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Oaks Casuarina Santai Resort

4.5 star property
4.5-star luxury aparthotel in Casuarina

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Photo gallery for Oaks Casuarina Santai Resort

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lounge
Interior entrance
In-room safe, iron/ironing board, WiFi, bed sheets
Studio Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Dryer
  • Room service
  • Washer
  • Spa

Explore the area

Map
9 Dianella Drive, Casuarina, NSW, 2487
  • Casuarina Beach
    ‪3 min walk‬
  • Kirra Beach
    ‪18 min drive‬
  • Coolangatta Beach
    ‪19 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪15 min drive‬

Room options

View all photos for Studio Courtyard

Studio Courtyard

Studio Courtyard

  • 52 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Pool

Studio Pool

Studio Pool

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Executive

2 Bedroom Executive

2 Bedroom Executive

  • 175 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for 1 Bedroom Family

1 Bedroom Family

1 Bedroom Family

  • 75 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

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2 Bedroom

2 Bedroom

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio

Studio | Private kitchenette

Studio

  • 52 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

About the area

Tweed Heads

Oceanside stay.With a stay at this Casuarina aparthotel, you'll be within 6 miles (10 km) of Kingscliff War Memorial and 12 miles (20 km) of Kirra Beach. The Strand and Coolangatta Beach are within 12 miles (20 km).
View more Aparthotels in Tweed HeadsOpens in a new window

What's nearby

  • Casuarina Beach - 3 min walk - 0.3 km
  • Kingscliff Beach - 8 min drive - 5.1 km
  • Snapper Rocks - 17 min drive - 18.1 km
  • Kirra Beach - 18 min drive - 18.0 km
  • Coolangatta Beach - 19 min drive - 19.1 km

Getting around

  • Varsity Lakes Station - 32 min drive
  • Coolangatta Airport (OOL) - 15 min drive

Restaurants

  • ‪Cabarita Beach Sports Club - ‬6 min drive
  • ‪Izabu Japanese Food - ‬4 min drive
  • ‪The Salt Mill - ‬7 min drive
  • ‪Season Restaurant - ‬3 min drive
  • ‪The Crafty Cow - ‬4 min walk

About this property

Oaks Casuarina Santai Resort

4.5-star luxury aparthotel in Casuarina
Oaks Casuarina Santai Resort offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A meeting room and limo/town car service are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Oaks Casuarina Santai Resort. You'll have access to the health club at a partner property. Self parking is free.

This 4.5-star Tweed Heads aparthotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 2007
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Oaks Casuarina Santai Resort offers 70 accommodations with washers/dryers and safes. Rooms open to furnished balconies. Accommodations at this 4.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and hair dryers.

This Tweed Heads aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Plasma televisions come with digital channels. Housekeeping is provided daily.

The Wellness Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.

Languages

English

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Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Swedish massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In the suburbs
  • Near the ocean

Things to do

  • Boat tours nearby
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 70 units
  • At least 80% lighting from LEDs
  • Built in 2007
  • Double-glazed windows
  • Garden
  • Locally-owned and organized tours and activities
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.

Property is also known as

Casuarina Beach Apartments
Santai Apartments
Santai Casuarina Beach
Santai Retreat
Santai Retreat Apartments
Santai Retreat Apartments Beach
Santai Retreat Beach
Santai Retreat Casuarina Beach
Santai Retreat Casuarina Beach Hotel
Santai Retreat Hotel
Oaks Santai Casuarina Kingscliff
Oaks Santai Casuarina
Oaks Casuarina Santai
Oaks Santai Resort Casuarina
Oaks Casuarina Santai Resort Casuarina
Oaks Casuarina Santai Resort Aparthotel
Oaks Casuarina Santai Resort Aparthotel Casuarina
Santai Retreat Apartments Casuarina Beach
Santai Retreat at Casuarina Beach
Oaks Santai Resort Casuarina Casuarina
Hotel Oaks Santai Resort Casuarina
Casuarina Oaks Santai Resort Casuarina Hotel
Hotel Oaks Santai Resort Casuarina Casuarina
Oaks Santai
Oaks Santai Resort
Oaks Santai Casuarina

Oaks Casuarina Santai Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 661 reviews
Rating 8 - Good. 202 out of 661 reviews
Rating 6 - Okay. 34 out of 661 reviews
Rating 4 - Poor. 14 out of 661 reviews
Rating 2 - Terrible. 7 out of 661 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and gorgeous pool. Staff very helpful. Restaurant on site had limited hours though during weekdays.
Stayed 4 nights in Jan 2025

10/10 Excellent

Roxanne, Tallebudgera Valley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very special place and very relaxing atmosphere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This stay was lovely with my partner. Spacious room and great amenities. A little bit isolated from shopping and exploring but great if you wanted to stay at the resort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tenesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at Oaks Casuarina Santai, check in was a breeze. Staff very attentive when we called with problem with washing machine. Room was spacious and clean. Loved pool and seating area downstairs, definitely need to stay longer next time.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness

Didn't like, didn't stay.

Smart resort but our room was awful. The view was of a wall and the balcony deeply shaded, on the other side of the apartment was a main road, The room overlooked the bar and late night restaurant, could only imagine the noise. Balconies are close together, so little privacy. Car parking is a jumbled mess with spaces for room 319 next to like 212, good luck finding you space. Casuarina itself is a modern suburb devoid of character, no main street, no beach front restaurants. This was our first break away for over a year and didn't want to risk an awful time, so we left and found a small independent in Byron. No refund.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricky

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Peta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding accomodation Very large ensuite The water from the shower ran across the floor and needed to be swept back There was no pool side service which was disappointing Otherwise would recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Yaara

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, room comfort

Supurb

Exceptional resort and suburb room and service Would highly recommend and will be returning again
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
It was recently refurbished (furniture) so very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was impeccable, clean, spacious, well maintained. Checking in and out was a breeze. Customer service could not be faulted. Thanks for a wonderful stay, we'll be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Ally

Liked: Cleanliness, property conditions & facilities
Lovely management at property
Stayed 2 nights in Sep 2024

10/10 Excellent

Tegan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay staff were frendliy and welcoming rooms were very clean n tidy would happly stay again
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Beautiful spot perfect stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was one of the nicer places I have stayed restaurant food was great and the staff where really friendly great experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment style was great and there was a small BBQ on the balcony. Will definitely come back again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lissa

Liked: Cleanliness, room comfort
Had a wonderful stay. Great location. Room was fabulous with spa bath ( necessary after doing Northern Rivers Rail Trail); balcony with BBQ ; good kitchenette & very comfortable bed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Keiko

Liked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely best stay very clean and comfortable spa was amazing i love everything about it.
Stayed 5 nights in Feb 2024