Ratings based on 923 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 11, 2024
5 out of 5
by A traveller

Posted Oct. 12, 2024
I feel like some of the property looks worn, but other than that perfect !!! I loved the vibe
4 out of 5
by A traveller

Posted Sep. 20, 2024 on Hotels
Common areas could have been in better repair. Bathroom could have been cleaner. There was riff raff and yelling outside which didn’t exactly make it feel the safest. Overall not bad for the money but not great.
1 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 16, 2024 on Expedia
5 out of 5
by A traveller

Posted Sep. 15, 2024 on Expedia
Everything good
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 11, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 6, 2024 on Hotels
5 out of 5
by A traveller

Posted Sep. 5, 2024 on Expedia
Comment from Hotel Management
Sep. 5, 2024 by Aloft Hotel, Hotel Management
Hello Jacob, Thank you for taking the time to leave a review for your stay while here at The Aloft Hotel in Tulsa, OK. We hope you enjoyed your time with us and you stay with us again when your travels bring you to the area. Warm Regards,
3 out of 5
by A traveller

Dirty and Gross

Posted Sep. 2, 2024 on Hotels
I’ve stayed at multiple Aloft locations without incident, but this was definitely the grimmest one. There was urine not only on the toilet seat but also the floor of the bathroom as soon as I checked into my room. You could tell the tiled floor had not been cleaned at all. That was a sign to me the bathroom hadn’t been scrubbed down, so I was weary of taking a shower and I’ve never had that feeling staying at ANY hotel. There were absolutely NO snacks except for a few bag of chips and only Kit Kat bars in the lobby area. The whole hotel had a musty odor as soon as you walked in. I was not impressed and will not be staying here again.
Comment from Hotel Management
Sep. 5, 2024 by Aloft Hotel, Hotel Management
Dear Anonymous, Thank you for taking the time to share your feedback with us. I sincerely apologize for the cleanliness issues you encountered during your stay. What you described is not reflective of our standards, and I completely understand how this impacted your experience with us. Please know that your comments regarding the bathroom and overall cleanliness have been shared with our housekeeping team for immediate review and corrective action.I also apologize for the limited selection of snacks in the lobby and for the musty odor you noticed. We are actively working on improving these aspects to provide a more pleasant environment for our guests.Your feedback is invaluable to us as we strive to improve, and I hope we have the opportunity to welcome you back in the future for a much better experience.If there is anything else you’d like to discuss or if I can assist you further, please do not hesitate to reach out.Warm regards,
4 out of 5
by A traveller

Posted Aug. 30, 2024 on Expedia
I was glad they were able to help change rooms after i noticed a leakage in the first room but also when I had an emergency glass issue I was switched rooms because there was no cleaning staff available. Overall 3.5/5
Comment from Hotel Management
Sep. 5, 2024 by Aloft Hotel, Hotel Management
Dear Betzabeth,Thank you for taking the time to share your experience with us. I'm glad to hear our team was able to promptly assist you with a room change when you encountered the leakage and the emergency glass situation. However, I apologize for the inconvenience caused by the lack of cleaning staff available to address the issue immediately.We are continuously working to improve our service and ensure that our team is equipped to handle situations like this more efficiently in the future.Your feedback is invaluable, and I appreciate your understanding. I hope we will have the opportunity to welcome you back and provide a stay that exceeds your expectations.Please feel free to reach out directly if there is anything more I can do for you.Warm regards,