See all properties

Best Western Cades Cove Inn

2.5 star property
Hotel near Great Smoky Mountains National Park in Townsend

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Cades Cove Inn

Reception
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Fitness facility

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Shadows of the Past Hiking/Biking Trail
    2 min walk
  • Townsend Visitor Center
    3 min walk
  • Dark Island Swinging Bridge
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    32 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Tremont Lodge & Resort
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (281)
The price is CA $212
per night
CA $244 total
includes taxes & fees
30 Nov - 1 Dec
Tremont Lodge & Resort

About the area

Townsend

In Townsend .Your stay at this hotel will put you steps from Shadows of the Past Hiking/Biking Trail and a 5-minute walk from Townsend Visitor Center. Dark Island Swinging Bridge and The Little River Railroad and Lumber Company Museum are also within half a mile (1 km).

What's nearby

  • Townsend Visitor Center - 3 min walk
  • Dark Island Swinging Bridge - 7 min walk
  • The Little River Railroad and Lumber Company Museum - 7 min walk
  • Great Smoky Mountains Heritage Center - 2 min drive
  • Cades Cove - 23 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Apple Valley Cafe - ‬4 min drive
  • ‪Riverstone Family Restaurant - ‬3 min drive
  • ‪Burger Master Drive In - ‬3 min drive

About this property

Best Western Cades Cove Inn

Hotel near Great Smoky Mountains National Park in Townsend
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center and a vending machine are also featured at the business-friendly Best Western Cades Cove Inn. Free self parking is available.

This Townsend hotel is smoke free.

  • 54 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site
Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Townsend hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 133 out of 1002 reviews" "
Rating 4 - Poor. 70 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Check in associate was great.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
couldn't get them to take my best western rewards
Stayed 2 nights in Oct 2024

10/10 Excellent

Logan

Stayed 1 night in Sep 2024

10/10 Excellent

Dova

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at BW Cades Cove. Andre welcomed us warmly and with a delightful sense of humor, answering all of my questions. His colleague, later on (after 9 pm) offered to come to our room to investigate why we weren’t getting most of the cable channels listed. The room was clean, spacious, with a little table and chairs in the corner. Bed was comfortable and our dog enjoyed the room and the large field just in the other side of the parking lot. We were able to park next to our room. I took a call on the rocking chair outside my room and moved into the lobby at 9 pm when it got too buggy. Staff asked if I needed any assistance. We slept through breakfast, but, I was able to get some tea and a granola bar to go. So near the park! Great place! Great staff! Will return someday! Thanks!
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a enjoyable experience. The staff was very friendly and the rooms were clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cades cove find
Clean rooms, friendly, and accommodating staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul, Winfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return customer. Very pleased.
Stayed 2 nights in Aug 2024

4/10 Poor

Shane

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in room
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, well run hotel.
Stayed 4 nights in Jul 2024

4/10 Poor

Dave

Liked: Cleanliness
Disliked: Property conditions & facilities
Handyman needed
We checked in and were given a handicapped room...no idea why. The bed was extremely high so luckily we are about average in height. There were some maintenance issues that were beyond annoying. The A/C until rattled and made obnoxious noises. The tub faucet would not shut off and literally ran a steady stream the entire time. The sink had a broken stopper and was just left in the sink. As for the shower, there was only a handheld sprayer with very low water pressure. Remember I mentioned we are both average in height, the sprayer was positioned in the corner of the shower and hit us about eye level. The bed wasnt terrible. The breakfast was decent.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly, Camp Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to the things we wanted to do.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ricky

Liked: Amenities
Very quiet .close to cades cove .Customer service was good .
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very nice and clean. very large and amenities were nice.close to cades cove and piegon forge.
Stayed 1 night in Jul 2024

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet…friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The staff and the room was great. I was greeted like I was family from the moment I checked my family into the Inn. The customer service of the staff was impeccable, yhe rooms were very nice and super clean. It was a quiet and peaceful stay. The breakfast the next day was at least a 2 star. Our overall experience was a 5+ star
Stayed 1 night in Jul 2024

10/10 Excellent

Deena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant that checked us in was very friendly, professional, and efficient. The room was very clean and had a pleasant clean smell. The beds were comfortable. The area was quiet and we enjoyed listening to the crickets and frogs in the evening.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Convenient location. Friendly staff. They do have free breakfast (we did not partake) Room smelled very strong of air freshener (to mask old smell of room). Bed was so-so
Stayed 1 night in Jul 2024

8/10 Good

TRACI

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! It was very quiet, clean and comfortable. Most of the staff were amazing, very nice and friendly. There was one woman that was very rude, I had 2 encounters with her on 2 different days and both times she was extremely rude. The only negative was that the pool was out of order.
Stayed 3 nights in Jul 2024