Onishiya Suishoen

3.0 star property
3-star ryokan in Kinosaki Onsen

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December 2024
January 2025

Photo gallery for Onishiya Suishoen

Front of property - evening/night
Spa
Exterior
Spa
Interior

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Kinosaki-cho Momoshima 1256, Toyooka, Hyogo, 669-6102
  • Satono-yu Onsen
    10 min walk
  • Kinosaki Mugiwarazaikudenshokan
    14 min walk
  • Kinosaki Onsen Ropeway
    2 min drive
  • Toyooka (TJH-Kounotori - Tajima)
    28 min drive

Room options

Traditional Room

  • Sleeps 4
  • 4 Twin Futons

Similar properties

About the area

Toyooka

Kinosaki Onsen stay.Within a 15-minute walk of this Kinosaki Onsen ryokan, you'll find Jizo-yu Onsen and Satono-yu Onsen. Kinosaki Mugiwarazaikudenshokan and Kinosaki Onsen Ropeway are also within 2 miles (3 km).

What's nearby

  • Kinosaki Mugiwarazaikudenshokan - 14 min walk - 1.2 km
  • Hachigoro's Tojima Wetland - 2 min drive - 2.1 km
  • Kinosaki Onsen Ropeway - 2 min drive - 1.6 km
  • Kinosaki Marine World - 6 min drive - 3.4 km
  • Takeno Beach - 17 min drive - 9.4 km

Getting around

  • Kinosakionsen Station - 11 min walk

Restaurants

  • ‪おけしょう鮮魚の海中苑 - ‬10 min walk
  • ‪おけしょう鮮魚の海中宛駅前店 - ‬11 min walk
  • ‪チャイナ - ‬9 min walk
  • ‪茶屋DELICA - ‬9 min walk
  • ‪すけ六 - ‬10 min walk

About this property

Onishiya Suishoen

3-star ryokan in Kinosaki Onsen
Onishiya Suishoen offers its guests hot springs. Public spaces have free WiFi. A train station pick-up service and a train station drop-off service are free. Onishiya Suishoen also features a garden, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Toyooka ryokan.

  • 34 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Water dispenser
Onishiya Suishoen offers 34 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers.

This Toyooka ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to midnight. There are hot springs on site.

Languages

English, Japanese, Vietnamese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip train station shuttle

Things to do

  • Bicycle rentals
  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Dinners are available by reservation only and cannot be requested for same-day service.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property serves meals in the dining room. In-room dining is not available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Onishiya Suishoen.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Onishiya Suishoen Inn Toyooka
Onishiya Suishoen Inn
Onishiya Suishoen Toyooka
Onishiya Suishoen
Onishiya Suishoen Japan/Toyooka, Hyogo
Onishiya Suishoen Ryokan
Onishiya Suishoen Toyooka
Onishiya Suishoen Ryokan Toyooka

Onishiya Suishoen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 144 reviews" "
Rating 8 - Good. 22 out of 144 reviews" "
Rating 6 - Okay. 4 out of 144 reviews" "
Rating 4 - Poor. 2 out of 144 reviews" "
Rating 2 - Terrible. 0 out of 144 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Atsushi, Woodbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what we expected for the onsen report hotel. Clean and nice, Great service, Shuttle bus to get to the Kinosaki onsen street. I can say it’s perfect to enjoy the traditional onsen place.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The town was very cute and clean. All staff and people in the town were very welcoming and friendly. The womens bath wasn’t busy and we had it to ourselves! Meals were excellent, we were all very full afterwards. PS, sorry for underwear man!
Stayed 1 night in Jul 2024

10/10 Excellent

Hania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the staff is amazing. So helpful, clean, accommodating, and polite. I can definitely see why it was sold out for most nights. Rooms are very clean w/ private full bath. The location is very convenient. When looking at the map it may seem like it’s off to the side, but literally everything is within a 10 minute walk even the beach is close. It’s safe and family oriented. The hotel is nicely updated including a nice large Koi pond in the center and the public baths are nice. Lastly, reserve the breakfast it’s an experience and you actually feel full after eating.. I extended from one night to two.. Definitely recommend. Enjoy
Stayed 1 night in Jul 2024

