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Grand Mercure Apartments Magnetic Island

4.0 star property
4-star luxury aparthotel with 4 outdoor pools

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Photo gallery for Grand Mercure Apartments Magnetic Island

Exterior
Exterior
4 outdoor pools, pool umbrellas, sun loungers
3 Bedroom 2 Bathroom Ocean Front Apartment | View from room
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Dryer
  • Free WiFi
  • Washer

Explore the area

Map
146 Sooning Street, Nelly Bay, QLD, 4819
  • Magnetic Island National Park
    ‪6 min walk‬
  • Magnetic Island Golf Course
    ‪5 min drive‬
  • Horseshoe Bay Beach
    ‪12 min drive‬
  • Townsville, QLD (TSV)
    ‪64 min drive‬

Room options

View all photos for 1 Bedroom Resort View Apartment

1 Bedroom Resort View Apartment | View from room

1 Bedroom Resort View Apartment

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Ocean Front Apartment

Premium bedding, pillowtop beds, individually decorated

2 Bedroom 2 Bathroom Ocean Front Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom 2 Bathroom Resort View Apartment

Full-size fridge, microwave, oven, stovetop

2 Bedroom 2 Bathroom Resort View Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment

  • 150 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 1 Bedroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

1 Bedroom Ocean View Apartment

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom 2 Bathroom Ocean Front Apartment

3 Bedroom 2 Bathroom Ocean Front Apartment | View from room

3 Bedroom 2 Bathroom Ocean Front Apartment

  • 150 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 2 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

2 Bedroom 2 Bathroom Ocean View Apartment

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the area

Nelly Bay

Seaside stay .You'll be within half a mile (1 km) of Magnetic Island National Park and 2 miles (3 km) of Massage on Magnetic with a stay here. Nelly Bay Beach and Nelly Bay Habitat Reserve are also within 2 miles (3 km).
View more Aparthotels in Nelly BayOpens in a new window

What's nearby

  • Magnetic Island National Park - 6 min walk - 0.6 km
  • Nelly Bay Beach - 17 min walk - 1.5 km
  • Magnetic Island Golf Course - 5 min drive - 4.2 km
  • Horseshoe Bay Beach - 12 min drive - 6.4 km
  • Magnetic Island Ferry Terminal - 34 min drive - 14.8 km

Getting around

  • Townsville Station - 52 min drive
  • Townsville, QLD (TSV) - 64 min drive

Restaurants

  • ‪Scallywags Cafe - ‬8 min walk
  • ‪Adele's Cafe - ‬8 min drive
  • ‪Rock Wallabies - ‬3 min drive
  • ‪SOS - Stuffed on Seafood - ‬4 min walk
  • ‪Boardwalk Restaurant and Bar - ‬6 min walk

About this property

Grand Mercure Apartments Magnetic Island

4-star luxury aparthotel with 4 outdoor pools
As a guest of Grand Mercure Apartments Magnetic Island, you'll find 4 outdoor swimming pools, a hot tub, and a fitness center. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Grand Mercure Apartments Magnetic Island. Self parking is free.

This 4-star Nelly Bay aparthotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 5 buildings
  • Meeting rooms
  • Built in 2008
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • 1 conference room
Grand Mercure Apartments Magnetic Island offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided weekly.

Languages

English

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Property amenities

Pool/Spa

  • 4 outdoor pools
  • Fenced pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Car rental
  • Car not required
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night
  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Champagne service
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 50-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Furnished balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the bay
  • Near the boardwalk/promenade
  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 124 units
  • 5 buildings
  • 5 floors
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Double-glazed windows
  • Garden
  • Gated community
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Grand Mercure Apartments Magnetic Island Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 300 reviews
Rating 8 - Good. 92 out of 300 reviews
Rating 6 - Okay. 42 out of 300 reviews
Rating 4 - Poor. 18 out of 300 reviews
Rating 2 - Terrible. 3 out of 300 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was good
Stayed 3 nights in May 2025

4/10 Poor

Amy

Travelled with partner
Disliked: Cleanliness
If you get the room we did, the photos look nothing like it. The furniture was old and stained, the room wasn’t as clean as you would expect an Accor property to be and there is no way to have a shower without being seen from the kitchen/living area. We booked a 1 bedroom not a studio.
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view Plenty of pools Lovely staff Slow internet
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, room comfort
Great place
Stayed 3 nights in Feb 2025

4/10 Poor

Elaine

Travelled with group

NOT 4 STAR STANDARD for amount og money paid

Many issues with room..incl fans not working, sliding doors not sliding, just one aircon remote, scuff marks/ damage to walls.
Stayed 2 nights in Feb 2025

6/10 Okay

Mandy

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Good location, stunning view but the property cleanliness was below average and the aircon wasn’t working.
Stayed 3 nights in Feb 2025

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
well equipped apartments and amenities throughout the complex. plenty of space in shared areas i.e. BBQ and pool areas. amazing views from all pool decks!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, modern and spacious. Behind gated entrance which made it safe. The receptionist Polly has a welcoming smile, and was super helpful in checking in with a map and places to see. On our check out day we had a storm and our journey back wasn’t until later, Polly was super helpful and accommodating making sure we had our room for longer to keep us out the storm. We really appreciated this. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Aline

Travelled with group
Liked: Cleanliness, room comfort

Amazing accommodation with great views

The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jemima

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, room comfort

Beautiful location and great service

We had an amazing time at a beautiful location. Our initial room had some problems - microwave didnt work, air con was noisy, no coffee machine as promised - so without fuss we were upgraded to a larger apartment for the remaining days
Stayed 4 nights in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.
Stayed 4 nights in Nov 2024

8/10 Good

Vim

Liked: Cleanliness, property conditions & facilities
Stunning location overlooking the Coral Sea !
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful outlook from our balcony. Richelle was very helpful & shared lots of useful info.
Stayed 3 nights in Nov 2024

8/10 Good

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room needs some maintenance but we still had a wonderful time & didn’t want to leave.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sean Paul

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Over all Amazing!

The manager of the hotel is amazing and catered for all our holiday needs. Unfortunately the unit is privately owned and is in desperate need of new beds and a freshen up. The resort is just beautiful and location the best we have been.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Every thing was perfect
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Good size room. Friendly & helpful staff. Limited cooking & dining utensils. Wi-Fi difficult to navigate. Was not Ocean view as advertised. Was double charged on the CC commission,
Stayed 4 nights in Oct 2024

6/10 Okay

Kenneth

Disliked: Cleanliness
Blinds filthy,toilet container old rusty,no toaster
Stayed 1 night in Oct 2024

10/10 Excellent

Norberto

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ross, Oakleigh East

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great and the staff were friendly and provided excellent communication. The property was within a 2 minute walk from the ferry terminal. Our room had a good size balcony for pm drinks and we could watch the ferries come and go. The property has 4 pools, but for us the best was in block 1 the same as our room. This pool had more sunshine than the others which could be shaded much of the day or windy. The roof top in block 1 was mostly sunny.
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, room comfort

Great view

Stayed 3 nights in Oct 2024