There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.
Pancho villa Tulum also features tour/ticket assistance, a garden, and coffee/tea in a common area. A shuttle from the hotel to the airport (available on request) is available for a fee. For a fee, parking is available.
Smoking is allowed in designated areas at this Tulum hotel.