, the park across the street was filled with people sleeping on the grounds and the streets were dirty. Before arriving, I called the hotel to find out about parking. I was told that the closest parking deck I had a person with machete running around, and to opt for the Minories Car Park instead because it was safer & had security.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Wellesley

Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean and nice hotel in. Enter with easy link. Breakfast was very good. Gym small and nice to have
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Wonderful
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Owen

Stayed 1 night in Aug 2024

8/10 Good

Bob

Liked: Amenities
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Super friendly and helpful staff. Top-floor terrace was nice. Comfortable bed blackout curtains good soundproofing = good nights sleep. Unimpressive shower. Basic shower head, low water pressure. Good options for breakfast but poor consideration of vegetarians in the hot food section. The veggie sausages were next to the meat ones, and people can easily use the same utensils for both. Same with the cheese, placed next to the ham and people can mix up the utensils. This put me off, so I didn’t eat any hot food. No shaver socket in the bathroom, so I had to buy a plug adapter for my electric toothbrush. Cleanliness was okay but not great: a bit of dust on the lampshades and top shelf of the cupboard, small stain on outside of toilet bowl, stains on the bathroom wall. Lively area, lots of food options and easy transport options.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Nice rooms but awful sleep
Hotel entrance is not very welcoming. Loud music and a bad smell coming from the public toilet near reception. The twin rooms its self was large and very clean. Didn’t sleep very well. If you like a dark room then this isn’t for you. Hotel hallway lights always on and a large gap under the door, so that shines through all night. Bathroom has a small green light on 24/7 so that shines through into the room as well. Also a flashing smoke detector in the room. We were on the first floor so you could still hear the underground trains passing every 10-15 minutes. Air con had a nice constant flow and was quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

SIYAO

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very friendly welcome at reception and this standard was maintained throughout my stay. The room was spacious and clean, and if like me you like a cooked English Breakfast to start the day , then you won’t be disappointed. The surrounding area at first glance seems a little intimidating and dirty compared to other areas in London, but once you walk around and mix with the local community you soon feel safe and welcome. Overall it was exceptionally good value for London and the staff and the locals made the stay for me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While quiet at night it did not feel safe to be walking after dark. Walking from train station after event at Wembley was uncomfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel to stay and look around London
Stayed 7 nights in Aug 2024