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Novotel Citygate Hong Kong

4.0 star property
4-star hotel near AsiaWorld-Expo, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Citygate Hong Kong

City view
Seasonal outdoor pool
Premier Room, 1 Queen Bed (Executive)
Garden
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
51 Man Tung Road, Tung Chung, 0
  • Tung Chung New Development Ferry Pier
    8 min walk
  • Citygate Outlets
    9 min walk
  • Ngong Ping Cable Car Tung Chung Station
    14 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    8 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Single Beds

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

  • 57 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Single Beds

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Single Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Single Beds (Executive)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Four Points By Sheraton Hong Kong, Tung Chung

Free airport shuttle
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (910)
The price is CA $145
per night
CA $160 total
includes taxes & fees
8 Dec - 9 Dec
Four Points By Sheraton Hong Kong, Tung Chung

About the area

Tung Chung

Seaside stay .With a stay at this Tung Chung hotel, you'll be steps from Citygate Outlets and within a 10-minute walk of Tung Chung New Development Ferry Pier. Ngong Ping Cable Car Tung Chung Station and Lantau North Country Park are also within 2 miles (3 km).

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • Tung-O Ancient Trail - 4 min drive - 3.5 km
  • Tung Chung Fort - 5 min drive - 3.4 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

4-star hotel near AsiaWorld-Expo, connected to a shopping center
Novotel Citygate Hong Kong offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4790 square feet (445 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 4-star Tung Chung hotel is smoke free.

  • 1 building
  • 440 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • 4790 sq ft of conference space
  • 445 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6 AM - 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 140-206.8 for adults and HKD 103.4-103.4 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LCD TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in March and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 1002 reviews" "
Rating 8 - Good. 373 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Levy A., Palm Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff
Stayed 1 night in Oct 2024

2/10 Terrible

Levy A., Palm Bay

Liked: Staff & service
Bad
Stayed 1 night in Sep 2024

8/10 Good

Fabio, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, mediocre food
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Fabio, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Arya was fantastic for in helping us with our reservation after our flight was cancelled
Stayed 1 night in Aug 2024

10/10 Excellent

Noel D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
We got complimentary cable car tickets and a little cupcake with a greeting card for my wife's birthday. Thank you very much!
Stayed 1 night in Aug 2024

10/10 Excellent

Noel D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top floor
We were upgraded to the top floor, more space with a nice view. We found the bed a little hard and there was a sewer smell in the WC. The airport shuttle and the convenient location (to dining, shopping and MRT) is the reason we stay here. Service is also friendly.
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked how the hotel has a buffet, that is very nice.
Stayed 1 night in Aug 2024

8/10 Good

Peilei

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chaitanya, Jamesville

Stayed 1 night in Jun 2024

4/10 Poor

Pui Chun

Disliked: Cleanliness
Once you enter the room, it has very strong moldy smell. The bedside light wasn’t function properly, it kept blinking. Bathtub has water stains all over. The bed has hairs, no sure if they change the sheet between stays. The worst thing is the tv. I wasn’t able to turn off the tv. The remote wasn’t working! 😤 so I left the tv on entire night. I didn’t want to change the room, due to late arrival, it was midnight. Honestly, this is the first hotel I ever stayed with this many problems. I stayed here because of the transfer flight. The shuttle driver was very nice and helpful. That’s the only thing I like about this hotel. 😂
Stayed 1 night in Aug 2024

10/10 Excellent

Beth, River Forest

Stayed 1 night in Aug 2024

6/10 Okay

mike

Liked: Cleanliness, staff & service, amenities
Poor lobby
Stayed 2 nights in Aug 2024

10/10 Excellent

Chun Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our Fifth time to stay at this Novotel Citygate hotel. We are arrived at 9:00am , and the staff kindly let us to have the rooms earlier, it is well-considerate and saves lots of hassles. The room is clean and tidy, the location is great for shopping . Will definitely come back again in future
Stayed 1 night in Jul 2024

10/10 Excellent

Mengwen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room, friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Septo, Jakarta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since my meetings were at the airport area so the hotel location is so convenient
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Yen Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in/out experience, easy for shopping and access to MTR.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tak Cheng Rita

Stayed 1 night in Jul 2024

10/10 Excellent

Jacquelyn

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Quiet on upper floors and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Winnie

Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport stop
Good location near airport, good facilities including pool and access to the shopping centee
Stayed 1 night in Jul 2024

10/10 Excellent

Priska

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our disney trip
Stayed 2 nights in Jul 2024