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Courtyard by Marriott Troy

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for Courtyard by Marriott Troy

Property amenity
Outdoor pool
Property amenity
Property amenity
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Pool

Explore the area

Map
115 Troy Plaza Loop, Troy, AL, 36081
  • Veterans Memorial Stadium
    ‪2 min drive‬
  • Troy University
    ‪3 min drive‬
  • Camp Butter and Egg
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Troy

In Troy .You'll find Veterans Memorial Stadium and Troy University within 2 miles (3 km) of this hotel. Trojan Arena and Pike County Confederate Monument are also within 3 miles (5 km).

What's nearby

  • Veterans Memorial Stadium - 2 min drive - 1.9 km
  • Troy University - 3 min drive - 1.8 km
  • Pike County Confederate Monument - 4 min drive - 4.1 km
  • Pioneer Museum of Alabama - 6 min drive - 7.1 km
  • Camp Butter and Egg - 9 min drive - 6.5 km

Getting around

  • Montgomery Regional Airport (MGM) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Wendy's - ‬11 min walk

About this property

Courtyard by Marriott Troy

3-star guestrooms with free WiFi
Courtyard by Marriott Troy offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Courtyard by Marriott Troy. Parking is available for a fee.

This 3-star Troy hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2009
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Troy offers 74 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 50
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 20 per person
  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 5 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open March 01 and close September 04.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Troy
Courtyard Marriott Troy
Courtyard Troy
Courtyard Troy Marriott
Marriott Courtyard Troy
Marriott Troy
Troy Courtyard
Troy Courtyard Marriott
Troy Marriott
Troy Marriott Courtyard
Courtyard By Marriott Detroit Troy Hotel Troy
Courtyard Marriott Troy Hotel
Courtyard by Marriott Troy Troy
Courtyard by Marriott Troy Hotel
Courtyard by Marriott Troy Hotel Troy

Courtyard by Marriott Troy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 351 out of 691 reviews
Rating 8 - Good. 183 out of 691 reviews
Rating 6 - Okay. 75 out of 691 reviews
Rating 4 - Poor. 42 out of 691 reviews
Rating 2 - Terrible. 40 out of 691 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Staff & service, amenities
Nope not until remodel is complete
Stayed 1 night in Jan 2025

6/10 Okay

Jean

Travelled with family
Liked: Cleanliness
Coffee deprived!
Hotel was clean and staff was courtesy but since it was New Years Eve there was no breakfast available… not even coffee in the morning. They said coffee was available in the room, but this is little help to me when I rise early and my partner wants to sleep late. MOST hotels offer 24 hour coffee in the lobby… Catch up!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

WILLIAM

Travelled with family
Disliked: Cleanliness, property conditions & facilities
$5 per night parking
first room had broken drapes. Switched to a different room. At checkout $5 per night parking fee was an unpleasant surprise.
Stayed 2 nights in Dec 2024

6/10 Okay

Toni

Liked: Cleanliness, staff & service
So so stay.
Did not realize it is under construction. Not really a big deal but for the price it was a bit much. Write up said there was a bar as well as a restaurant. There was neither. No breakfast. To be fair the clerk did say it was open on the weekend. So if you stay during the week you are out of luck. It was clean. Shower was lukewarm at best. Hopefully when construction is completed it will be better
Stayed 1 night in Dec 2024

8/10 Good

Gary

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fire alarm went off once after we had gone to bed the first night. The second night it went off 6 times in the middle of the night. We got no sleep whatsoever! Shower didn't drain, toilet lever had to be held down flush. Young man at the front desk Friday morning was not polite and did not have any concerns for the issues with our stay.
Stayed 2 nights in Nov 2024

6/10 Okay

beverly

Liked: Cleanliness, property conditions & facilities, room comfort
No internet.
Everything about the cleanliness was great. Couldn't get internet even after notifying front desk twice. Had to pay for coffee a d breakfast if we wanted it.
Stayed 1 night in Oct 2024

2/10 Terrible

Jaymi

Travelled with family
Disliked: Property conditions & facilities, room comfort
They were clearly renovating while we were there, which was fine until 5 am when an alarm went off. Not sure if it was in our room, or the building. It sounded like a fire alarm. Then room service came knocking around 8:30. Normally that would’ve been maybe ok, but in light of the alarm waking us all, we weren’t up yet. It was frustrating.
Stayed 1 night in Oct 2024

4/10 Poor

Carol

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly. The bathroom floor sticky, wallpaper nasty, like someone threw up on it! Ceiling was wet all over, wallpaper in hallway was hanging off. Plug by bed is a fire hazard b/c it’s too loose to hold a plug.
Stayed 1 night in Oct 2024

