Marriott Tuxtla Gutierrez Hotel

4.5 star property
Luxurious 4.5-star hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Tuxtla Gutierrez Hotel

Outdoor pool
Lobby
Exterior
Premium bedding, down comforters, in-room safe, desk
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
Boulevard Dr. Belisario Domínguez 1195, Col. Santa Elena, Tuxtla Gutierrez, CHIS, 29060
  • Cana Hueca Park
    5 min walk
  • Joyyo Mayu Park
    12 min walk
  • Restaurante Condimento del Hotel Marriott
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    46 min drive

Room options

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Tuxtla Gutierrez

Tuxtla Gutierrez retreat .Within 12 miles (20 km) of this hotel, you'll find Canon del Sumidero National Park and Chiapa de Corzo Plaza.

What's nearby

  • Cana Hueca Park - 5 min walk
  • Joyyo Mayu Park - 12 min walk
  • Plaza Crystal Shopping Mall - 16 min walk
  • Plaza las Americas Shopping Mall - 18 min walk
  • Marimba Park - 3 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 46 min drive

Restaurants

  • ‪El Rincon de Josefina - ‬5 min walk
  • ‪Boston's Restaurant & Sports Bar - ‬6 min walk
  • ‪La Mansión - ‬4 min walk
  • ‪Humo y Leña Parrilla de Campo - ‬6 min walk
  • ‪Boule.bar - ‬5 min walk

About this property

Marriott Tuxtla Gutierrez Hotel

Luxurious 4.5-star hotel with 2 restaurants
Marriott Tuxtla Gutierrez Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Marriott Tuxtla Gutierrez Hotel. Free self parking and valet parking are available.

This 4.5-star Tuxtla Gutierrez hotel is smoke free.

  • 210 guestrooms or units
  • 5 levels
  • 5 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Swim-up bar
Marriott Tuxtla Gutierrez Hotel offers 210 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 49-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 255-255 for adults and MXN 115-115 for children
  • 2 restaurants
  • 1 swim-up bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 255 to 255 for adults, and MXN 115 to 115 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Camino Real Hotel Tuxtla Gutierrez
Camino Real Tuxtla Gutierrez
Tuxtla Gutierrez Camino Real
Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel
Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 82 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paulina

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

SARA LETICIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Delia amparo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was full of mold even the rod that holds the shower curtain was black with mold. This is not something the housekeeping should have to deal with. Waters leaking between the walls of the bathtub. tiles with mold in the junctures. Towels were stained and frayed at the edges. Some had half of the edges.
Stayed 1 night in Aug 2024

4/10 Poor

ALFREDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jesus gomez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de tuxtla gutierrez muy buen lugar excelente
Stayed 5 nights in Aug 2024

10/10 Excellent

esteban

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Juan José

Stayed 2 nights in Jul 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Gonzalo Mendez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We have been staying at this hotel annually since 2007, back when it was the Camino Real. My husband and I even got married here in 2010. It was and is a beautiful hotel, one of the best in Tuxtla. That being said I am disappointed that on this last visit we noticed the property has really gone down hill. While the breakfast buffet is still one of the best I have ever had, almost everything else seems a bit run down: no towels at the pool, not even on request, not enough clean towels for our room every day, towels received were old and dingy, waterfall and water slide in the pool were not functioning, black marks all over the outside of the hotel, empty fountains in restaurant, broken and inadequate chairs around the pool, dirty windows, escalators not working, shower tile needs regrouting, etc. This is still a great hotel and I would still recommend, however it appears that it is not managed or kept to the same standards as well as it was when it was a Camino Real. I was disappointed with the way it looked and will consider other hotels for future visits.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for their pool but not their breakfast
The top floor room was clean with a small combined shower & bath. The pool is relaxing. Supposedly there are pool towels available but none were available all afternoon. We asked 3 employees for pool towels and after a long time, they finally brought a single towel. The top floor breakfast was just barely satisfactory. The breakfast was boxed cereal, coffee, breads, steamed eggs, and other minor items. Other hotels have a much better breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Diego

Stayed 1 night in Jul 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Stayed 3 nights in Jul 2024

10/10 Excellent

Gunnar, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Great food! Loved our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent breakfast buffet, very varied dinner options and room service in reasonable time, its a good option to stay in the center. I'm sorry for the noise in a nightclub from 1:00 am to 4:00 am
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA DEL ROCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel de restaurante Condimento muy amable, atento y servicial.
Stayed 7 nights in Jun 2024

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service
El hotel ya necesita mantenimiento en los cuartos
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Daniela

Travelled with family
Liked: Staff & service
It’s a nice but old place, I think it’s overrated.
Stayed 1 night in May 2024