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Sonesta ES Suites San Jose Airport

3.0 star property
3-star hotel near SAP Center at San Jose

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites San Jose Airport

Exterior
Full-size fridge, microwave, stovetop, dishwasher
Combined shower/tub, hydromassage showerhead, free toiletries
Premium bedding, pillowtop beds, desk, laptop workspace
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Kitchen
  • Air conditioning

Explore the area

Map
1602 Crane Ct, San Jose, CA, 95112
  • Casino M8trix
    15 min walk
  • PayPal Park
    4 min drive
  • CSU San Jose State University
    7 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Room options

View all photos for Suite, 1 King Bed (One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 69.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 69.4 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 69.4 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Similar properties

Room

Sonesta Select San Jose Airport

Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1249)
The price is CA $158
per night
CA $184 total
includes taxes & fees
19 Jan - 20 Jan
Sonesta Select San Jose Airport

About the area

San Jose

Trimble Business Area stay.Your stay at this Trimble Business Area hotel places you within 3 miles (5 km) of Casino M8trix and San Jose Flea Market. Silicon Valley University and Rivermark Village are also within 3 miles (5 km).

What's nearby

  • PayPal Park - 4 min drive
  • SAP Center at San Jose - 6 min drive
  • CSU San Jose State University - 7 min drive
  • San Jose Convention Center - 7 min drive
  • Santana Row Shopping Center - 7 min drive

Getting around

  • San Jose College Park Station - 5 min drive
  • Karina Court Station - 14 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive

Restaurants

  • ‪Casino M8trix - ‬15 min walk
  • ‪Bay 101 - ‬1 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Zone 8 Sports Bar & Grill - ‬15 min walk
  • ‪TGI’s SUSHI TOO - ‬18 min walk

About this property

Sonesta ES Suites San Jose Airport

3-star hotel near SAP Center at San Jose
Sonesta ES Suites San Jose Airport offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites San Jose Airport also features a fireplace in the lobby, laundry facilities, and a convenience store. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

  • 114 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • No smoking on site
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 19 2024 to January 17 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 853 reviews" "
Rating 8 - Good. 186 out of 853 reviews" "
Rating 6 - Okay. 91 out of 853 reviews" "
Rating 4 - Poor. 56 out of 853 reviews" "
Rating 2 - Terrible. 50 out of 853 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Austin

Business traveller, Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Worst Stay Ever
Absolutely worst management experience I’ve ever had. I reported on Tuesday that the renovation noises were extremely loud and were buzzing our entire walls. I also called on Friday and reported loud sawing at 1am. Management didn’t seem to care and only offered to move us rooms 15 hours prior to us checking out, which I wasn’t going to have me and my family pack all of our stuff just to unpack then repack again to leave on Saturday. In my opinion the manager came off rude when talking to me. He told my wife and was very adamant that he wasn’t rude and kept saying that all they could offer was a room change. When I went through Hotels.com and attempted to have the hotel offer some compensation from them, they still refused. Luckily hotels.com gave us some credit for next time but it doesn’t fix the issue that management had no professionalism and was argumentative. I included a few photos as well for some smaller issues with the room. We had two bedrooms and between the two we had 3 total hangers. We also found a dead roach yesterday in one of the beds and the bathroom was molding/cracking in the corner.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gerard

Business traveller
Liked: Amenities, property conditions & facilities
Quick and easy check in, friendly and helpful staff. I stayed in a newly renovated room and I loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice at check in, excellent customer service and my room was very clean con comfy. It felt like home!
Stayed 1 night in Sep 2024

2/10 Terrible

Lee Corie

Stayed 2 nights in Jun 2024

10/10 Excellent

Andria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Jayasudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to stay in a calm, quiet place than a luxurious 5 star hotel. This place is very quiet and very clean. Suite was well equipped, the dishwasher wasn't working so I called an informed and they sent a service guy, he immediately came and looked into it. I had to wash dishes manually, other than that I liked everything about this place. There is a gym and swimming pool, everything was just right for my needs. My stay was very comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large and well appointed. I arrived late and the staff was friendly and welcoming. They provided me with great food recommendations. I will return again!
Stayed 1 night in Aug 2024

4/10 Poor

Kritsada

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Viviana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mahmud

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kenta, San Jose

Stayed 9 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Extended trip
This was a last minute booking and overall was a good experience once we got to the room. One not so good experience was they told us we can check in early and the room would be ready but instead made us wait 3hours until finally checking in because “they only had 1 maid and she wasn’t done with all the rooms”. The other was the $250 security deposit which was inconvenient for the rest of the trip. The location and room was very nice and spacious. They also had very good complementary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel was located very close to the airport and there were lots of shopping and dining options nearby. The continental breakfast was also good. I didn’t like that there wasn’t a room option for the two bedroom that had two queens or doubles in each bedroom as I was traveling as a party of 5. Front desk staff was also very helpful with helping me find a specific stores I was searching for in the area.
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction and cleanliness woes
We’ve stayed at this location before and have loved it. This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat. When we told the staff, they said it as due to the construction. The maintenance worker put in rat traps and was checking periodically. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.
Stayed 4 nights in Aug 2024

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction and cleanliness woes
We’ve stayed at this location before and have loved it; the room layout, the kitchen, the BBQ and pool! This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat it in. When we told the staff, they said it as due to the constructions and they ar run the walls. They get into rooms from the bathroom sliding door frame. The maintenance worker put in rat traps and was checking periodically. They could not move us to another room. I felt nasty staying in the same room as a rat. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paulina, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

8/10 Good

EDWARD

Stayed 2 nights in Jul 2024

2/10 Terrible

gary

Stayed 4 nights in Jul 2024

8/10 Good

Timothy

Stayed 1 night in Jul 2024

10/10 Excellent

yougui, Brookfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay. Staff ( Miss. Venus) is nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Reene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024