4/10 Poor

Wai Chin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended as not worth the price and racism
Pickup service at train station. Early check in and service is excellent. However the breakfast set is mostly pickled vegetables which is not worth the price. When I asked for coffee while in the dining room, I was asked to go to the coffee machine. After breakfast, I went to pick up a coffee at lobby. However I saw the same service staff was at the coffee machine to take coffee. Is this because I can drink tea, I have to go to take coffee myself and coffee is only served to westerners by service staff ???
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and caring. They were quick to help us when issues arise.
Stayed 1 night in Jul 2024

10/10 Excellent

Vijit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and services. Shuttle to downtown is available on call.
Stayed 1 night in Jun 2024

10/10 Excellent

Wynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an excellent time! The food, the staff , and location were wonderful! ! I highly recommend this place!
Stayed 3 nights in Jun 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very friendly. The Kaiseki meal is amazing.
Stayed 1 night in May 2024

10/10 Excellent

Cindy, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a wonderful experience at this Ryokan. Kaiseki dinner and breakfast was amazing! Staff was excellent!
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Onsen, wish we had time to stay longer!
Stayed 1 night in Apr 2024

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay provided us with a very authentic traditional experience, from the bedding to the food. The staff were very kind to alter our evening and morning meal to accommodate a no fish diet. At this time the contact with the staff is rushed due a need to keep staff safe from respiratory infections. They were all very kind and the shuttle is much appreciated.
Stayed 1 night in May 2024

10/10 Excellent

gretchen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Ryokan in Kinosaki. We opted for the "Kaiseki" food option which was part of the room rate. What we got for 4 meals (2 dinners/2 breakfasts) was unbelievable!!! Delicious and fresh. Onsen was great, hardly anyone in it during our stay. Staff was very attentive and ofcourse polite. Top notcn
Stayed 2 nights in Apr 2024

10/10 Excellent

Jae, Mount Colah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well managed and the staff are very friendly. If I visit Kinosaki again, I would really like to stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Brynelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this stay in Kinosaki. I was an American female solo traveler and felt very safe and the staff was always so willing to be accommodating and helpful. I had an early flight on my way out and they started the transfer service early for me. Make sure give them a call ahead of time and they’re happy to pick you up from the station so you don’t have to walk with bags through a small construction area. I would love to come back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ming Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff namely Joe is very kind & helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

SIEW CHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were smiles all the time. Food was great - both dinner and breakfast. Onsen was fine as it was not as crowded and noisy as in the other free Onsen places. Shuttle bus was ready to drive us to and from the town centre (at specific period in a day). Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Jansine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I knew you had free access to all the other onsens in the area, I would’ve gotten to the hotel earlier. Dinner and breakfast was AMAZING and the Onsen was everything I needed!
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is delicious and they give you a lot. We are hard to finish our dinner.
Stayed 1 night in Mar 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service,good foods
Stayed 1 night in Mar 2024

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was away from most of the other area but that is one of the things I liked about it. It was very quiet and peaceful. Most of the time I had the outdoor bath to myself which was relaxing. The staff were very friendly and always willing to help. One male employee helped me open a creamer for my coffee as I had just gotten my nails done and tried not to ruin them. It was a 8 to 10 min walk to restaurants or they have a shuttle and can make reservations for you. I will be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jayvee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay while visiting a charming onsen town. Hospitality of the staff is superb, and shuttle service provides easy access to the public baths in town. My room was very clean and comfortable but I did not like the pillow I had with my futon. Dining experience was also terrific. I had a snow crab dinner and it was very excellent. Overall, I loved staying here so much that I would want to visit Kinosakionsen again in the future primarily to stay in Suishoen again.
Stayed 1 night in Feb 2024