Hotel Tulum City

2.5 star property
Hotel near Tulum Mayan Ruins in Tulum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tulum City

Terrace/patio
Lobby
Standard Triple Room
Interior
Interior detail

Reviews

2.0 out of 10

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av. Tulum, 6, Tulum, QROO, 77760
  • Dos Aguas Park
    4 min walk
  • Hospital de Tulum
    9 min walk
  • Tulum National Park
    3 min drive
  • Tulum, Quintana Roo (TUY)
    12 min drive

Room options

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Tulum

City center stay.Within a 10-minute walk of this Tulum City Center hotel, you'll find Dos Aguas Park and Hospital de Tulum. Hunab Lifestyle Center and Tulum National Park are also within 2 miles (3 km).

What's nearby

  • Tulum National Park - 3 min drive - 2.3 km
  • Gran Cenote - 5 min drive - 4.8 km
  • Tulum Mayan Ruins - 7 min drive - 3.8 km
  • Las Palmas Public Beach - 14 min drive - 6.0 km
  • Playa Paraiso - 17 min drive - 6.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Don Cafeto - ‬1 min walk
  • ‪La Guarida - ‬2 min walk
  • ‪Las Hijas de la Tostadas - ‬1 min walk
  • ‪Cetli - ‬2 min walk
  • ‪La Gloria de Don Pepe - ‬2 min walk

About this property

Hotel Tulum City

Hotel near Tulum Mayan Ruins in Tulum
Hotel Tulum City offers its guests a terrace, tour/ticket assistance, and a communal living room. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Tulum City was completed in April 2019.

Smoking is allowed in designated areas at this Tulum hotel.

  • 11 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
  • Microwave in a common area
  • Lockers available
Hotel Tulum City offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Tulum City

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one-way)
  • Late check-out fee: USD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • There is limited hot water on site.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum

Hotel Tulum City Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021