See all properties

Valhalla Residence by Biwa

3.5 star property
3.5-star aparthotel near Cenote Calavera

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Valhalla Residence by Biwa

Outdoor pool, sun loungers
Luxury Penthouse, 2 Bedrooms
Luxury Penthouse, 2 Bedrooms | Terrace/patio
Outdoor pool, sun loungers
Luxury Penthouse, 2 Bedrooms | Terrace/patio

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Barbecue grill
    Barbecue grill
  • Pool
    Pool
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760
  • Hospital de Tulum
    4 min drive
  • Dos Aguas Park
    5 min drive
  • Cenote Calavera
    5 min drive
  • Tulum, Quintana Roo (TUY)
    19 min drive

Room options

View all photos for Classic Apartment

Classic Apartment | Living area

Classic Apartment

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Living area

Luxury Penthouse, 2 Bedrooms

  • 200 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Pool View

Superior Apartment, 2 Bedrooms, Pool View | Living area

Superior Apartment, 2 Bedrooms, Pool View

  • 125 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

Family Apartment, 2 Bedrooms, Balcony, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Balcony, Garden View

  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

Similar properties

Aerial view

The Waves Tulum

Pool
Hot tub
Spa
Pet-friendly
4.2 out of 5, Very good, (753)
The price is CA $90
per night
CA $113 total
includes taxes & fees
8 Dec - 9 Dec
The Waves Tulum

About the area

Tulum

In Tulum .Within 3 miles (5 km) of this Tulum aparthotel, you'll find Cenote Calavera and Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 miles (10 km).
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Cenote Calavera - 5 min drive - 2.8 km
  • Gran Cenote - 7 min drive - 4.7 km
  • Tulum Mayan Ruins - 11 min drive - 6.3 km
  • Tulum Beach - 17 min drive - 8.1 km
  • Playa Paraiso - 23 min drive - 9.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Los Hidalguences - ‬17 min walk
  • ‪Asian Bodega - ‬4 min drive
  • ‪El Camello Jr - ‬4 min drive
  • ‪El Tio - ‬4 min drive
  • ‪Fondo de Bikini - ‬16 min walk

About this property

Valhalla Residence by Biwa

3.5-star aparthotel near Cenote Calavera
Valhalla Residence by Biwa offers its guests an outdoor pool and complimentary bicycles. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Valhalla Residence by Biwa. Free self parking is available.

This 3.5-star Tulum aparthotel is smoke free.

  • 12 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room
Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Beach shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Soap
  • Towels provided
  • Hair dryer
  • Toilet paper
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch Smart TV with digital service

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • In-room massages
  • Front desk (limited hours)
  • Mosquito nets
  • Champagne service

Things to do

  • Free bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 12 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Valhalla Residence by Biwa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Valhalla By Biwa Tulum
Valhalla Residence by Biwa Tulum
Valhalla Residence by Biwa Aparthotel
Valhalla Residence by Biwa Aparthotel Tulum

Valhalla Residence by Biwa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 42 out of 47 reviews" "
Rating 8 - Good. 4 out of 47 reviews" "
Rating 6 - Okay. 0 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
It’s a beautiful place
Stayed 10 nights in Aug 2024

10/10 Excellent

Fabian Vargas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Flavio

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Sari

Liked: Cleanliness, room comfort
Best place in Tulum! Safe and Chill!
Dumbfounded, how beautiful this place was! I was just passing through for a few days in Tulum and it was a great place to land and the service was awesome!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities
Stayed 27 nights in Jan 2024

10/10 Excellent

Parvin, hayward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice modern long stay residences. Full kitchen setup. good for family stays and group stays.
Stayed 1 night in Feb 2024

10/10 Excellent

enrique, santa barbara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its a beatiful hotel in a quite area. Nice and big rooms with all your needs. Includes kitchen and huge refrigerator
Stayed 1 night in Jan 2024

10/10 Excellent

Chung

Stayed 1 night in Sep 2023

10/10 Excellent

venancio

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Antonietta, the manager, is the loveliest person. She went out of her way to make our stay a pleasurable one (specially after the Amira Central 305 fiasco). I recommend Valhalla Residence as your choice for a Tulum stay 👍
Stayed 1 night in Jul 2023

