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Hotel & Hostel El Punto

2.5 star property
Hostal near Tulum National Park in Tulum

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Photo gallery for Hotel & Hostel El Punto

Outdoor pool
Interior
Reception
Shared Dormitory, Mixed Dorm
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Kitchen
  • Free WiFi

Explore the area

Map
Cobá Sur Av. & Mercurio St., Centro, Tulum, QROO, 77780
  • Tulum National Park
    ‪10 min walk‬
  • Tulum Mayan Ruins
    ‪7 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪49 min drive‬

Room options

View all photos for Shared Dormitory, Mixed Dorm

Shared Dormitory, Mixed Dorm

Shared Dormitory, Mixed Dorm

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Comfort Room, Private Bathroom

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Quadruple Room, 1 Bedroom

  • 20 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Room, 1 King Bed, Private Bathroom

Comfort Room, 1 King Bed, Private Bathroom

Comfort Room, 1 King Bed, Private Bathroom

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tulum

Tulum City Center stay.A stay at this Tulum City Center hostal places you within half a mile (1 km) of Tulum National Park and 3 miles (5 km) of Tulum Mayan Ruins. Las Palmas Public Beach and Playa Paraiso are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 10 min walk - 0.9 km
  • Gran Cenote - 5 min drive - 4.6 km
  • Tulum Mayan Ruins - 7 min drive - 3.3 km
  • Las Palmas Public Beach - 10 min drive - 4.2 km
  • Playa Paraiso - 12 min drive - 5.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 90 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪La Coqueta - ‬8 min walk
  • ‪Boston’s Tulum - ‬3 min walk
  • ‪Carl's Jr. - ‬7 min walk
  • ‪Azul Cafe - ‬4 min walk

About this property

Hotel & Hostel El Punto

Hostal near Tulum National Park in Tulum
As a guest of Hotel & Hostel El Punto, you'll find an outdoor pool, a library, and a terrace. WiFi is free in public spaces. Hotel & Hostel El Punto also features tour/ticket assistance, a garden, and a picnic area.

This Tulum hostal is smoke free.

  • 10 guestrooms or units
  • Built in 2015
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Hotel & Hostel El Punto offers 10 accommodations with safes and shared/communal kitchens. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves.

Bathrooms include showers with rainfall showerheads. This Tulum hostal provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Library
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

The property charges 4 percent for credit card payments
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel & Hostel El Punto

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

El Punto Tulum
Hostel & Hotel El Punto
Hostel & Hotel El Punto Tulum
Hotel Hostel El Punto Tulum
Hotel Hostel El Punto
Hostel Hotel El Punto
Hotel & Hostel El Punto Tulum
Hotel & Hostel El Punto Hostal
Hotel & Hostel El Punto Hostal Tulum

Hotel & Hostel El Punto Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 11 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

mark

Disliked: Room comfort
Hot in Tulum
It was so hot and the fans didn't help. Apparently only the hotel part has air conditioning, not the hostel. Plus, there were mosquito nets around the beds which were needed because of all the mosquitos, but it made it even hotter. Very uncomfortable stay.
Stayed 3 nights in May 2019

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Fine fortune or two nights
Stay was fine but they played loud dance music of dubious quality until 11.00pm. When we wanted to sit at the front to drink a beer we had bought from the local supermarket we were told we had to move to the back of the hotel area behind a fence with no view of the road. Their bar at this time was completely empty so we were not doing any harm.
Stayed 2 nights in Dec 2017

6/10 Okay

austin, calgary, ab

Liked: Staff & service
Great staff, quiet location
Staff were super helpful with anything you need, bar and restaurant on location are great (best French toast I’ve had). Away from town so nice and quiet at night
Stayed 1 night in Nov 2017

8/10 Good

Saul

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2017

6/10 Okay

Kristin

Liked: Cleanliness, staff & service, room comfort
Love Tulum!!
Staff was very helpful and accommodating. We arrived late and they opened the restaurant for us and made sure we were comfortable. Great location for the price. Easy walk to town and bike ride to the beach.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
we liked the staff, comfy outside areas. The pool did not have clear water, was a bit small but was refreshing on super hot day. liked the fact it had a kitchen.

