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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
4.5-star adults-only property near Tulum Mayan Ruins

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
10 outdoor pools
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed
Casa Zamna Ocean Front Presidential Suite King Bed | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum National Park
    ‪14 min walk‬
  • Dos Aguas Park
    ‪4 min drive‬
  • SFER IK
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪11 min drive‬

Room options

View all photos for Casa Zamna Ocean Front Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Tropical View

Preferred Club Master Suite, Tropical View | Bathroom

Preferred Club Master Suite, Tropical View

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed | View from room

Casa Zamna Ocean Front Master Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Junior Suite King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • 439 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 512 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 576 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Deal of the Day!

Free minibar, in-room safe, individually decorated

Deal of the Day!

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out | Room amenity

Preferred Club Master Suite, Swim Out

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (999)
The price is CA $757
per night
CA $757 total
includes taxes & fees
6 Mar - 7 Mar
Dreams Tulum Resort & Spa - All Inclusive

About the area

Tulum

Zama stay.Your stay at this Zama property places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso and Sian Ka'an Biosphere Reserve are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 14 min walk
  • Las Palmas Public Beach - 7 min drive
  • Tulum Beach - 9 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Pescaderia Estrada - ‬3 min drive
  • ‪Escama - ‬4 min drive
  • ‪El Capitán - ‬4 min drive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star adults-only property near Tulum Mayan Ruins
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and coffee/tea in a common area are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

  • 301 guestrooms or units
  • 3 levels
  • 4 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 271 reviews
Rating 8 - Good. 50 out of 271 reviews
Rating 6 - Okay. 33 out of 271 reviews
Rating 4 - Poor. 20 out of 271 reviews
Rating 2 - Terrible. 19 out of 271 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was new & you can tell they weren't shy to splurge on a ton of aesthetic features! Going at the end of September/early October was great - low crowds & the weather was still warm enough. No severe weather happened during our stay neither. The staff was phenomenal & the food all over the hotel was 10/10. Definitely am planning on returning.
Stayed 5 nights in Sep 2024

6/10 Okay

Fradi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This recent weekend trip provided a wonderful experience at a beautiful hotel known for its modern and comfortable rooms, with various appealing amenities. The hotel offers a serene atmosphere, making it an ideal getaway for relaxation. However, there are opportunities for improvement in the hotel's three restaurants, particularly at Olio, which specializes in Mediterranean cuisine. The food was not good at all. You can tell we were being served frozen food in a few areas. We expected fresh food. The bars and the drinks were always very watered down. Beware of pushy salespeople upon checking in who try to whisk you away for a 90-minute trip to their sister's location. This was very irritating, as we were hungry and tired from our long trip. They wanted us to make a decision right there and then. This was not a pleasant check-in experience. The service in a handful of areas was prolonged. The hotel has nine pools and a well-regarded spa. The beach club is nice but they need more staff in the bar and lunch area. The hotel is in Aldea Zama, an area that allows for pleasant walking trips to nearby boutique coffee shops and local restaurants.
Stayed 3 nights in Nov 2024

8/10 Good

Mahir, Orange Walk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first experience was one to remember! We would definitely recommend & return again. Perfect for couples. Romantic.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jewel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. A little confusing to navigate but I would recommend
Stayed 4 nights in Nov 2024

8/10 Good

Krystal P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice and clean. Great amentities especially in VIP. Just a little slow with restaurant wait times but will definitely return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jairzinhio