6/10 Okay

Ammie

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean enough and the staff was nice, but there were issues. We evacuated from Hurricane Helene and stayed 2 nights, during the stay the Bistro was completely closed in the hotel "because of the storm," the whole stay, Wednesday - Friday. So, that perk I paid for was not available and I was still charged a .44 cent daily "Restaurant Tax." Breakfast was a paper bag with a prepackaged muffin, rotten orange and bottle of water. We stayed on the 2nd floor and the floor above us creaked with every footstep of the guest above us, it was so loud and uncomfortable. The 1st floor appeared to have had some type of water leak/damage that was being repaired and mitigated, the wall paper was ripped up along the bottom of the walls and rooms were being aired out and cleaned by a service company. It was a place to lay our heads, but not worth the $566 I paid and will not stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Stayed 1 night in Sep 2024

6/10 Okay

gary

Travelled with family
Disliked: Amenities, property conditions & facilities
Reserved a king studio suite. Got there and was given a standard 2 queen bed room. When I asked about it they said I had reserved an executive king and this was actually larger and that they lowered the rate because it wasn't a king. Not what I asked or reserved. When I asked about getting a king room they said it was all they had and that 30 of their rooms were flooded. When they went in and checked they had not reduced my rate, not sure if they ever actually did. When half your hotel is flooded and the other areas look like they've already been flooded, wallpaper peeled off and holes in the ceiling, how about not being the most expensive hotel in the city. Definitely not worth the price. A $70 room would have been just as nice and I probably would have gotten breakfast too
Stayed 1 night in Sep 2024

2/10 Terrible

Bernardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urine Soaked Bed Cover-up
Urine soaked bed. Covered up with new fresh linens. Foul enough said.
Stayed 2 nights in Sep 2024

6/10 Okay

Amy

Travelled with family
Disliked: Property conditions & facilities
The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Same as my other review of this property. I booked through this app so I should not have to pay any fees or taxes. But the hotel still decided to take $20 off of my card and not return all of it. And charged me for parking. They charged me for parking when I didn't even park a car there. They didn't even warn that they would be charging for parking. They also charged me a restaurant tax. I never dined in the restaurant. This is flat out theft and an excusable. I was told by a person that works the front desk that this is their policy. And that everybody complains about it. But they just do it anyway. They just steal from every person that stays there anyway? That's their policy? If they aren't telling you about these fees ahead of time and they aren't getting permission to take it from you. It's theft. Plain and simple
Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked the room through this application. In this application it says that all fees and taxes are included. You're at the hotel they took $20 off of my card. And it kept $7 for taxes and fees. They charged me for parking which they never told me about. And they charged me a restaurant tax And I didn't use the restaurant. I also never parked a vehicle there. I was dropped off by someone I work with. So basically this hotel stole from me. They did it on both of my stays. And since I'm supposed to keep booking this property Because it's what my company wants me to use. I guess I can look forward to them stealing for me every time I stay there. The person working the front desk told me that every single person complains about these fees being added. That's a regular thing. And that it's just their policy. Their policy is to steal from you? I was contacted by a salesperson who said I would be refunded. I replied to them but I never heard from them again. Because I want to know if I'm going to be refunded for the second stay. And for every other stay. Or do I need to start booking somewhere else.
Stayed 1 night in Aug 2024

6/10 Okay

BILL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

BILL

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff was fantastic however there were issues with my room. Toilet had a dirty ring in it. Looked like it needed a good scrubbing with comet. When I pulled the bedspread back on both beds' sheets were wrinkled like they didn't change sheets. Desk chair had white stains. I asked for another room and they gave me one. Same issues with new room but desk chair was ok. And they charge for parking!!! I'd recommend the Hampden Inn next door.
Stayed 2 nights in Aug 2024

8/10 Good

Val

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a word
The check in clerk did not say one single word to me. When I arrived, he just looked at me until i told him my name. He then did not say a word during the transaction and handed me the card key, again without saying anything. The check out clerk was nicer and spoke to me. This is unusual, as i usually experience good customer service at this particular hotel and location.
Stayed 1 night in Aug 2024

6/10 Okay

Wade

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It appears to be undergoing renovations so that is a temporary negative. The location is ideal.
Stayed 2 nights in Aug 2024

2/10 Terrible

Bernice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check Friday August 2, 2024 Rm 105- room smell ac had mold and smell of mold Switch to Rm 108- spent friday night and woke up to wet carpet..after rain, carpet wet and mold in corner of ac Ck in clerk stated we couldn't switch room until clean up crew come in which would be in a couple hours.. Miss Bonnie also at ck in counter....poor customer service..proceeded to say to me unfortunately there's nothing we can do about that, it was heavy rain last night.. a room that begin to smell and carpet is saturated in water due heavy rain..unacceptable Switch to Rm 206 was given after Terrell assistant the check in clerk Jessica .. Room 206 was ok. After checking out the new room..I went back to from desk and asked for manager on duty, which I was told they don't work on weekends and will be on duty on Monday I also told Miss Bonnie what she stated was unacceptable and very poor customer service, she apologize for what she stated previously, however it was already said.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, but the window was a mess. Could hardly see through it because of green mildew. The soap dispensers could have used some labels. Beds were very comfortable.
Stayed 1 night in Jul 2024