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location and tricky neighbor
The hotel & hostel are located very good on the way to the beach and zona hotelara. Unfortunately hotel part is next to the neighborhood that is loud for most of the day and night. Lack of the window, mirror under the shower (in place of the window) and tiny hole in the wall in the bedroom, makes you fell like there's a party at your place for most of the day and night.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
La atención en recepción y el trato no es el adecuado cuando se busca un espacio confortable, ademas la habitación que nos toco el baño era demasiado pequeño a tal grado que no podia uno cambiarse de ropa dentro del baño
Stayed 1 night in Dec 2019

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación cerca de la playa
Perfecta ubicación en la avenida principal que va a la playa, cerca de restaurantes y compras.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento NO ACEPTA TARJETA DE CRÉDITO. (Evaden impuestos. El baño tuvo fuga en WC, además la regadera suelta un mini chorro de agua q obliga a pegarse a la pared para bañarse. Jamás tuvimos la atención del servicio de mantenimiento. Jamás regresaría.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicacion inmejorable!
Hermoso lugar para dormir en Tulum. Si te gusta el estilo mochilero y no tienes problemas para compartir espacios este es el lugar perfecto. Conocerás mucha gente interesante. La ubicación es inmejorable y las personas que lo atienden son amables. Ambiente íntimo. Puedes usar la piscina para refrescarte después de un caluroso día y también las mañanas tomar un café en la galería techada con vista al jardín. Limpio y con todo lo necesario.
Stayed 3 nights in Sep 2019

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Guter Service, schwaches Zimmer
Zimmer im schlechten Zustand, dafür zu teuer. Sehr laut.
Stayed 2 nights in May 2019

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix.
Très joli petit hôtel, la personne a l’accueil est très sympa. La chambre en béton fait à la fois moderne et jolie. Il n’y a pas de parking mais on peut se garer devant l’hotel facilement Seuls petit bémol : les alentours pas vraiment charmants, il faut se déplacer pour faire des achats et un peu de musique tard le soir.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Muy...muy regular
Regular...alberca muy chica
Stayed 3 nights in Jul 2018

2/10 Terrible

Xochitl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera Está horrible te lastima Mosquitos por todos lados No es buena a opción si buscas descansar ya que hay un bar en la entrada No cuenta con televisión no te preguntan si deseas servicio de.limpieza en la habitación
Stayed 2 nights in Jun 2018

6/10 Okay

Ricardo, Mexico city

Liked: Cleanliness, property conditions & facilities
Buena ubicacion en Tulum
Estuve en el dormitorio compartido y en genereal todo bien, sin embargo,podrian considerar colocar una regadera extra para no esperar tanto tiempo.
Stayed 3 nights in May 2018

8/10 Good

Jorge , monterrey

Liked: Cleanliness, property conditions & facilities, room comfort
Muy buena ubicación del centro de Tulum y la Playa el concepto de hostal muy bien lo recomiendo Costo y Beneficio.
Stayed 1 night in Apr 2018

2/10 Terrible

Virginie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très mal situé, bruyant et vetuste
Très mauvais hôtel, situé à un carrefour très très passant et bruyant. Les chambre sont juste des petites cases, carrelage cassé ou dalle, pas propre et vetuste. Bref, grosse arnaque au regard du prix. Nous ne sommes même pas restés.
Stayed 3 nights in Dec 2017

6/10 Okay

christoph, berlin

Überteuert
Ab 4Uhr morgens war Baustellenlärm und das Zimmer war sehr hellhörig. Es gibt schönere Hotels in Tulum. Vorsicht: wenn man vor dem Hotel steht gibt es 2-3 Läden weiter rechts einen Tauchshop der auch Fahrräder verkauft. Unbedingt meiden. Der Typ ist ein Verbrechen und versucht zu betrügen
Stayed 2 nights in Dec 2017

8/10 Good

Monica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel muy bien ubicado, agradable, personal bastante amable, ambiente muy relajado, alberca pequeña pero suficiente. Sólo dos detalles no tan menores, como estuvo lloviendo tardamos en salir de la habitación y el ama de llaves llegó a hacer el aseo y le pedimos que regresara más tarde, salimos a la playa y cuando volvimos no estaba arreglada. El olor del agua de la regadera y lavabo, fétido, como agua de manglar no tratada, muy desagradable.
Stayed 2 nights in Aug 2017