The Ville Resort - Casino

4.5 star property
4.5-star luxury hotel near Magnetic Island Ferry Terminal, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ville Resort - Casino

View from property
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
View from room
Exterior
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Parking available

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    4 min walk
  • Magnetic Island Ferry Terminal
    6 min walk
  • Museum of Tropical Queensland
    13 min walk
  • Townsville, QLD (TSV)
    23 min drive

Room options

Deluxe King Ocean

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Resort King Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Marina

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Ocean Room

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort King Marina View

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Executive Twin Marina View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Ocean View

  • 32.0 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Resort Twin Marina View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Resort Twin Ocean View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive King Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Marina

  • 32 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Resort King Suite

  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Resort Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

Executive King Marina View

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Townsville

Seaside stay .Within a 15-minute walk of the hotel, you'll find Magnetic Island Ferry Terminal and Museum of Tropical Queensland. Maritime Museum of Townsville and Queens Gardens are also within 2 miles (3 km).

What's nearby

  • Townsville Entertainment & Convention Centre - 4 min walk
  • Magnetic Island Ferry Terminal - 6 min walk
  • Museum of Tropical Queensland - 13 min walk
  • Castle Hill - 4 min drive
  • Queensland Country Bank Stadium - 5 min drive

Getting around

  • Townsville Station - 11 min drive
  • Townsville, QLD (TSV) - 23 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min drive
  • ‪Wild Rice Laos & Thai Cuisine - ‬17 min walk
  • ‪IMC Steak House - ‬3 min drive
  • ‪Molly Malones Irish Pub - ‬12 min walk
  • ‪Zambrero Townsville - ‬16 min walk

About this property

The Ville Resort - Casino

4.5-star luxury hotel near Magnetic Island Ferry Terminal, connected to the convention center
The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A casino, spa services, and a terrace are also featured at the luxury The Ville Resort - Casino. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

  • 1 building
  • 194 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1986
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 28.95-36.95 for adults and AUD 0-14.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1002 reviews" "
Rating 8 - Good. 313 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Cleanliness
Shame about the lack of transport
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberley

Stayed 1 night in Sep 2024

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient.
Stayed 2 nights in Sep 2024

2/10 Terrible

Brendan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Twice i have stayed at the resort paying good money to be there and twice i have been refused entry as a guest. Im not impressed with the service and feel ripped off. The staff were surprised when i told them i was a guest staying at the resort each time and still were not budging on letting me enjoy my stay in the casino. I dont know we hat else to say aopart from im rather dissapointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, with a few dinings options to choose from on site. Easy parking and great valet service. Only thing I could fault was the bed was a bit hard even with a mattress topper but other than that had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sonja

Stayed 1 night in Sep 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Stayed 3 nights in Sep 2024

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, pool and swim up bar was lovely. Views from the room were spectacular:
Stayed 2 nights in Sep 2024

10/10 Excellent

Majelle

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, They were great with check in, departure and parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Alster

Travelled with family and small children
Liked: Amenities
Very good service!
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Kyle

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast easy services
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the swim up bar and cocktails.
Stayed 1 night in Aug 2024

10/10 Excellent

Shaquille

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christisn

Stayed 1 night in Aug 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Requested sheets and blanket, no doona when booking. Confirmed same on day of arrival. When we checked in at 11pm after a long day of travel and wanted to go to bed, got in and it was a doona. Minibar was full of drinks with caps but no bottle opener. Noisy air conditioner so had to sleep without it
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Townsville
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley, Campbell

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really did feel like you were staying at a resort
Stayed 1 night in Aug 2024