8/10 Good
Leanne
Travelled with partner
17 Sep 2024
Liked: Cleanliness, staff & service
We were in town for 2 nights for a weekend wedding. Had no issues with the overnight stay itself. The 6th floor suite and hallway was spotlessly clean. However, thr facility needs attention to the smaller details. The mini-fridge didn’t work as intended due to ice build up on coils. Would work great if it was just defrosted. The ice machine on 5th and 6th floor was broken. Loose cracked tiles in the elevators and paper plates for breakfast. Breakfast was included in our stay and we opted out the second day due to the first day’s experience. Had to ask for gravy, biscuits, eggs, and bacon for be brought out because the warming containers were empty around 0815. This experience with Holiday Inn will likely prevent me from booking with the same chain again.
Leanne
Stayed 2 nights in Sep 2024