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Maya Cabanas & Cenote Tulum

2.0 star property
Beachfront guest house near Sian Ka'an Biosphere Reserve

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January 2025

Photo gallery for Maya Cabanas & Cenote Tulum

Beach bar
Bungalow Queen Suite
Point of interest
Point of interest
Point of interest

Reviews

6.2 out of 10

Popular amenities

  • On private beach
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Carretera Tulum Boca Paila Km 10, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ocumare
    1 min walk
  • Tulum Bus Terminal
    11 min drive
  • Tulum Intl. Airport (TQO)
    61 min drive

Room options

About the area

Tulum

On the beach.With a stay at this Zona Hotelera guesthouse, you'll be within 2 miles (3 km) of Sian Ka'an Biosphere Reserve and 6 miles (10 km) of Tulum National Park. Las Palmas Public Beach and Playa Paraiso are also within 6 miles (10 km).
View more Guest houses in TulumOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • Las Palmas Public Beach - 9 min drive
  • Playa Paraiso - 11 min drive
  • Tulum Mayan Ruins - 13 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Maya Cabanas & Cenote Tulum

Beachfront guest house near Sian Ka'an Biosphere Reserve
A private beach is featured. As a guest of Maya Cabanas & Cenote Tulum, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Self parking is free.

This Tulum guesthouse is smoke free.

  • 8 guestrooms or units
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Maya Cabanas & Cenote Tulum offers 8 accommodations with ceiling fans. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Ecotours
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Ceiling fan
  • Fan
  • Portable fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Maya Cabanas Cenote Tulum Hotel
Maya Cabanas Cenote Hotel
Maya Cabanas Cenote Tulum
Maya Cabanas Cenote
Maya Cabanas Cenote Tulum
Maya Cabanas & Cenote Tulum Tulum
Maya Cabanas & Cenote Tulum Guesthouse
Maya Cabanas & Cenote Tulum Guesthouse Tulum

Maya Cabanas & Cenote Tulum Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 90 reviews" "
Rating 8 - Good. 26 out of 90 reviews" "
Rating 6 - Okay. 17 out of 90 reviews" "
Rating 4 - Poor. 14 out of 90 reviews" "
Rating 2 - Terrible. 19 out of 90 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sarah

Travelled with group
Disliked: Staff & service, room comfort
Bad service, double booked our rooms
We made a booking far in advance. Upon arrival they appeared to have double booked their hotelrooms so even though we already paid for everything we had to spend the whole day looking for another place to stay. The alternative they offered was a hotel in the city center far away from the beach and nothing like the experience we were looking for. Luckily we found some other places to stay but we had to book 2 different hotels because it was busy everywhere. The guy behind the desk wasn't very helpful and showed little interest. I wouldn't recommend staying there. Rather go to Chan Cabanita we had a great stay there right at the beach.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Peaceful, wonderful beach, best area to relax and disconnect from the world
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working there were very friendly and helpful. It was beautiful there as well and very well taken care of.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE READ BEFORE BOOKING HERE! This property is awful. No Internet, no hot water, the windows protection was broken, and there a lot of insects in a room. Nobody can speak English to explain. The service is awful, no water to drink. Don't look on pictures, they are completely different from what you will see!!! We originally booked here because the pictures made it seem as a cool experience and it looked as though you are on the beach, in actually it is not. The room did not have water nor electricity, nor internet we had to find the internet in another hotel and booked another hotel because it was not safe to stay in this hotel. The guy on front desk was so rude and didn’t want to help. We paid 800$ for 4 nights for nothing because we did not stay at this hotel and they did not money at least part of it. The max cost is 40-50$ because it is like cabin in the wood. I am very disappointed with Expedia because they have to check the places which they sell and provide prices based on place conditions. The manager was lying because they said they will not refuse to reimburse. But we did not get anything back. They had to return at least half. Not the case. I am so disappointed in Expedia for not trying to help. I would not book this hotel. You WILL regret it. Please stay away from this hotel. It is the worthiest experience. When you paid $800 for nothing.
Stayed 4 nights in Apr 2019

2/10 Terrible

Alyssa, Orange County

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE READ BEFORE BOOKING HERE! I originally booked here because the pictures made it seem as a cool experience and it looked as though you are on the beach, in actually it is not. When we arrived after a 2 hour drive to the cabaña we were given a hut. The hut did not have water nor electricity for the 1st part of our stay. When we asked the man at the desk to help us he said he would but I believe he forgot so my friends went to ask him again. With this being said we did not have a fan and were not able to use the bathroom until it was fixed. The bathroom has no separation so the water goes EVERYWHERE. Which led me to fall and hurt my arm and leg on my vacation. I decided to check out and find another place to stay but the guy I believe his name is Jorge told me I had to call Expedia, FYI there is no WiFi and no reception, my phone unfortunately broke during the stay so I was unable to call until I got back to California. Jorge was so rude and didn’t want to help and told me i had to do it on my own. When I refused to leave he asked his boss and his boss explained if I call Expedia they will not refuse to reimburse. Not the case. I am so disappointed in Expedia for not trying to help. I would not book this hotel. You WILL regret it.
Stayed 3 nights in Apr 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely
Stayed 1 night in Feb 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Would return
Great bang for your buck! You get to use the beach club across the street which is very nice.
Stayed 1 night in Dec 2018

