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Tru By Hilton Traverse City

2.5 star property
Hotel near Lake Michigan in Traverse City

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Tru By Hilton Traverse City

Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Room, 1 King Bed, Accessible, Bathtub | Bathroom

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3572 N US31 S, Traverse City, MI, 49684
  • Great Wolf Lodge Water Park
    3 min walk
  • Grand Traverse Mall
    3 min drive
  • Village at Grand Traverse Commons
    4 min drive
  • Traverse City, MI (TVC-Cherry Capital)
    12 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Traverse City

In Traverse City .You'll be within half a mile (1 km) of Great Wolf Lodge Water Park and 2 miles (3 km) of Grand Traverse Mall with a stay here. Hippie Tree and Left Foot Charley are also within 2 miles (3 km).

What's nearby

  • Great Wolf Lodge Water Park - 3 min walk
  • Grand Traverse Mall - 3 min drive
  • Village at Grand Traverse Commons - 4 min drive
  • Front Street - 5 min drive
  • Traverse City Visitor Center - 5 min drive

Getting around

  • Cherry Capital Airport (TVC) - 12 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Tru By Hilton Traverse City

Hotel near Lake Michigan in Traverse City
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Traverse City. Free self parking is available.

This Traverse City hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Built in 2022
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Traverse City offers 90 air-conditioned accommodations with hair dryers and irons/ironing boards. Smart televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Netflix
  • Premium channels
  • Smart TV
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's HIlton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device.

Property is also known as

Tru By Hilton Traverse City Hotel
Tru By Hilton Traverse City Traverse City
Tru By Hilton Traverse City Hotel Traverse City

Tru By Hilton Traverse City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 128 out of 166 reviews" "
Rating 8 - Good. 30 out of 166 reviews" "
Rating 6 - Okay. 6 out of 166 reviews" "
Rating 4 - Poor. 1 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

John

Room and building were clean and attractive. The air handler in the room was “horrible”. It could not be shut off and made loud noise all night. The desk staff told me they couldn’t be shut off and apologized. Still very noisy for a very new property.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, great hotel, great stay
Very friendly and helpful staff! The hotel was very clean, smelled great, and offered good amenities like the comfortable lounge/seating areas and patio area, foosball table, coffee station, and gym. The room was super cozy and traveler friendly. Only things I would say is there is no microwave in the room, you have to go down to the lobby, and the website mentioned a shuttle but they do not have a an airport shuttle. Public transportation in Traverse City is horrible so I had Lyft stand me up, Uber wouldn’t even accept, and the taxi service is like $25+ to go anywhere… almost missed my flight if it wasn’t for a nice couple who offered to take me to the airport. Which is a convenient 3.1 miles away.
Stayed 1 night in Jun 2024

10/10 Excellent

Viengnapha

Liked: Property conditions & facilities, room comfort
Asked for the room to get cleaned and serviced. It got cleaned, but kept the old sheets and comforter on. Got new towels & that was all.
Stayed 3 nights in May 2024

10/10 Excellent

Bradley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel and dog friendly! We enjoyed our stay here.
Stayed 1 night in May 2024

8/10 Good

WAYNE

Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with family
It was a really nice place. A little noise from upper floor and some staff seemed crabby but being able to have my dog be able to stay with me was the great. It’s really clean and great shower.
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Travelled with group
Great stay over, but hotel overcharged us. I booked two rooms and they charged us for 3. Asked for refund and was told 3-5 days. Did not receive credit on bill after 7 days and called again. I was told by front desk in Traverse City. ( Hanna or Anna ) she talked very fast it would be 4-10 days for refund. Dissatisfied with speed of their mistake and my credit of $166.47.
Stayed 1 night in May 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continent to area shopping and Keystone Siccer complex
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great customer service, clean, accommodating
Stayed 1 night in May 2024

10/10 Excellent

STEPHEN, TRAVERSE CITY

Liked: Staff & service, amenities, property conditions & facilities
New property, very clean. Excellent!
Stayed 2 nights in May 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and the hotel was very clean. I had some noise issues with the pipes, but the staff did all they could to resolve things. Overall, it was a positive experience and I'd definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, always enjoy staying at Tru
Stayed 1 night in May 2024

10/10 Excellent

W

Travelled with family
Good
Stayed 1 night in May 2024

10/10 Excellent

Terresa, west bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was modern, clean and friendly. The price for this location was more than fair.
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family
The only complaint that I would have is that the signage at the street was small and not lit. This caused me to miss the turn the first time which was a very minor inconvenience. If I did not have a reservaton however, I would not have known it to be there.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back for sure!
The hotel was impeccably tidy, and the staff was exceptionally helpful. The sole drawback was a noisy guest in the room above mine. Despite this, I had a pleasant stay and plan to return when I'm in the area again.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Damien

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible 2 out of 10
This place is new and modern but don't expect a quiet stay. Guests are extreamly loud, maid service vacuums hard floors above your room at 8 in the morning, when they actually vacuum. My rooms floor had so much dirty/sand/random stuff all over it. Clearly not been swept or moped in days. I stayed three nights and all three nights parking was absolutely horrible because the hotel was booked solid. Obviously that's to be expected but i dont really want to park a million miles from the building. All three nights guests from above were loud stomping and banging around between 7 and 9am Saturday night at 11pm i arrived from my outing to find a full on party going on in the lobby yelling screaming and drinking. Not an issue had i rented at room at a hotel with bar hiwever thats not the case here. Its a hotel lobby. What ifi was coming in with a baby asleep in a carseat. I didn't pick party central. Front desk says nothing when walking by. No good morning, good afternoon.. nothing. I found a used washcloth hung over my shower door that was left from a previous guest. I didn't complain at time of check out as i was headed to work and i didn't want to be all stressed out starting my weekend however i did call corporate only to get a call back and to be told well you didn't complain at time of your stay so I don't know what to tell you. Super rude super unhelpful. I will never ever stay at this hotel ever again or any hilton owned hotel as I now see how they are. Over 400$ for a joke
Stayed 3 nights in Apr 2024

10/10 Excellent

Scott

Stayed 1 night in Apr 2024

10/10 Excellent

Moira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrance

Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in Apr 2024