Stayed 10 nights in Oct 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities
I liked the resort overall. Great entertainment, great staff, options for dinner could have been more. Pool options are limited r/t unless your VIP. The best part was def having the beach club apart of the resort. So free transportation to and from beach, along with access to great shopping, other site seeing, and restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service
Very excellent resort. Just not every pool was open. Dining was limited. Very good entertainment.
Stayed 5 nights in Nov 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Sabiha, Lawrenceville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is stunning – the aesthetics are a perfect 10/10. Every corner is picture-perfect, and the restaurant options are diverse and delicious. I especially enjoyed the coffee shop! The location is ideal, with plenty of nearby shopping, dining, and things to do. However, our stay had some significant downsides that impacted our experience. First Issue – The Shuttle Service: The free shuttle service to the beach club, while convenient in theory, was disappointing. The ride was extremely bumpy and uncomfortable, taking about 30 minutes each way. Once at the beach club, you’re essentially stuck until the next shuttle time unless you pay for a private taxi, which costs $35-40. This limitation wasn’t clearly communicated, as it’s advertised differently. Second Issue – Late Night Room Cleaning: On our first night, the room next to ours was cleaned at around 11:45 pm, with staff sweeping, talking, and using walkie-talkies, which was quite disruptive. I called the front desk, and they didn’t have much to offer other than saying they’d speak to the staff. This happened again at 5 am on our last day, which was very frustrating. Pros: • Great food and restaurant ambiance • Beautiful hotel aesthetics, perfect for photos Cons: • Inconsistent room service hours (different from the app’s information) • Restaurants occasionally open late, sometimes by 30 minutes to an hour • Uncomfortable and inconvenient shuttle service with limited hours and unclear communication
Stayed 3 nights in Oct 2024

10/10 Excellent

Elvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service, only thing I would change is the early phone calls.
Stayed 2 nights in Oct 2024

2/10 Terrible

monserrat

Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at this all-inclusive hotel in Tulum, and it was an incredibly disappointing experience. The staff were unprofessional and often vague, creating confusion about what services were actually included. We were given a voucher with promises that it could be used for ‘any type of service or a la carte dining,’ which turned out to be misleading and unhelpful. Despite what they charge, the hotel is far from the beach, and the shuttle service was uncomfortable and took way too long. If you’re looking for easy beach access, you’d be much better off staying at a resort closer to the shore. Room service was terrible, and the food quality left a lot to be desired. Additionally, the alcohol served felt diluted, like they were cutting corners on quality. Overall, this place is not worth the money. Avoid at all costs if you’re looking for an enjoyable, hassle-free Tulum experience
Stayed 1 night in Oct 2024

10/10 Excellent

VLADIMIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful place to stay...Staff is excellent, food is great..Transportation to the beach is well organized.... Their main problem is actually mosquitoes. They really tried, but without success...Spraying didn't work. Had to pay extra 800 to upgrade to presidential suite..They were understanding and cooperative...Otherwise, great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig, Pflugerville

Stayed 1 night in Oct 2024

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort provided beautiful hospitality.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ixeanely

Stayed 3 nights in Sep 2024

2/10 Terrible

Joseph

Disliked: Staff & service, amenities
I had a very poor experience at Secrets Tulum Resort. The listing did not make it clear that by selecting a room with an ocean view that I would not be staying at the main resort, but rather a different location their Beach Club. When I arrived, I was given a sales pitch about something, I didn't fully understand what about. I was shown a map of locations in Central America and the Caribbean, I guess other locations owned by the same ownership group. I wasn't sure what exactly, I turned down whatever it was. Then I was told to get into a shuttle that was taking me to the Beach Club, which I didn't fully understand at this point so I was a bit on edge. I arrive at the location and get checked into my room. I did not check in super later and wasn't given a lay of the land by the staff. I bring this up because as I saw later in the week, as other guests were checked in they were given tours of the facility and explained how things worked. I had to learn a lot of stuff about the hotel on my own. They had an app they wanted you to download which was unstable. It would crash constantly and I needed to load it about 10 times on average. The intrusive add on pop ups always seemed to work. Around the middle of my trip, my door had an issue where it would not open. Luckily there was a side door that worked but it wouldn't lock leaving my room wide open. The staff gave me no updates on the progress of this and other issues that came up. Management at the Beach Club was terrible.
Stayed 7 nights in Oct 2024

10/10 Excellent

Namid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for a relax stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sherlorian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, the staff was amazing . The beach club was breathtaking. I did not want to leave. Can’t wait to go back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Trey Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and very friendly attentive staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Cecille Dizon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tamikah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Great time with my husband! The staff was amazing and accommodating. The resort was beautiful! I appreciated the quick response prior to the vacation to organize the transportation to a from Tulum airport. The food at Blue Water Grill on the resort was AMAZING ...10/10 experience
Stayed 3 nights in Aug 2024

6/10 Okay

Taylor

Stayed 3 nights in Sep 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Shifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and hospitality was great.
Stayed 3 nights in Sep 2024