4/10 Poor

Dru

Disliked: Cleanliness, property conditions & facilities
no electricity at night. scary. especially in a time when people are being killed in places like that according to the news. insect infested room. no hot water.
Stayed 2 nights in Nov 2018

10/10 Excellent

Lillian, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it you feel you are in the middle of the jungle!! Service and internet wasn't very good but wifi it's available for guests.. the cenote was sooo convenient plus you get free access to one of the beaches across the street. And we loved itt!!!!the rooms need some work. But i enjoyed it so much.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 8 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Sep 2018

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fabulous.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A Cenote & hotel!
Staff was always friendly and helpful! Loved having a Cenote for you to enjoy whenever you want!
Stayed 4 nights in Mar 2018

2/10 Terrible

Larry, British Columbia, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Stay away!
I stayed at the Maya Cabanas and Cenote in March /2018. I had a terrible stay that you can read about below but first while I still have your attention I want to first state how disappointed I am with Expedia and their failure to take any responsibility for my bad experience at this "hotel". I wrote them about my experience and all they did was send me a form letter that apologized and asked that they hope they are able to regain my trust and business. Not if I can help it, their customer service is a joke!!!!! Only other guest spoke any english here, the "free" breakfast was nothing more than cereal covered in black flies and coffee......uh no thank you! But the real kicker was I had my cell phone stolen from the window ledge of my cabana while I slept one night. I was in unit #3 and the only plugin in the room was on a window ledge that had no glass but only screen. I didn't notice it until morning when I discovered my phone had been stolen but there was a seem in the screen which allowed staff or other low lifes to slip their hand right threw the screen and take my phone. I'm sure I wasn't the first and I'm sure not the last. Of course it was extremely frustrating trying to get any results from the one staff member who was working the checkin. I'm sure he was aware of it and probably having a good laugh at my expense. If you insist on staying here don't let them stick you in this room but then again they may all have secret access points to rip guest off.
Stayed 2 nights in Mar 2018

8/10 Good

Wendy, New York, NY

Liked: Staff & service
Basic Needs for Low Requirement Guests
Usually, when I am travelling, I tend to book boutique hotels, or more well-maintained four-star hotels. However, this booking was made because I wanted a low-key more eco-resort type of stay. If you are looking for a high-end, all-inclusive resort like stay, this is not the place to be. All the hotels along this strip are eco-based hotels, Nomande Tulum would be the luxe option along the strip, but this hotel, in particular, is quite a good option for those would like to have salt-showers, an open-kitchen for everyone to access (which means, if you rented a car, you can buy some food at the market and prepare it yourself in the evening), and also have access to the beach across the street at the Rosa de Viento Hotel. I chose this hotel, in particular, because it offered a Pet-Friendly stay for an additional 150 pesos a night. We stayed here for the week, with my 5 lb little puppy, and two other friends, and it provided all the basic needs we wanted. We even walked down the strip along the beach and spent the day at the beach at Nomade Tulum, and met some friendly guests there. Be warned, the breakfast at this hotel is really minimal, and only offers orange juice, cereal (chocolate pebbles and corn flakes), and coffee. If you would like something more substantial, Nomade Tulum offers a $20 USD all you can eat buffet that is pretty well-rounded. We also rented a car, so that we can get to the cenotes and scuba diving, but also to drive from Cancun airport, and the ruins.
Stayed 6 nights in Mar 2018

8/10 Good

Jackie, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to the beach
If you are used to luxury, find another place! These cabins are cozy but not luxurious! The cabin had one full sized bed and one twin. The mattress on the twin was uncomfortable- this is common in Mexico if you're not staying at a 5 star hotel. The room does not have AC...there are no windows-its mesh that prevents the mosquitos and flies from entering the room. There is a fan. We were there for spring break and it was breezy at night...the birds and their chirping would wake us in the morning and it really felt like we were in the middle of the jungle! The water is hot but there isn't really any water pressure. There is a cenote in the back that you can swim at for free! It was cool to jump in as the water is cold and refreshes you. There was complimentary breakfast (cereal/toast/coffee) every morning, which was very nice. To get to the beach, the hotel across the street gives everyone that stays here free access. The beach lounging chairs, etc. are there but you have to consume 350 pesos worth of food/alcohol. The beach was really nice and we were there and sundown and sunrise!! Overall, I would recommend this to everyone-I was there with my fiance and my three kids ages 11, 8, and 5. They really enjoyed it. The easiest way to get around if you are traveling here with kids is via car-the whole strip of hotels on this side is accessible via car/bike/scooter. There is traffic but walking from here to the restaurants/boutiques would take over 20 min. Many people were on bikes.
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is cheap with potential to be nice
There was rats in one of the cabanas which kept us up at night
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good for the price.
No frills but perfect for the price!
Stayed 2 nights in Nov 2017

