Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near LabnaHa Ecopark Adventures

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Aerial view
View from property
Down comforters, in-room safe, individually decorated
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Tulum National Park
    19 min walk
  • Cenote Manatí
    4 min drive
  • Playa Ruinas
    11 min drive
  • Tulum, Quintana Roo (TUY)
    1 min walk

Room options

Preferred Club Hacienda Presidencial Suite

  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Deluxe Swimout Adult Garden Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Junior Garden View King

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Garden View King

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Garden View Double

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Hacienda Preferred Club Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Garden View Double

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Deluxe Swimout Adult Garden King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Garden View King

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Swimout Garden Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Homneymoon Suite Ocean Front King

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite, Garden View (Deluxe)

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Deluxe Swimout Garden King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Garden View Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room of the House Offer

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Tulum

Beachfront retreat .Within 3 miles (5 km) of this Tulum property, you'll find Tulum National Park and LabnaHa Ecopark Adventures. Xel-Há Park and Tulum Mayan Ruins are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 19 min walk - 1.6 km
  • Cenote Manatí - 4 min drive - 2.7 km
  • Xel-Há Park - 8 min drive - 9.5 km
  • Tulum Mayan Ruins - 10 min drive - 9.8 km
  • Gran Cenote - 11 min drive - 13.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬11 min drive
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Templo Dios del Viento - ‬10 min drive
  • ‪World Cafe - ‬7 min walk
  • ‪La Fiesta Mexicana - ‬7 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star beachfront property near LabnaHa Ecopark Adventures
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

  • 432 guestrooms or units
  • 9 dining venues
  • 7 bars or lounges
  • 5460 sq ft of conference space
  • 507 sq m of conference space
  • Buffet breakfast (free)
  • Winery on site
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Winery attached

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1001 reviews" "
Rating 8 - Good. 212 out of 1001 reviews" "
Rating 6 - Okay. 172 out of 1001 reviews" "
Rating 4 - Poor. 104 out of 1001 reviews" "
Rating 2 - Terrible. 106 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sahir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, hard to get a table for breakfast at times but apart from that a great overall stay
Stayed 6 nights in Aug 2024

10/10 Excellent

michell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here August 2024 with my teenagers and felt completely safe! AC in room was amazing, lots of great dining options. Never difficulty to grab a seat at a restaurant. Staff was amazing ! Rooms need a little updating but nothing that would stop me from going back. Wish they had a shuttle into town even if it was just twice a day. As close as it is to Tulum cabs are expensive!
Stayed 4 nights in Aug 2024

6/10 Okay

ruzica

Travelled with partner
Liked: Cleanliness
Beach
Stayed 4 nights in Aug 2024

4/10 Poor

victoria

Travelled with family
Liked: Amenities
Disliked: Staff & service
Property is fine, restaurants are understaffed
Stayed 1 night in Aug 2024

10/10 Excellent

Alena M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is small enough to walk around but big enough not to bump into people all over the place. The restaurants were excellent! Veriery of food that was well prepared and served nicely.
Stayed 4 nights in Aug 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was terrible on all fronts
Stayed 4 nights in Jul 2024

8/10 Good

Evita Michaela, Huntington Station

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a bit outdated. The hotel lobby certainly was and some of the rooms. We paid extra for an ocean view, however when we got there they had us stay on the first floor where we didn't have a view at all but on the upside we were a few steps to the beach! The property was clean and there were a lot of options on the restaurants but not all of them were open each night, you also can't make reservations since it was first come/first serve. Cleaning service was always late, they would clean my room around 6-8pm which was inconvenient since that's when we would be back in the room to get ready for the evening.
Stayed 4 nights in Jun 2024

10/10 Excellent

Karina

Stayed 4 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Greta experience the food was excellent. The hotel was clean l. Room service was on point.
Stayed 3 nights in Jul 2024

4/10 Poor

Stone

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Liked: Property conditions & facilities
Good stay !! Clean,safe , friendly people .
Stayed 3 nights in Jul 2024

10/10 Excellent

Nastassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Rebecca Paige

Stayed 5 nights in Jul 2024

6/10 Okay

Mark Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, professional and and very helpful. Gabriella at Seaside Cafe was professional, friendly and provided helpful recommendations. The only negative item for the resort was seaweed in the ocean and beach, but the resort removed from the beach daily
Stayed 6 nights in Apr 2024

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Ileana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food can improve. More variety and more options needed. Should also consider having a mosquito repellent spray system throughout the resort installed. Service, however, was excellent and staff was very friendly and always willing to help
Stayed 3 nights in Jul 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

STEVE ANTHONY

Liked: Cleanliness, staff & service
Nice Place
Stayed 4 nights in Jul 2024

8/10 Good

Lillian

Travelled with family
Only issue is as expedia had it like it was close to the airport. Its almost 2 hours away. Ypu gotta take a taxi to a Ferry then from the Ferry 45 min drive to the resort. Thats a lot dragging suitcases
Stayed 4 nights in Jul 2024

4/10 Poor

Claudia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There is a certain hour of the day where there are no restaurants open to sit and eat. Some of the buildings need upgrades.
Stayed 5 nights in Jul 2024

4/10 Poor

Angelica

Travelled with family, Travelled with group
Liked: Staff & service
The pool closed early
Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, relaxing and pleasant experience. Would definitely comeback. The only issue way the lavatory, the toilet would keep getting clogged up or would not flush properly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice, and the staff is excellent. We got really good service. However, some of the rooms have leaky ceilings. I think that's because of the AC units. Do not use too much toilet paper, as you will definitely clog your toilet, resulting in an embarrassing call for a plunger. Although it's no fault of the resort, there is quite a bit of trash on the beach. That came as a surprise. Despite what might be considered negatives, we had a great time and would gladly return. Please don't be rude to the staff. I saw some ugly behavior from some guests. No one deserved that. By the way, whoever in these comments complains about the restaurants must be used to dining at Michelin-starred restaurants. I, for one, really enjoyed the food at the resort. It's an all-inclusive. I'm not sure what people expect.
Stayed 7 nights in Jun 2024

10/10 Excellent

Alejandra Guzman, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the staff. They were so friendly and kind. They helped us any way they could. They took good care of us before the hurricane hit Tulum. We had extra food to eat in our room and we were informed in due time how to handle ourselves during this contingence. Loved this resort and the way they treated us. Excellent service!
Stayed 5 nights in Jul 2024