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Hotel Allen

3.0 star property
3-star motel near Magnetic Island Ferry Terminal

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Allen

View from property
Outdoor pool
View from property
Bed sheets
Check-in/check-out kiosk

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Eyre Street, North Ward, QLD, 4810
  • The Strand Beach
    3 min walk
  • Queens Gardens
    3 min walk
  • Strand Park
    7 min walk
  • Townsville, QLD (TSV)
    11 min drive

Room options

View all photos for Quadruple Room

Bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Quadruple Room

Bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Bed sheets

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room

Bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Bed sheets

Studio Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Bed sheets

Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Studio Suite

Bed sheets

Family Studio Suite

  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Single Room

Bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Madison Plaza Townsville
Free WiFi
Air conditioning
Laundry
Extra beds/cribs
3.6 out of 5, Good, (1005)
The price is CA $102
per night
CA $112 total
includes taxes & fees
13 Oct - 14 Oct
Madison Plaza Townsville

About the area

Townsville

Seaside stay .At this North Ward motel, you'll be within a 5-minute walk of The Strand Beach and Queens Gardens. Strand Park and Strand Waterpark are also within half a mile (1 km).
View more Motels in TownsvilleOpens in a new window

What's nearby

  • The Strand Beach - 3 min walk
  • Strand Park - 7 min walk
  • Castle Hill - 10 min walk
  • Magnetic Island Ferry Terminal - 19 min walk
  • Queensland Country Bank Stadium - 4 min drive

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Seaview Hotel - ‬3 min walk
  • ‪Watermark Townsville - ‬7 min walk
  • ‪Gyo Japanese Tapas Bar Restaurant - ‬1 min walk
  • ‪Rock Paper Scissors the Strand - ‬14 min walk

About this property

Hotel Allen

3-star motel near Magnetic Island Ferry Terminal
As a guest of Hotel Allen, you'll find an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. You can enjoy a drink at the bar/lounge. The front desk is open around the clock. Self parking is free.

This 3-star Townsville motel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
Hotel Allen offers 51 accommodations with air conditioning. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 bar

Things to do

  • Billiards/pool table
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Arrivals after midnight cannot be accommodated at this property.

Renovations and closures

This property is closed from September 7 2024 to February 14 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per night.
  • Cribs (infant beds) are available for AUD 15 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Hotel Allen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 732 reviews" "
Rating 8 - Good. 285 out of 732 reviews" "
Rating 6 - Okay. 142 out of 732 reviews" "
Rating 4 - Poor. 54 out of 732 reviews" "
Rating 2 - Terrible. 47 out of 732 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Coralie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the location. Shops across the road plenty of restaurants very close by and very short walk to the Strand. The staff were wonderful very helpful. The pool area was very nice. The food in the restaurant was amazing and meals were very big. The bad was the rooms they were awful. Paint peeling from the walls and ceilings. No towel racks, shower in a dreadful condition as was the handbasin, nowhere to put anything. The beds were quite old and not very comfortable.The jug in the room smelt of mould so we didn't use it.The whole room needed to be gutted and redone. Would we stay here again.NO. we checked out a day early and I was very surprised that they very kindly refunded our last night. So much to like at this place but the rooms leave so much to be desired.
Stayed 6 nights in Jun 2024

4/10 Poor

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Proximity to the beach was awesome. The room we had was dirty.
Stayed 1 night in Jun 2024

8/10 Good

ross

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price
Stayed 1 night in Jun 2024

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
The shower curtain was dirty, the bed was comfortable. Close to the beach at a budget price. Good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Huszthy

Stayed 1 night in May 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Exactly what I was after, a place for the night. Tidy but a bit old.
Stayed 1 night in May 2024

6/10 Okay

Zane

Stayed 3 nights in May 2024

10/10 Excellent

Makka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Apr 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service
Excellent staff,

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet location and close to The Strand.
Stayed 3 nights in May 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Old but tidy. Clean sheets and towels, great food, convenience plus, walk to supermarket and coffee shops. Two negatives: Had to walk out front door and around the corner to the car park lugging baggage when leaving in the morning, and no cutlery or plates to have cereal in the morning. Overall, I’d go there again.
Stayed 2 nights in May 2024

8/10 Good

Enzo

Stayed 1 night in May 2024

8/10 Good

ian

Liked: Staff & service
Disliked: Cleanliness
price of stay it is dated cool helpfull staff
Stayed 4 nights in Apr 2024

8/10 Good

Pamela

Liked: Cleanliness
Handy for me
Stayed 1 night in Apr 2024

10/10 Excellent

Liangliang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Family room was basic but spacious, location is great. Cheap option to stay in Townsville city centre
Stayed 3 nights in Apr 2024

8/10 Good

ROBYN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I love Hotel Allen but feel it is desperately in need of money being spent on it ie new paint, refurbishment etc. When it rained the window leaked on to the single bed in my room so I'm happy there was nobody sleeping in that bed. But otherwise it was quiet, clean, excellent location, enjoyed swimming in the pool. If I had the money I'd buy it myself, sitting on a gold mine in the location etc
Stayed 5 nights in Mar 2024

8/10 Good

Carl

Stayed 1 night in Apr 2024

6/10 Okay

Mark, Cumbalum

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place needs some money spent on it, as it looks very tired.
Stayed 1 night in Mar 2024

4/10 Poor

kerry-anne

Stayed 1 night in Mar 2024

10/10 Excellent

Teneille

Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior nice and clean, exterior shabby
Stayed 1 night in Mar 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Unable to lock window on arrival but it was fixed later in the day after we advised. While clean it could do with some paint and freshening up. Dinner meal was nice but they forgot to put in a few listed ingredients. We felt comfortable enough staying here for the price we paid.
Stayed 3 nights in Feb 2024