10/10 Excellent

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Great residential apartments
Our family loved staying at Valhalla. It was a bit hard to find at first but easy after the first day. The rooms are large, clean and well-maintained. The pool is unusually large for a short-stay building. Antoinetta was a gracious and helpful on-site manager
Stayed 5 nights in Mar 2023

10/10 Excellent

Oswaldo

Travelled with family
Liked: Amenities, property conditions & facilities
Really nice place, quiet and super clean.
Stayed 6 nights in Mar 2023

10/10 Excellent

Si

Liked: Cleanliness, room comfort
The place you will feel like you’re in your home!!
Everything around was perfect 100% From the owner ship to the las employees working there Antonieta manager super so friendly to Silvia so nice fast with smiles all the time and Jose the chofer for my pickup from airport was so professional and cordial I hire whole week for whatever I was needed And the most that feeling of security having a chofer know the job was like I having private secretary. And the main hotel wow! All employees there was like my friends of all time. It’s the owner Harold and Carlos his second in charge constantly there making sure everything was going well the POINT! Was so feeling good and satisfied I tried hand shake each one for their superb jobs in my last day give my appreciation!
Stayed 6 nights in Jan 2023

10/10 Excellent

Oswaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, my stay was for 8 days and throughout those 8 days it was great. The rooms were clean and spacious. The receptionist was kind and made you feel welcome. It is especially best at night because there isn't really any noise to bother anyone who's stays. I had always felt safe staying here, the doors were secure and needed codes to get into them. Overall 10/10 place to stay in whenever you're in Tulum.
Stayed 8 nights in Aug 2022

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay and receptionist is caring and attentive to making sure you feel comfortable and explaining everything.
Stayed 1 night in Jul 2022

10/10 Excellent

SHERYLL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
gated residential so everything's safe with it's own parking space, updated amenities and with easy access to Miss Valhalla herself and very helpful
Stayed 3 nights in May 2022

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at this place. Think of it more like an airbb. The apartments are very spacious and clean. A tip is to stop by a convenient store before arriving here so you can stock up some snacks and drinks to eat after a long day of traveling. They do have a fridge/stove and basic utensils. Antonietta is in charge, she was very sweet and helpful. She can give you a list of taxi drivers to get around since taxi drivers don't come by the property since its a private community. These apartments are a little isolated around a few blocks but in taxi/transportation close to most touristic places like the cenotes, zona arqueológica, and a few beaches. Overall great experience at Valhalla.
Stayed 3 nights in Jun 2022

4/10 Poor

Shiny

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No transportation available in or around the hotel, and the airport shuttle they arranged took us to the wrong terminal. Very little english, no iron for clothing. No day cleaning of rooms. Service was not good. Antoinetta is very sweet, and helped the best she could. No food options on site.
Stayed 3 nights in Mar 2022

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s was better than expected! Clean, safe and worth every buck. Centrally located to Tulum ruins and cenotes. Antonieta property manager was amazing and very helpful! I can’t wait to go back.
Stayed 4 nights in Nov 2021

8/10 Good

Reyneiro

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Reception was very welcoming like that it was in a gated community overall happy with my stay .
Stayed 3 nights in Aug 2021

10/10 Excellent

Darlene

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was in a gated community and the property manager was very nice and accommodating. The laundry service was perfect.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just a beautiful place overall with its simplicity and modern design. The room was gorgeous and had the basics and everything we needed along with a stocked kitchen ready for us to cook our meals if we chose to. Our host Antonieta was wonderful and super helpful friendly and just an over all joy to communicate with as she made sure we had everything we needed and also recommend areas of the beach and places for us to visit near by so we can get the most out of Tulum. Will definitely be staying here again next time we visit. Amazing experience.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Antonieta is amazing! She made sure we had everything we needed throughout our stay, she was very helpful in helping us get out covid test and great tips for places to eat in Tulum. I highly recommend this place!
Stayed 3 nights in Jul 2021