Pros - rooftop pool, not alot of hotel guests/felt private, quiet, friendly staff, beautiful grounds/gardens, apartment was clean, cooked our own food/ordering from Tomato.mx was convenient
Cons - plunge pool was leaking, microwave broken, water was cut off one time, lights went out a few times, restaurant closed too early and closed on Sunday, also not alot of menu options but food was tasty, location is surrounded by construction, not pedestrian friendly and not convenient to get around Tulum, shuttle service was limited and not convenient, taxi/tour companies did not know location since it is a new building, overcharged for car rental, ants/flies came in through large gap of front door, no full length mirror, needs chain lock or extra lock on front door for security, need cleaning service/trash pickup during stay