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Hotel Shibari Tulum - Restaurant & Cenote Club

4.5 star property
4.5-star adults-only hotel near Tulum Beach

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Reception
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers
Saastal Jungle View Plunge Pool
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪4 min walk‬
  • SFER IK
    ‪4 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪25 min drive‬

Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Tsuri Jungle View Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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Pool

Hotel Milam, Michelin Key winner

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  • Free WiFi
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4.8 out of 5, Exceptional, (78)
The price is CA $606
per night
CA $738 total
includes taxes & fees
7 Mar - 8 Mar
Hotel Milam, Michelin Key winner

About the area

Tulum

Zona Hotelera stay.At this Zona Hotelera hotel, you'll be within a 5-minute walk of Tulum Beach and Ven a la Luz Sculpture. SFER IK and Sian Ka'an Biosphere Reserve are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 4 min walk
  • Tulum Mayan Ruins - 14 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Taboo Beach Club - ‬6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

4.5-star adults-only hotel near Tulum Beach
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 64 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Designer stores
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room

Room amenities

Entertainment

  • 70-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 188 reviews
Rating 8 - Good. 18 out of 188 reviews
Rating 6 - Okay. 9 out of 188 reviews
Rating 4 - Poor. 5 out of 188 reviews
Rating 2 - Terrible. 4 out of 188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Najair

Stayed 4 nights in Dec 2024

8/10 Good

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 9 nights in Nov 2024

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general is very good but the process of check inn is very bad. I meen, is very bad for Mexicans m, you need to be a foreigner to be good treated. I strongly recomend the hotel and the area for young foreigners. If you are not in this group, do not try it, you will be very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shimy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in tulum
Booked this as a last min trip for solo travel. Loved the location and the green environment of the property in addition to the restaurant on property. Food was amazing and restaurant staff was great. Jonathan and Gerardo were accommodating and helpful with my stay with anything I may needed or planning. Also want to note that they do have a yoga class that’s available on site that’s free and also a cenote that you can swim in. Depending on weather permitting. Please note that with beautiful scenery, that you may see some wildlife around the property and mosquitoes! Bring bug spray if possible definitely got ate up.
Walk way to room on site
Iguana
Stayed 3 nights in Oct 2024

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay, the staff was amazing always nice and looking to accommodate our needs. The only think I didn't love is that the music in the common areas is quite loud. Other than that the hotel is beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ivanovil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Mehrdod, Roswell

Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a gem with amazing staff that catered to all our needs. The room was just as in the pictures and the food and drinks were exceptional. Great hotel for our family and our teenage children and so close to amazing restaurants.
Stayed 5 nights in Jul 2024

10/10 Excellent

GIOVANNI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife really enjoyed this place ! It's walking distance to everything, the cenote was a great experience, the room super spacious and nice! .
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly, Weatogue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Levon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL HOTE, AMAZING STAF
Stayed 4 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with partner
Stayed 3 nights in Jul 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Fully recommended.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ezmon

Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Stayed 4 nights in Jun 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have some problems with our room, although they did try their best to provide a good compensation.
Stayed 2 nights in Jun 2024

6/10 Okay

Babak

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
Stayed 6 nights in Jun 2024

10/10 Excellent

Pia, NORTHRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel! Great staff and so clean!
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be whisked away into a mysterious world surrounded by nature, Shibari is your place.
Stayed 4 nights in May 2024

10/10 Excellent

Celia, Grand Prairie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel. The cenote is gorgeous. Breakfast was delicious. Loved my stay at this hotel.
Stayed 3 nights in Feb 2024