8/10 Good

gabriel

Liked: Cleanliness, staff & service
Basic but Good.
This place is what it is. A budget spot that is basic, safe, friendly but no frills. Staff is nice and helpful and access to Rosa de Viento across the street makes it all good. The breakfast is no good but cheap at Rosa.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice cabana but nothing more than that
This is not quite as described but if you are looking for basic cabana accommodation then it is nice and simple. You are able to use the beach club over the road which is really nice but there is no breakfast and no cenote that anybody in their right mind would swim in. This is really just a cabana with en suite and nothing more than that! The cabana is well built with good mosquito netting and it is rasied off the ground. For the price it is good value (particularly when compared to other accomodation in the area) but don't expect anything fancy or breakfast. Over the road (rosa del Vienta) the beach club has breakfast, dinner and drinks all day and the beach is probably the nicest part of the whole strip. It is 10km down the beach road so taxis charge around 130 pesos to get to the ruins. This is fairly standard for the area.
Stayed 2 nights in Sep 2017

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality from the employees
Simplicity with caring employees.
Stayed 3 nights in Aug 2017

10/10 Excellent

Emily, Iowa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for Tulum beach access
We were very pleased with Maya Cabanas and Cenote and admittedly were a little nervous based on some negative reviews we'd seen. It is certainly not a luxury resort, but we did not need nor could we afford that. It is an incredibly relaxing place to stay and with your stay to get access to the beautiful beach at Rosa del Viento. Writing this review now I would love to go back and lay in the hammock after having the pancake breakfast they prepare. The only downside is that this is the last resort on the Tulum beach road so it requires a long taxi ride to get to Tulum city. You might want to consider the cost of taxis when determining where to stay in Tulum. Though, Tulum is very bike friendly and you can easily rent one, I am just not a skilled bicyclist.

10/10 Excellent

Malgorzata, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the low season :)
At the picture you will probably see my cabin - nr 7 (mint cushions :) So I was not surprised when I arrived - the same as on the picture in the catalogue! Other cabinets may look different - I saw one not as beautiful as mine... Maya Cabanas is not directly at the beach - people who stay in Maya, use the beach at Rosa del Viento, a nearby hotel (2 minutes) so it's not a problem :) Rosa has a nice restaurant, drink service at the beach, and a bike rental - so you get two hotel services for one price :) At Maya you can have two things for breakfast - scrambled eggs (take the one with tomatoes, onions an chilli) or pancakes - I strongly recomend pancakes! The very nice lady makes them on a tiny pan, so you need to wait, but the taste... YUM. Of course you will have juice, coffe or tea - but only the pancakes you will remember ;) The stuff speaks english, you can make a phone call free of charge (I called Poland...) At the back of the hotel is a small canal - you can take a kayak free of charge (15 minutes peaceful rowing). Remember the cabinet has no air conditioning - so for the low season (30 celsius day and 20 celsius night time) it is a great place. Attention! Taxi drivers may not know where Maya Cabanas is - it is a small, intimate eco-oasis. Just tell them it's opposite to Rosa del Viento :) I love every day I spend at Maya - I strongly recomend it!

2/10 Terrible

Mark, Colorado

Disliked: Staff & service, property conditions & facilities, room comfort
The Worst
Awful. Booked 3 days, couldn't last one. Not on the beach, and no local access. No breakfast, which was promised. Help was non-existent. No one there to receive me except some security guard who didn't know anything and spoke no English (OK, that's on me). Arrived in need of food and drink, but nothing available. And of course, no refund or any compensation.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nice location, but cabin lacks many features!
I had high hopes for Maya Cabana & Cenote. Pros: - location is right across the street from Tulum Boca Paila beach. - nice Eco boutique style thatch and wood cabin Cons - - I was given cabin 2 on my first night. The bathroom wall is shared with a sushi restaurant and I can hear every sound in their kitchen. I was given cabin 3 for my two other nights staying there after I mentioned all the noise. But, they didn't even clean the cabin 3 before they gave me the keys. - the bed barely fit me and I'm 5'8" (173 cm) tall. It is supposed to be a double sized bed (maybe in Japan). - The electricity would shut off randomly due to generators running out of fuel (They lack sufficient solar panels to run all the cabins). - I didn't have hot water for the first day. - The wifi barely worked, but this seems common in Mexico. - I am considering filing a claim with my bank for a refund. Maya Cabana and Cenotes feels like a bait and switch kind of deal.