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Phoenix by Kan

3.0 star property
3-star beachfront hotel near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix by Kan

Design Double Room, 1 King Bed, Garden View | Terrace/patio
Body treatments, deep-tissue massages, body wraps, facials, massages
Exterior
Design Double Room, 1 King Bed, Garden View
Body treatments, deep-tissue massages, body wraps, facials, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • On private beach
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carr. Tulum - Boca Paila Km 11, Sian Kaan, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    4 min drive
  • Playa Akun
    19 min drive
  • Tulum Intl. Airport (TQO)
    71 min drive

Room options

View all photos for Junior Double Room, 1 King Bed, Sea View

Junior Double Room, 1 King Bed, Sea View

Junior Double Room, 1 King Bed, Sea View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room, 1 King Bed, Garden View

Design Double Room, 1 King Bed, Garden View

Design Double Room, 1 King Bed, Garden View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Garden View

Junior Double Room, 1 King Bed, Garden View

Junior Double Room, 1 King Bed, Garden View

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

SANCTUARY

Pool
Free WiFi
Air conditioning
Outdoor space
The price is CA $2,549
per night
CA $3,295 total
includes taxes & fees
2 Jan - 3 Jan
SANCTUARY

About the area

Tulum

On the beach.At this Zona Hotelera hotel, you'll be within a 5-minute walk of Sian Ka'an Biosphere Reserve and Tulum Beach. SFER IK and Tulum National Park are also within 6 miles (10 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 4 min drive
  • SFER IK - 8 min drive
  • Tulum Mayan Ruins - 19 min drive
  • Playa Paraiso - 36 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min drive
  • ‪Hartwood - ‬4 min drive
  • ‪La Taqueria - ‬2 min drive
  • ‪Arca - ‬4 min drive
  • ‪Wild - ‬16 min walk

About this property

Phoenix by Kan

3-star beachfront hotel near Tulum Beach
A private beach is featured. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Phoenix by Kan. Free self parking is available.

This 3-star Tulum hotel is smoke free.

  • 7 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Phoenix by Kan offers 7 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM–noon
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Scooter/moped rentals
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (some items)

More

  • Access via exterior corridors
  • Chef
  • Laptop-compatible safe
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from April 21 2024 to December 31 2024 (dates subject to change).

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Phoenix Tulum
Phoenix by Kan Hotel
Phoenix by Kan Tulum
Casa Huna Tulum Beach
Phoenix by Kan Hotel Tulum

Phoenix by Kan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gunnar L

Easy going - happy vibes
Great for easy going travellers. Many things to like and some not so much. Cozy atmosphere and friendly staff. Water cut-off a couple of times, ran out of food and wine in the restaurants. Easy to fix the issues. I like it.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Jan 2024

10/10 Excellent

Julian

Stayed 4 nights in Dec 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Casa Phoenix for this amazing experience. This hotel is located on the best beach inside the natural reserve. The service and the food was amazing. Can’t wait to be back next summer!

10/10 Excellent

Carl, Stockholm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is magical. It is located in the raw un-touched part of Tulum. INSIDE the Sian Kaan natural reserve. Small restaurant with a bar and a beautiful beach with sun-beds. At night its just a bliss hearing the waves and watching the stars. I really recommend this property as to something different and special in Tulum.

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vakkert rett på stranden i Tulum
Nydelig lite hotell på stranden lengst sør på Tulum beach, i naturreservatet. Trenger ikke sko, går i sanden. 7 små hytter, 14 sengeplasser. Veldig koselig. Stille og rolig.
Stayed 2 nights in Apr 2024

2/10 Terrible

Brice

Stayed 7 nights in Jan 2024

10/10 Excellent

HARUBI A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Muy bonito
Stayed 2 nights in Dec 2023

10/10 Excellent

DAMIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
L’Hôtel est idéalement situé dans la réserve de Sian Kaan, avec son accès privé à la plage paradisiaque, les réveils sont magiques. Les chambres sont bien aménagées tout en respectant l’écosystème. Enfin, on a adoré la disponibilité et la sympathie de Lucas toujours présent à la moindre demande / question
Stayed 2 nights in Mar 2023