The staff at Enter City, from the front desk (Nasrin and Karolina) to the cleaning team (Maria) were incredibly welcoming. and I'm a little astonished that this facility has not received the highest marks possible. I got stranded in Tromso due to the Lufthansa strike, and so had to stay at the hotel twice (once at the last minute), and the second room was even more spacious and well appointed with a terrific view of the mountains. When I come back to Tromso with my family or university students, I will look no further than Enter City. Some of the hotels can feel quite sterile, but this place makes you feel right at home. I stayed at a few places while I was in the area, and this hands down, ranks as the best. I can't say enough great things about the staff, too!