See all properties

HOTEL POCNA

3.5 star property
3.5-star beachfront hotel near Tulum Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL POCNA

Front of property
Property amenity
View from property
Exterior
Casa Pocna Family Oceanview suite A/C

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780
  • Las Palmas Public Beach
    3 min walk
  • Playa Paraiso
    5 min walk
  • Tulum National Park
    2 min drive
  • Tulum, Quintana Roo (TUY)
    9 min drive

Room options

View all photos for Casa Maya Ocean Front with A/C

Casa Maya Ocean Front with A/C

Casa Maya Ocean Front with A/C

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 King Bed

View all photos for Casa Pocna jungle view suite A/C

Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna jungle view suite A/C

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Family Oceanview suite A/C

Casa Pocna Family Oceanview suite A/C

Casa Pocna Family Oceanview suite A/C

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Casa Pocna Master plunge pool panoramic view

Casa Pocna Master plunge pool panoramic view

Casa Pocna Master plunge pool panoramic view

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Jungle view with bathtub

Casa Pocna Jungle view with bathtub

Casa Pocna Jungle view with bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Maya Partial Ocean View A/C

Casa Maya Partial Ocean View A/C

Casa Maya Partial Ocean View A/C

  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach
Diamante K - Inside Tulum National Park
Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (699)
The price is CA $143
per night
CA $198 total
includes taxes & fees
1 Dec - 2 Dec
Diamante K - Inside Tulum National Park

About the area

Tulum

On the beach.A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Playa Paraiso and 2 miles (3 km) of Tulum Mayan Ruins. Also, Las Palmas Public Beach is within half a mile (1 km) and Tulum National Park is within 2 miles (3 km).

What's nearby

  • Las Palmas Public Beach - 3 min walk
  • Playa Paraiso - 5 min walk
  • Tulum National Park - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Ruinas - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬13 min drive
  • ‪Mulut Jach Ki - ‬10 min drive
  • ‪Templo Dios del Viento - ‬13 min drive
  • ‪La Fiesta Mexicana - ‬10 min drive
  • ‪Playa Pescadores - ‬10 min walk

About this property

HOTEL POCNA

3.5-star beachfront hotel near Tulum Beach
HOTEL POCNA offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at HOTEL POCNA. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tulum hotel is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar on the beach
  • Dining venue
HOTEL POCNA offers 22 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • Full-service spa

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's air conditioning system is available from 8 PM-10 AM only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 158 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Poc Na Tulum
Poc Na Tulum
Poc Na
Hotel Poc Na
HOTEL POCNA Hotel
HOTEL POCNA Tulum
HOTEL POCNA Hotel Tulum

HOTEL POCNA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 256 reviews" "
Rating 8 - Good. 69 out of 256 reviews" "
Rating 6 - Okay. 27 out of 256 reviews" "
Rating 4 - Poor. 11 out of 256 reviews" "
Rating 2 - Terrible. 11 out of 256 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
Stayed 4 nights in Dec 2023

10/10 Excellent

Aelxey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service
Great location great rooms great staff great experience
Stayed 2 nights in Feb 2023

10/10 Excellent

Zaira Beltran, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV
Stayed 6 nights in Sep 2022

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Stayed 5 nights in Sep 2022

8/10 Good

bertrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
Stayed 5 nights in Aug 2022

10/10 Excellent

Maria Gadalupe Fernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Stayed 5 nights in Aug 2022

8/10 Good

Michelle

Stayed 6 nights in Jul 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Test
Stayed 2 nights in Jun 2022

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful.
Stayed 4 nights in May 2022

8/10 Good

alberto, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach a few feet away from our room. Some rooms have a beach view. Only tried one of their three restaurants. Very good. Outdoor restaurant in a jungle setting with cool music playing. Walking distance to the Tulum archeological ruins. Taxi ride into Tulum costs about $15 dollars. During the day from my room I could hear some music playing from the resort next door. However, this would stop at night and was not too bad. The staff was very friendly and helpful.
Stayed 4 nights in May 2022

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great relaxing beach vacation. Quiet and personal. Staff was friendly and welcoming. Walkable to the ruins and south hotel zone. Felt safe and the restaurants associated were delicious. Would return.
Stayed 5 nights in May 2022

10/10 Excellent

Darienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited early this month and this was my favorite vacation ever. Absolutely beautiful room with ocean view. Staff were so attentive and helpful. No complaints. Walking distance to Restaurants near by and covid testing center. They really tried hard to keep the seaweed away which is not their fault. I very much appreciated that. I wish there was a pool and wifi in the rooms when outside was too hot but vacations aren’t meant to be spent on your phone so I get it. I’m definitely returning. Food was amazing too!
Stayed 5 nights in May 2022

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff!
Stayed 3 nights in May 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation place
Fantastic hotel in the beautiful town of Tulum. The place is just gorgeous and the crew is super nice.
Stayed 3 nights in Apr 2022

10/10 Excellent

Linette, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble place, from the front desk staff to everyone that works here, Amazing view. Would definitely be back.
Stayed 1 night in Apr 2022

10/10 Excellent

Despina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very clean and comfortable. It is quiet and relaxing. The staff were super helpful and attentive. The restaurant was also good, I would only say the dinner options are limited. Overall had an amazing stay.
Stayed 4 nights in Apr 2022

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the hotel in general. Couldn’t feel more welcomed and appreciated ,couldn’t be more thankful. Each and everyone of them was a blessing to meet and have known . Thank you
Stayed 5 nights in Apr 2022

10/10 Excellent

Kalissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and jungle feel. The breakfast was good and gorgeous views. All the staff was friendly. The only 2 complaints i had were the staff managing the front gate spoke zero english, making it very hard to communicate. The other is we wanted to switch out some fruit on the fruit plate (not have papaya more pineapple) and they said it could bot be done, which it clearly could be. So i wasted 1/2 the fruit, which was unfortunate. Other than that we loved it, and we will be back!
Stayed 3 nights in Mar 2022

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love, love this place! Such a beautiful property. The staff is so friendly and we felt so welcome. Thank you for the lovely stay Hotel Poc Na.
Stayed 8 nights in Mar 2022

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful 4 night stay. The restaurant was delicious and so easy to order from while on the beach. Delicious breakfast. Friendly staff. Everything felt clean and safe. Loved the morning yoga.
Stayed 4 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First 2 days in Tulum
I was surprised at how large the property was. Next to public beach so good people watching. Service was very good.
Rooftop
Jungle balcony
Stayed 2 nights in Mar 2022

10/10 Excellent

Brian, woodland Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent staff and beautiful beach. The breakfast included was delicious and we enjoyed our stay very much! Thank you!
Stayed 3 nights in Mar 2022

8/10 Good

Sekina, New york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022