Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel

5.0 star property
Family-friendly upscale hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel

Restaurant
Property amenity
Exterior
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
CAMI MH BALIKCILAR SOKAK U BLOK 20, Tuzla, 34940
  • Viaport Marina
    1 min walk
  • The Hunger
    1 min walk
  • Istanbul Tuzla Station
    19 min walk
  • Istanbul (SAW-Sabiha Gokcen Intl.)
    25 min drive

Room options

Standard Room, 1 King Bed, Accessible

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Club Lounge Access

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Marina View

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Sea View

  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Club Lounge Access

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds

  • 40 sq m
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Tuzla

Tuzla retreat .Within a 5-minute walk of this Tuzla hotel, you'll find Viaport Marina and Sea of Marmara. Also, Viasea Theme Park is within half a mile (1 km) and Anadolu Health Center is within 6 miles (10 km).

What's nearby

  • Viaport Marina - 1 min walk
  • Anadolu Health Center - 7 min drive
  • Faruk Yalcin Zoo and Botanical Park - 10 min drive
  • Pendik Port - 13 min drive
  • Viaport Outlet Shopping - 16 min drive

Getting around

  • Istanbul Tuzla Station - 19 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 25 min drive

Restaurants

  • ‪Happy Moon's - ‬4 min walk
  • ‪The North Shield Pub - ‬8 min walk
  • ‪The Hunger - ‬1 min walk
  • ‪Veranda Tuzla - ‬10 min walk
  • ‪Alaçatı Muhallebicisi - ‬6 min walk

About this property

Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel

Family-friendly upscale hotel with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A health club, an arcade/game room, and coffee/tea in a common area are also featured at the luxury Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Tuzla hotel.

  • 259 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2021
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Newspapers for purchase
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel offers 259 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, Azerbaijani, English, French, Russian, Turkish

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Secured uncovered valet parking on site (EUR 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Uncovered valet parking fee: EUR 5 per day (in/out privileges)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 19876

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Tuzla Viaport Marina
Crowne Plaza Istanbul Tuzla Viaport Marina an IHG Hotel
Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel Hotel
Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel Tuzla

Crowne Plaza Istanbul Tuzla Viaport Marina, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 109 reviews" "
Rating 8 - Good. 20 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 4 out of 109 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tareq

Travelled with family
Liked: Cleanliness, staff & service, room comfort
it's was an lovely stay and the shopping outlet is a 2 min walk.. this is the third time I stay in this hotel, each year we spend two to three nights... and there is a lion park and an aquarium and a theme park.
Stayed 2 nights in Aug 2024

8/10 Good

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 of 5
Good for a two nights The internet speed is not bad The bed is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Ehsan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Your vip means nothing to the hotel. It is only a title with no benefits
Stayed 1 night in Jul 2024

10/10 Excellent

Abdulrahman, Nuzha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately they charged me double! I paid thru Expedia & hotel reception asked for my credit card & charged me. I thought maybe I didn’t pay, later on I noticed the double payment. No VIP benefits at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Rasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable hotel near all attractions.
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business reasons - excellent location for restaurants and shops.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammed salem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for shopping and children activities as well as dinning options. Friendly helpful staff with very positive attitude
Stayed 1 night in Jun 2024

8/10 Good

Rebaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like restaurants & dining options
Stayed 5 nights in Jun 2024

4/10 Poor

uray

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
Stayed 1 night in Jun 2024

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking area by the water for shopping and food
Stayed 1 night in Jun 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Property conditions & facilities, room comfort
Great place!
Clean, friendly, good meals, located exactly where I needed to be at the marina
Stayed 3 nights in May 2024

10/10 Excellent

Florica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
Stayed 6 nights in May 2024

10/10 Excellent

Ahmed, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing and more than wonderful experience 5 stars on all aspects
Stayed 1 night in Apr 2024

10/10 Excellent

Ahmed, Irvine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was an amazing and more than wonderful experience 5 stars on all aspects
Stayed 1 night in Apr 2024

4/10 Poor

Rabih

Disliked: Staff & service
Paid extra for Sea View and there is no such thing
The hotel makes a clear differentiation between standard rooms, "Sea View", and "Marina View". I paid extra for Sea View. They gave me a Marina View and argued it is the same. The only difference ythey said is that it is 2nd floor.But still looking at the mall and the marina and the small canal for boats. No Sea View. Why did I pay extra? The manager said that the canal is the sea view although there is a sea out there. They kept arguing that the Marina View is the Sea View. No sense at all. And the manager was not friendly or pleasant at all. Very argumentative not very polite and not attentive to my needs or to the expected customer service level from this hotel. Even the concierge told me that there are Sea View rooms and they were not telling me the truth. Why did I pay extra. They could have at least said we'll make it up for you on your next visit and just apologized. That would have been enough. But instead argued that 1st floor is Marina View and second floor is Sea View eventhough it overlooks the mall and the boats. Incredible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark, Slinger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. The door man, Orhan, was exceptional and the desk attendant, Rehef, was attentive to my requests.
Stayed 3 nights in Mar 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2024

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Dr. Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My December 2023 Trip
Our trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

2/10 Terrible

Jenan

Stayed 4 nights in Oct 2023

2/10 Terrible

Muhammed

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Smells in hallway.
Stayed 2 nights in Oct 2023