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Maison Tulum

3.0 star property
3-star hotel near Tulum Mayan Ruins

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Photo gallery for Maison Tulum

Terrace/patio
Lobby sitting area
Sundeck
Suite | Private kitchen
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780
  • Tulum National Park
    ‪3 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Playa Paraiso
    ‪17 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds

Standard Studio, Multiple Beds

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

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About the area

Tulum

Tulum City Center stay.Within a 10-minute walk of this Tulum City Center hotel, you'll find Dos Aguas Park and Hospital de Tulum. Temple of Doom and Cenote Calavera are also within 2 miles (3 km).

What's nearby

  • Tulum National Park - 3 min drive - 2.6 km
  • Gran Cenote - 5 min drive - 5.1 km
  • Tulum Mayan Ruins - 8 min drive - 4.1 km
  • Las Palmas Public Beach - 14 min drive - 6.0 km
  • Playa Paraiso - 17 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Encanto Cantina - ‬4 min walk
  • ‪El Takazo Jr. - ‬3 min walk
  • ‪La Fournee - ‬3 min walk
  • ‪Babu Té Bar - ‬3 min walk
  • ‪BABEL Café - ‬3 min walk

About this property

Maison Tulum

3-star hotel near Tulum Mayan Ruins
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Maison Tulum.

This 3-star Tulum hotel is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 2009
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Dining venue
Maison Tulum offers 8 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 4:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Maison Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 552 reviews
Rating 8 - Good. 185 out of 552 reviews
Rating 6 - Okay. 57 out of 552 reviews
Rating 4 - Poor. 26 out of 552 reviews
Rating 2 - Terrible. 11 out of 552 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

ANTHONY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not so great
Old, not in good condition, shower leaked, only 1 pillow, no blanket. Wouldn't go back.
Stayed 1 night in Dec 2024

6/10 Okay

Elaine

Liked: Property conditions & facilities, room comfort
Nice place but…
We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!
Stayed 1 night in Nov 2024

8/10 Good

John, Winder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Stayed 4 nights in Jun 2024

8/10 Good

veeraraghavan

Travelled with family
Liked: Staff & service, property conditions & facilities
we had comfortable stay
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back and stay again!
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Stayed 3 nights in Nov 2023

4/10 Poor

Eric

Travelled with group
Disliked: Staff & service
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.

10/10 Excellent

Jacques

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
Stayed 16 nights in Feb 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service
This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
Stayed 4 nights in Feb 2023

10/10 Excellent

Amy, Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.

8/10 Good

Sofia

Liked: Staff & service, amenities, property conditions & facilities
No hot water!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Stayed 15 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Stayed 2 nights in Aug 2022

10/10 Excellent

Jessica Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Stayed 6 nights in Jun 2022

10/10 Excellent

Casey Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Stayed 6 nights in May 2022

10/10 Excellent

Coreen, Derry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
Stayed 1 night in May 2022