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Oaks Townsville Metropole Hotel

4.5 star property
4.5-star luxury aparthotel near Maritime Museum of Townsville

Choose dates to view prices

Photo gallery for Oaks Townsville Metropole Hotel

Meeting facility
Outdoor pool
Exterior
Ballroom
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
81 Palmer Street, South Townsville, QLD, 4810
  • Perc Tucker Regional Gallery
    ‪12 min walk‬
  • Museum of Tropical Queensland
    ‪17 min walk‬
  • Cultural Centre Townsville
    ‪18 min walk‬
  • Townsville, QLD (TSV)
    ‪21 min drive‬

Room options

View all photos for Mt Stuart Studio (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Mt Stuart Studio (No Housekeeping)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mt Stuart Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Mt Stuart Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual (No Housekeeping)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Holiday Special, City Scape Studio (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Holiday Special, City Scape Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio (No Housekeeping Service)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for City Studio (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Oaks Townsville Gateway Suites

  • Pool
  • Parking included
  • Air conditioning
  • Laundry
4.3 out of 5, Excellent, (1171)
The price is CA $179
per night
CA $179 total
includes taxes & fees
2 Mar - 3 Mar
Oaks Townsville Gateway Suites

About the area

Townsville

South Townsville stay.Within a 15-minute walk of this South Townsville aparthotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 2 miles (3 km).
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Museum of Tropical Queensland - 17 min walk
  • Townsville 400 Racetrack Start / Finish line - 3 min drive
  • Castle Hill - 3 min drive
  • Magnetic Island Ferry Terminal - 3 min drive
  • Queensland Country Bank Stadium - 4 min drive

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Molly Malones Irish Pub - ‬17 min walk
  • ‪Zambrero Townsville - ‬13 min walk
  • ‪Grill'd - ‬8 min walk

About this property

Oaks Townsville Metropole Hotel

4.5-star luxury aparthotel near Maritime Museum of Townsville
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness center. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Metropole Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cribs (infant beds): AUD 20.0 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 1 restaurant

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable service
  • Arcade/game room
  • DVD player

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Things to do

  • Fitness center
  • Boat tours nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Golf nearby
  • Sailing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 rooms
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Metropole Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 781 out of 1490 reviews
Rating 8 - Good. 507 out of 1490 reviews
Rating 6 - Okay. 125 out of 1490 reviews
Rating 4 - Poor. 51 out of 1490 reviews
Rating 2 - Terrible. 26 out of 1490 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matt

Business traveller
Liked: Cleanliness, amenities
Restaurant downstairs was great. Property was boring
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Return stay.
Very clean and comfortable room with all amenities.
Stayed 3 nights in Oct 2024

6/10 Okay

Tanya

Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, room comfort
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, room comfort
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
smelly room, dirty bathroom ,torn ripped carpet
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort
Nice
Great place the new pub out front makes it even more convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
11th floor views amazing. Free upgrade is much appreciated. Great amenities in the room. Light switch for ensuite in weird place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyeon

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
Staff in reception was very helpful
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The view was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Stayed 11 nights in Jul 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise
Stayed 1 night in Jul 2024

10/10 Excellent

Kathi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Feeling welcomed and safe
Stayed 6 nights in Jul 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, room comfort
Townsville stopover
Close to restaurants, hotels and country bank stadium. Friendly efficient staff, highly recommend this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024